Whenever I click it, I get the "Unfortunately, Software Update has stopped" message and the app closes. Picture is not of my phone, I found it from another post that was not answered.


My phone was trying to update automatically but would fail during the process. I read a forum saying to restore some hotspot files that I had changed to get the free hotspot. I must have done something wrong in trying to find the stock hotspot files and now my phone wont even start to try and update.

Any help would be great!

1 Answer 1


Just open your setting>apps>software update>clear data. You are done...!!!

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