I just upgraded to a Samsung Galaxy S4 and I'm noticing a distracting static sound both in headphones and through the built in speaker. I notice it overlaid on the audio itself but it's very faint and it doesnt really bother me. However, it becomes distracting because whenever there is a pause and silence, right before the audio starts up again there is a burst of static leading in.

This is not much of an issue for music but where it really makes a difference is when listening to audiobooks or podcasts because every time someone pauses and starts again the static is very noticeable.

Is this a common problem? Is it fixable? Should I just return my phone to the store for a different one? Thanks!

  • What update did you do? Official or a ROM? Is this in general or on specific apps? – RossC Jun 10 '14 at 15:01
  • I didn't update the phone, I upgraded to the S4 from my old phone through at&t. The phone is brand new. This happens with every app I've tried including the music app that came with the phone, a podcast app and an audiobook app. – Mason Jun 10 '14 at 15:07
  • Mine isn't doing this at all, I just tried now. I'd say pop back to the shop and see if you can get a replacement. You're not the only one with this: androidauthority.com/galaxy-s4-headphone-issues-208838 Try another pair of headphones before you do? – RossC Jun 10 '14 at 15:24
  • ok, thanks, I did see that article but I thought my issue was different because my static over the music isnt as bad as that and mine happens over the built in speaker as well. I will try a different set of headphones though, just to make sure. – Mason Jun 10 '14 at 15:32
  • tried other pairs of headphones, same issue – Mason Jun 10 '14 at 15:50

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