THe new dialer for android 4.4.3 has an option for "add 2 second pause" and "add wait". What do these options do?
I'll add a screenshot soon.
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It adds a delay to the buttons you dial when it is dialing. It is for interactive request on the phone (E.g. Press 1 to speak to RossC)
Here's an example that might explain it:
Say you do the following to top up your phone credit:
Select option 1 for top up
Select Option 2 for enter code
Enter 20 digit code (XXXXXXXXXX-XXXXXXXXXX)
You could simply dial:
1741 <ADD 2 SECOND PAUSE> 1 <ADD 2 SECOND PAUSE> 2 <ADD 2 SECOND PAUSE> XXXXXXXXXXXXXXXXXXX and it will all process. It literally adds a pause of 2 seconds to the buttons it dials!
My ancient Nokia phone used to have a 'P' for this above the # key. So you would have had 1741 P 1 p 2 etc on it. Very convenient for something you regularly call.
This is pretty common on phone (and previously modem) diallers. You can use it to get through caller menu systems (the "press 1 for something, press 2 for something else" type menus) also known as Interactive voice response systems.
It's not normally shown as a menu option in the phone's dialler but you can normally enter a comma
, into a dialler to get a short pause. You can then save this phone number along with all the number presses after it as a contact in your phone.
I have a contact saved in my mobile phone that calls my work voicemail system, waits a couple of seconds, then enters my PIN, then waits another couple of seconds, then presses "1" to hear new voicemails, this lets me do everything I need to do to listen to my messages with one click. It looks a bit like this:
020 1234 5678,,1234#,1
(the number at the start is the number that's called, the commas are the pauses, and everything after the first pause is used to get through the menus)
When I dealt regularly dealt with the customer services parts of other companies, I had the details saved as a contact on my phone to get all the way through their phone menu system to a real human being with one phone call.