I have a problem with my sister's Nexus4. When I try to call her I have the reply that the phone is off while if I call the other phone (HTC Legend with the same operator) I can talk regularly.

It happened both at home or outside.

It is not a operator problem because I change the operator twice and with the same operator in the same places I can phone with no problem.

The strange is that when a try to call N4 I am not able to start the call and after that the N4 receive a sms with the "lost call" and return it on-line.

it seems it falls in a sleep mode when the creen is off

  • 1
    What's your question? It just sounds like you have a faulty phone.
    – Dan Hulme
    Aug 3, 2014 at 9:51
  • How can i solve it? I think all hardware are the same, so I am not a solution
    – Ale
    Aug 3, 2014 at 10:09

1 Answer 1


Try to call the phone with a landline. If the problem persists try a factory reset, if that don't fix the problem I'm afraid you have a hardware issue.

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