0

Some information:

  • I have 1 gmail account for my business/work related emails only I
  • have an outlook.com account for my personal emails
  • I have another gmail account for non-important things i.e. newsletters and freebie sites and other 'spam' type mail.

I would like to use the gmail app on my phone for the business emails only and I want to use the outlook.com app to take care of both personal and non-important emails.

Steps taken so far:

I have installed the outlook.com app on my nexus 5, running the latest android.

I have then added a secondary account to it, via the web interface on my computer. This is my second gmail account that is used for non-important things and is linked via the POP3 settings, and shows up as a separate folder next to the inbox/outbox in the outlook app.

The app is configured to notify me by both sound and vibrations (both options checked in the settings) - and it is configured to receive push notifications.

However, the app behaves quite strangely. For the main account (my @outlook.com address) the push notifications are pretty instant and the phone vibrates/makes a noise. For my secondary account (gmail linked via POP3) there is no notification, I see these updates when I open the app (it shows unread count). How can I make the phone notify me of ALL messages that appear in the outlook.com app.

|improve this question
  • Why dont you just let the gmail app notify you of your secondary emails as a push notification? – cw1998 Aug 11 '14 at 11:50
  • I had that setup initially (Gmail app with main account, plus secondary account), but then my work inbox gets clobbered with a few hundred non-work related emails, amazon newsletters and facebook notifications over the course of a month or so. Deleting them as they come and actioning them on the spot gets really difficult in the long run. I need to keep the accounts separate. – Husman Aug 11 '14 at 11:53
  • Also note that outlook only checks your POP3 account once every 30 minutes – cw1998 Aug 11 '14 at 11:53
  • 1
    I mean, have the two accounts in the gmail app. Then the inboxes are kept separate and you can easily switch between the two :) – cw1998 Aug 11 '14 at 11:55
  • 2
    The outlook app doesnt support push notifications on POP3 accounts according to the webpage i just read – cw1998 Aug 11 '14 at 12:00
2

You can't have email push notifications over POP3. It's an old protocol and simply doesn't support push. It doesn't matter what client you use or what kind of mail server.

If you can set up Outlook to access Gmail through IMAP instead of POP3, and if Outlook supports IMAP IDLE for push notifications, then you'll get push notifications. Otherwise, you might have to use a mail client that does support IMAP IDLE, such as K-9 Mail.

|improve this answer
  • So, if I do not use push and do an automated sync every 15 minutes, the app should notify me of new emails to my second account? As I can't seem to even get it to do that. – Husman Aug 11 '14 at 12:31
  • Well, after a day, it is still syncing emails every 15 minutes but I do not get notified of them. Nothing in the notification bar, but when I go to the app, it shows emails in the secondary inbox. Notifications only appear for incoming emails to my outlook.com account. – Husman Aug 12 '14 at 9:23
  • @Husman I don't use Outlook, but most email clients have separate notification settings per account. Could it be you just need to turn on notifications for this account? – Dan Hulme Aug 12 '14 at 9:27
  • I have checked and double checked the settings. Having read a few threads on the internet and some of the review of the app - it appears this functionality is broken. – Husman Aug 12 '14 at 9:45

Your Answer

By clicking "Post Your Answer", you acknowledge that you have read our updated terms of service, privacy policy and cookie policy, and that your continued use of the website is subject to these policies.

Not the answer you're looking for? Browse other questions tagged or ask your own question.