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I use Viber on Android and when it is in the background, it shows a notification in the notification bar when I get a message. However, sometimes when I click that message and it opens Viber, the notification stays there no matter that I'm actually reading it.

If I go to the message list, it shows unread messages, no matter I just read it. If I dismiss the message, it'll get back in a few minutes as it detects it is not yet read.

You can see here the notification is there and the message is already read:

enter image description here

What should I set to make it show the notifications properly?

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  • I confirm, the issue is still present in version 5.1.
    – Nestor
    Commented Oct 13, 2014 at 19:52
  • I confirm, the issue is still present in version 5.0.2.12
    – Nestor
    Commented Nov 7, 2014 at 11:35
  • I confirm, the issue is still present in version 5.2.2.478
    – Nestor
    Commented Feb 27, 2015 at 20:27

1 Answer 1

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This happened to me in my VIBER FOR DESKTOP (Windows). (In my case the problem was caused by an unread CALL on viber; but I couldn't find it!!!) This is how I located and solved the problem: 1. I clicked on the conversations tab. 2. Then clicked on the small triangle that appears in the corner 3. I chose from the options: "Unread messages on top" 4. Voila!!! The conversation came at the top, I clicked on it and the 'unread message' disappeared!

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