Android 4.2.2 update fails on my Alcatel One Touch Idol S . The hardware is hardly the issue since it worked smoothly on my wife's phone which is exactly the same model.
Specifically, Android installed version is 4.2.2/01001 . The update has the exactly same version number (but there are real differences after the update on my wife's phone, new features).
I did nothing specific before attempting to upgrade besides installing applications, the phone is not rooted.
I can download the update. When I press the install button, my phone restarts, but after a few seconds I got the message
Finding update package ...
with a picture of a broken android and on the top
Android system recovery
with the following choices
- reboot system now
- apply update from ADB
- wipe data /factory reset
- wipe cache partition
- apply update from storage
- fota status operation
What shall I do? I tried wipe cache partition, with no success. The only difference I can see with my wife's phone is that mine is equipped with a micro sd card.
p.s.: I have seen Update to Android 4.0.4 fails but this is not a duplicate.