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I'm quite sure this is hardware problem. I tried the following:

  • cleared application cache and restarted phone
  • tried alternative camera applications
  • reset phone to factory settings (still doesn't work)

There is just error message saying:

Unfortunately, Gallery has stopped.

Now I suspect it could be Gallery app problem. I rooted the phone and used super user app to disable Gallery and than install alternative gallery app. Still not working, now error is

Camera has stopped working

Is there any way I can check if actual camera is broken? I'm using Android 4.2.2 on the Doogee DG130?

Log file ( part about camera ): https://drive.google.com/file/d/0B0-PZcQ_Q9-ZV1pON0ZlMzNjck0/edit?usp=sharing

Here is the exception stack trace from the logcat

08-19 17:03:08.098 W/dalvikvm(18229): threadid=14: thread exiting with uncaught exception (group=0x414369a8)
08-19 17:03:08.098 D/IPCThreadState(18229): [DN #5] BR_CLEAR_DEATH_NOTIFICATION_DONE cookie 0x50840260
08-19 17:03:08.100 E/AndroidRuntime(18229): FATAL EXCEPTION: Camera Handler Thread
08-19 17:03:08.100 E/AndroidRuntime(18229): java.lang.RuntimeException: startPreview failed
08-19 17:03:08.100 E/AndroidRuntime(18229):     at android.hardware.Camera.startPreview(Native Method)
08-19 17:03:08.100 E/AndroidRuntime(18229):     at com.mediatek.camera.AndroidCamera.startPreview(AndroidCamera.java:168)
08-19 17:03:08.100 E/AndroidRuntime(18229):     at com.android.camera.CameraManager$CameraHandler.handleMessage(CameraManager.java:168)
08-19 17:03:08.100 E/AndroidRuntime(18229):     at android.os.Handler.dispatchMessage(Handler.java:107)
08-19 17:03:08.100 E/AndroidRuntime(18229):     at android.os.Looper.loop(Looper.java:194)
08-19 17:03:08.100 E/AndroidRuntime(18229):     at android.os.HandlerThread.run(HandlerThread.java:60)

And this is entire log for last 2 minutes ( while I was opening a camera ): https://docs.google.com/file/d/0B0-PZcQ_Q9-ZTW9QeTVKdk1NdEU/edit?pli=1

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6
  • Provide output of logcat command
    – RRD
    Aug 19, 2014 at 13:06
  • It's probably the Gallery, it is very tightly linked to the camera in stock Android. Try re-enabling it. Alternatively try installing another camera from the market, but NOT a Google one for obvious reasons. See if that works.
    – RossC
    Aug 19, 2014 at 14:24
  • @RossC thanks I will try, I used an app to disable gallery only, I didnt actually remove it completely. When enabled I get gallery error, without it I just get camera error
    – Roxxy
    Aug 19, 2014 at 14:35
  • Your nuclear option is to flash a new ROM or a backup. But obviously don't do that first. Try re-enabling, rebooting, re-installing apps etc as you go. Try to narrow it down. What is the Gallery error?
    – RossC
    Aug 19, 2014 at 15:04
  • just says Unfortunately, Gallery has stopped. I updated log now, there seems to be errors like: FATAL EXCEPTION: Camera Handler Thread 08-19 17:03:08.100 E/AndroidRuntime(18229): java.lang.RuntimeException: startPreview failed but I still cant tell what could be the problem
    – Roxxy
    Aug 19, 2014 at 15:21

1 Answer 1

Reset to default
2

Check out this application to know whether it has Camera/Hardware problem - System Info Droid
It provides whole summary of the device.

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