1

I hope this is the right place to ask this question.

I'm using a Samsung S4 Active with stock Samsung-branded Android. Since I updated the OS from 4.2.2 to 4.4.2 my phone is sometimes turning itself off, trying to restart and failing, trying again. Maybe around 3 times until nothing is happening anymore.

The only way I can restart the phone is, that I connect it to power. Furthermore I feel that it only happens when my battery is lower than 60% - but still way higher than 0%!

I updated the phone via the Samsung-thingy which keeps popping up. So nothing external...

I factory-resetted my phone because I thought it might solve the problem - but unfortunately it didn't.

Any ideas what could be the solution for my problem? I googled quite a lot but couldn't come up with a hint...

Thanks,

Ron

|improve this question
  • How did you update? via OTA? or did you flash stock ROM? – geffchang Aug 28 '14 at 12:18
  • sorry, forgot to write this. i updated my question. – Ron Aug 28 '14 at 12:21
  • Is the hardware okay? Do you feel any kind of weird things like over-heating or whatever? – MANI Aug 28 '14 at 12:45
  • No, nothing unusual. Everything is normal until the phone goes out from one second to the next... – Ron Aug 29 '14 at 9:09
0

Well, turned out that the battery was the problem. I invested 10€ for a new one and since one week no trouble at all.

Still thanks everybody!

|improve this answer

Your Answer

By clicking “Post Your Answer”, you agree to our terms of service, privacy policy and cookie policy

Not the answer you're looking for? Browse other questions tagged or ask your own question.