1

I know Google play still doesn't support gifting of apps but I need to provide one of my clients a free copy.

They already purchased it. I am going to refund them later, after they are done using the app. How many days from purchase are valid for issuing a refund? I can't find this answer online. I see some other purchases made >30 days ago that are refundable, but I don't know if I can wait 60 days? 90 days? 120?

Can someone login to their Google Wallet and see how far back the refund button is available?

1 Answer 1

2

The refund button on the Play store is only available for 2 hours (although Google's support pages say 15 minutes).

From your question it sounds like you may be the developer of the app, in which case you can manually refund the purchase regardless of when the app was purchased via your Google Wallet merchant account. I don't think this actually reverses the purchase (they can still install and use the app) but the cost of the purchase is refunded to the user.

2
  • Yes, I am the developer. So there's no time limit on refunds? I can theoretically refund someone a year later?
    – degenerate
    Aug 29, 2014 at 12:24
  • 1
    Yes, I've had purchases refunded over a year later. I'm not a developer so can't say exactly how but I've provided the purchase reference and it has been refunded by the developer.
    – bmdixon
    Aug 29, 2014 at 12:29

You must log in to answer this question.

Not the answer you're looking for? Browse other questions tagged .