I have no idea what happened, but the last few times I have connected my Galaxy S4 to my Mac OSX to try and transfer music files (or any files for that matter) I get the message "can't access device storage If your device's screen is locked, disconnect its USB cable, unlock your screen, and then reconnect the USB cable."

Only problem is my screen is Not locked when I connected it in the first place. I have tried disconnecting, locking my screen, unlocking my screen, and then reconnecting but that doesn't work either…

Is there a way to fix this? All and any answers would be greatly appreciated.

Your Answer

By clicking “Post Your Answer”, you agree to our terms of service, privacy policy and cookie policy

Browse other questions tagged or ask your own question.