9

I don't understand why I get two notifications on my phone every time I get an email. Is my phone running emails from two different apps? It's HTC One Mini, running Android 4.4.2.

Screenshot
Screenshot (click for larger variant)

15

You are running two email applications.

From your screenshot the one with the big "N" is the Gmail appliction the other is from the HTC Email application, called email.

You can remove your account from either, or disable the whole application if that suits better.

To remove the account from HTC Email.

  1. Press the "Application Menu" button at the bottom of your HTC device's screen.
  2. Scroll to the "Email" icon, then tap it once to launch the program. If the application opens to the inbox of one of your accounts, press the "Back" button at the bottom of the phone to return to the "Accounts" menu.
  3. Touch and hold your finger on the account that you want to delete until a pop-up window opens on the screen.
  4. Touch the "Remove Account" option.
  5. Tap the "OK" button to remove the account.

Alternatively (since this doesn't seem to work on this device in particular):

  1. Go to Settings
  2. Click Applications
  3. Click Mail
  4. Click Clear Data

As another alternative if the mail application is 'mail' rather than 'email' there is a remove account option in the settings.


To remove a Google account

Go to Settings > Accounts and sync > Your Google Account Name

You can either untick Gmail in the synch settings, OR click the button Remove Account to completely remove your Google account (which you may not want to do for obvious reasons).

  • There is only an icon called "Mail", but when I open it and press back, it only takes me to the Application menu. And when I press and hold the icon, it just tries to add it to my home screen, not remove the account. – Lou Sep 18 '14 at 12:07
  • O...k... I have it here, that's a bit weird. Is there ANY settings in the Mail app? You could go to Settings > Applications > Mail > Clear Data and that may do it also? I've updated the answer. – RossC Sep 18 '14 at 12:07
  • Ah yeah, I was able to delete the account through Settings. Cheers. – Lou Sep 18 '14 at 12:09
  • @LeoKing that's great, if this helps please consider accepting it and/or upvoting as it may help others. I'll add more on the settings now. – RossC Sep 18 '14 at 12:09
  • 2
    Cool! Just habit sometimes to be honest, was lazy and didn't check your account. HOPEFULLY it actually works now! :) – RossC Sep 18 '14 at 12:12

Your Answer

By clicking “Post Your Answer”, you agree to our terms of service, privacy policy and cookie policy

Not the answer you're looking for? Browse other questions tagged or ask your own question.