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Everytime I update hangouts I get this message whenever I open the app: "unkown issue with google play services". What is the cause of this problem? And how to solve it?

1 Answer 1

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This problem can be caused by a old version of play services.

To update the version manually open this link on your android device and click update if there is an update.

Hope this solves your problem

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EDIT:

Hope this way works for you. Keep in mind that setting names can be different from brand to brand.

  1. Go to Setting > Security > Device Administrators

  2. Un-check Android Device Manager

  3. Go to apps and uninstall updates to Google Play Services

  4. Go to Hangouts, it should show a message saying that you need to 'update Google Play Services'. Click update.

  5. After updating, Hangouts should not show the error message

  6. Go back to Settings > Administrators and check Android Device Manager

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  • I've updated google play services using the market update but the problem still exist
    – user71175
    Sep 23, 2014 at 21:17
  • I updated the answer above, to hav a better overview
    – MEX
    Sep 23, 2014 at 21:25
  • I'm sorry, but I did that exactly the last time. I think I have to do this every time I update Hangouts and Google Play Services.
    – user71175
    Sep 23, 2014 at 21:33

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