I bought a new Android One device from Amazon.in but I'm unable to install or update any applications from Google Play Store on it when I'm connected to wifi. The error message is a 489 download error.
I found the problem documented at a few other places on the internet like this but there doesn't seem to be a know solution for this.
I have tried to delete my account and add it again, do a factory reset and try again none of these has helped. If however I switch to 3g I am able to update the apps, but my 3G plan is limited and I like to use it when I'm on the go. I have a pretty decent wifi at home which I want to use for updates and app installs. Living on just 3g is not even an option.
Does anyone know of a fix for this? Since I got the phone from Amazon, they are pretty customer friendly and I should be able to return the phone easily should I do this?
I was able to install Amazon App store and have been successful in installing apps using it over wifi but this isn't a scalable approach for me either as I won't get the android updates and things like Whatsapp seem to be missing from the Amazon App Store.
My hunch is that there is some software issue with Google Play but I don't know if that is the case or if it will be fixed. What is the best thing for me to do in this case?