How do I download videos from my phone (or card) to my PC? Once I connect the phone and PC only my photos are visible on the PC screen. I can only see the videos on my phone screen.
Lisa, when you say download I assume that you mean transfer. I apologize, I cannot add comments.
The easiest method I would suggest is that you first go into your File Manager (or download one), and find the path to your videos, e.g. DCIM > 100Media and confirm that your videos are there (or wherever they are). Once achieved, connect your phone and set the USB type to Transfer (or whatever it is called on your device), then navigate to this path on your PC. You should then be able to copy the videos.
Alternatively, let's say your video is called 'video1.mp4', you should then be able to search on your PC for this file. From there, right click and open file location. From there it should just be a matter of copying and pasting. Hope that helps!