Less than a month old my Samsung Galaxy S5 has completely died.

I was listening to music on my Galaxy S5 (<1 month old) when it cut out. The phone had 50% charge, but had suddenly turned itself off.

I restarted it and it showed only 10% battery life, so I turned it off--thinking this might be a battery calibration issue and I'd charge it when I got home and all would be dandy.

I charged it to 100% once home and began using it, and suddenly, the battery life began dropping 99, 97, 96, 95 probably once every second (the phone was also very hot) it died completely and will not turn on, will not charge, will not show any signs up life. Zero.

I've taken it out of the Otterbox case, taken out the battery, removed the SIM and micro SD card and still zero signs of life. Any idea what could have caused this of how to fix it?

  • Claim for Warranty! If you're lucky you can get your handset replaced with a new one.
    – MANI
    Oct 24 '14 at 11:19

This is likely a defective battery or similar. Seeing as you have just bought it, I'm not surprised that it is showing this behavior. You could probably pull up your warranty (assuming you haven't rooted it) and get it fixed for no charge.

In case it is not a defective battery, hold down the power button in addition to holding both volume button for about 10 seconds or so. If that doesn't turn it on I'd treat it as defective and get it fixed/replace the battery yourself (probably voids warranty, be careful)

  • 3
    The sign for less than is < if it is less than one month, it's < 1 month old. OCD perhaps, but also wrong. The bigger value is on the 'bigger' side of the symbol. 1 month is bigger than the lenght of time he's had it. < 1 Same in programming: If ageOfPhone < 1month; Wiki article on the less than sign I'll strike through it to avoid confusion, and let you edit the answer.
    – RossC
    Oct 24 '14 at 7:32

I had this problem. Samsung suddenly died with 50% charge. I pressed down all the buttons including home key, volumes and ON/OFF nd held them for 20 seconds. As I released them, Presto, my Samsung came back to life. Weird. I'll still be taking it back into the shop though.

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