I recently added a new album on my phone and my music manager (neither doubleTwist or the system music app) have indexed it.

(Failed) Attempts

  • I have tried deleting the whole album and re-uploading it
  • I have recently replaced my whole library and while they found every other album, it could not find this one
  • I have tried the "Reset doubleTwist" button.

Additional Information

  • The album is located at "HTC One\Internal storage\Music\Slipknot\The Grey Chapter".
  • It does have every other album in the HTC One\Internal storage\Music\Slipknot\ folder. and every other album I own
  • I can find it in my phones file manager and from there use it to play the song
  • It IS in MP3

Does anyone know why this is happening and/or how to fix it?

  • How did you "add" it?
    – Dan Hulme
    Oct 30, 2014 at 21:49
  • @DanHulme I plugged my phone into my computer and copied it from my desktop into the respective folder
    – Aicanter
    Oct 30, 2014 at 22:26
  • Check if there is a file in the same folder that is called ".nomedia", if there is delete it. Better look for it on a PC, or enable the option to view hidden files in your phone's file manager to see it. The presence of such a file informs the system media indexer to ignore this folder. Oct 30, 2014 at 23:53
  • You could re-run media scanner after removing the .nomedia file (if there is one). Can you move it to Internal storage\Media and see if that helps? HTC can be a bit... weird indexing media sometimes.
    – RossC
    Oct 31, 2014 at 10:29
  • Sweet! Sometimes it's something simple that makes no sense, no HTC sense wah wah
    – RossC
    Nov 1, 2014 at 13:10

1 Answer 1


Try these:

  • If there is a hidden file named .nomedia in that particular album folder >>> (unhide the file and delete it).
  • Move the folder into some other directory and refresh library.
  • Check whether .mp3 files have proper tags (IDv3 tags) >>> (or else they go to unknown album category).

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