OTA Update Failure - HTC ONE M8 (tmobile) Updating from 4.4.2 to 4.4.3

Update gets about 25% during install and then fails. If I switch to recovery I can see the error which states:

"Unexpected Components in QB_OFFMODE_ALARM"

I spoke to HTC support and they had me try wiping cache, manual updating, etc.. all with the same result.

Any ideas?

ALso I have rooted my phone and attempted to load using sideload and other methods with no luck.

1 Answer 1


You can't apply an OTA update to a rooted phone. You need to download a complete stock ROM and flash it from your PC.

  • I rooted it after all of the failed attempts with HTC support. Thanks for the info though. I will find a stock Rom.
    – bird2920
    Commented Nov 9, 2014 at 1:52

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