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I just purchased a samsung galaxy note last night so I do not know much about the phone. When handling and not charging it shuts off on me. It has charged and there is battery life of 70 lets say. When I try to turn it on my battery has completely ran out. Wont even turn on unless it is on the charger. I ordered a new battery but now I am not so sure that is my problem. As you can imagine I am not a happy customer at this point and will more than likely not be buying from other people any longer. Any help would be just peachy. Thank you!

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Are you saying you bought a used phone from another person (not a store) like from ebay or craigslist?

If so, it could very likely be a worn out battery. If the phone was advertised as problem free and fully working, and especially if it was advertised as brand new when clearly not, you can pursue a return through whatever site you bought it from.

  • Unfortuently I was in need of a phone asap and wasn't as cautious as I should have been. I have a feeling it is the battery. I am going to order one so we shall see. I appreciate your comment!! – Katherine Dec 2 '14 at 20:03

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