I have a 3 week old Sony Xperia Z3 Compact (D5833). However, it suddenly turned off and refused to charge.
The phone was at ~10% charge before I plugged it in using the cable and adapter that came with the phone. I didn't notice that the charger light didn't light up because I was busy. Half an hour later, I noticed, and the phone refused to power on and also was unable to be charged.
I've attempted to follow the FAQs located on the Sony Support website: (Main Page --> Z3 Compact --> Troubleshoot --> I cannot power on my device) and (Main Page --> Z3 Compact --> Troubleshoot --> The phone doesn't seem to charge) but to no avail.
Is there anyone out there who can help?
Thanks in advance.