I'm trying to debug an issue with my wife's Moto X: she sends/receives SMS (individual texts) just fine, but MMS (photos & group texts) fail to send or receive.
Details
- Moto X (v1) running 4.4.4
- Used to work, and stopped sometime in November
- I've tried switching from Messaging to Messenger to see if it was related to the client app and it made no difference, so I assume the problem is
Any ideas for what to try next? Have you heard of this before? I Googled a bit but couldn't find something quite like this.
Thanks!