I recently bought a Samsung Galaxy trend plus and and my wifi wont turn on evey time i try to turn it on it says turning on for abit and then turns off or a second and then says turning on again but it never actually turns on. Can anyone please help me im having the same problem with my bluetooth as well. I tried the factory reset already and it didn't work anyone else have any ideas?

2 Answers 2


Do you have applied any update(custom or OTA) ?

Custom: If you have upgraded your ROM before official release, high possibilites are there to face these type of problems.

OTA: Very rare but possible if your manufacturer provides an OTA and this problem is occurring after updation of device.


• If you think it is occuring after update, you should degrade your Firmware version by custom ROM.

You have not updated device since a long time ?

In this case high possibilites of facing such problems.

Solution is please go to nearby custmore care or look for OTA update in you handset Software Update section which falls under About Phone .

[If your device is out of warranty and don't want to spend bucks on it now, please upgrade by custom ROM.


There are quite a few ways to fix this, but the easiest way is to format your tablet THIS WILL DELETE EVERYTHING SO BACK UP:
Go into settings (Click home button, Go into app drawer and open click on settings)
Click on Backup & Reset, then click on 'Factory data reset'
Follow the instructions to reset your tablet
More Detailed Instructions

  • I did the factory reset and it didn't work the wifi and bluetooth still won't turn on Jan 7, 2015 at 7:46
  • Well then that means that there is a problem with the device, Your best off replacing it because to fix it would require rooting it, which could possibly make even more of a mess. If my answer helped you please tick it
    – user86581
    Jan 7, 2015 at 21:40

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