0

I have tried everything, Knox is on, Android device manager is on and its still not working.

help

0

1 Answer 1

1

Your question was already answered here:

Try this:

  1. Open your Settings.

  2. Scroll down and select Security.

  3. Clear Credentials.

  4. Check the Screen Lock setting to see if the low-security options are now enabled.

If that doesn't work, you can revert your lockscreen security to Slide.

  1. Set your lockscreen security to Pattern from Settings>Security>Screen Lock.

  2. Click the power button on your phone to lock it.

  3. Click the power button again, but don't unlock your phone. There should be a button labelled Forgot Passowrd. Note: On some devices, you may need to incorrectly enter the password/pattern several times until that option appears.

  4. Enter your Google account credentials.

  5. Your lock settings should now be Slide.

Note: With this method, the option for Slide security will still by disabled, but you should still have it as the lockscreen security on your phone.

1
  • 1
    Next time, flag as a duplicate instead of answering it again.
    – Andrew T.
    Commented Jan 15, 2015 at 2:31

Not the answer you're looking for? Browse other questions tagged .