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In my Samsung Galaxy i5801 after I disconnect the call I used to get a call summary from my carrier. This hasn't worked for some time. I contacted customer care and they say some settings in the phone are changed and probably they are right because when I use the sim on any other phone, it shows the call summary. Does anyone know how to fix this?

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2 Answers 2

Reset to default
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I would try a factory reset via Settings -> Privacy -> Factory data reset. This will wipe your phone, so make sure to do a back up first if you need to (you can search this site for backup methods).

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  • DONT WE HAVE ANY SETTINGS IN THE PHONE TO DO THAT....PROBABLY FACTORY RESET IS THE LAST RESORT
    – pawan bhatt
    May 25, 2011 at 14:02
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    @pawan Turn off Caps Lock.
    – Matthew Read
    May 25, 2011 at 16:01
  • let me know the exact procedure to do that....wat does it mean to turn off caps lock and how is it related to call summary
    – pawan bhatt
    May 31, 2011 at 13:35
  • http://bash.org/?105199
    – Matthew Read
    May 31, 2011 at 13:39
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No need to factory reset your phone. Simply turn off mobile tracker, it will work.

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  • 3
    What is "mobile tracker"?
    – Matthew Read
    Feb 29, 2012 at 19:46

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