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My HTC 610 froze and could not be rebooted. I had a game installed through google play and was continually signed in to the google acount. I was told that as long as I was signed in, the game's progress would be saved. I received my new HTC 610 today and signed in to google+, went into the google play menu, clicked on my apps and my games automatically transferred. When I opened up a game, the progress was not there. Is there any way to restore progress?

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    What game? Would be helpful in figuring this out. – New-To-IT Jan 21 '15 at 21:38
  • sorry. Family Gut The Quest For Stuff – fowlerdiana68 Jan 21 '15 at 21:40
  • Did you connect through Facebook as well? This is odd, as I just recently changed phones, signed in through Facebook and all my progress was still there. – New-To-IT Jan 21 '15 at 21:41
  • It did not give me the option to sign in through facebook when I opened the game on my phone. When I opened Cookie Jam, it did. I have all progress on that game – fowlerdiana68 Jan 21 '15 at 21:44
  • The game is not on facebook, just the app page. If that makes a difference – fowlerdiana68 Jan 21 '15 at 21:46
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You play through the new game until you unlock Chris and get to the “Find Better Reception” task. From here you click on the menu button:

Menu

This will bring up the TQFS menu, from the menu you tap on Account Info:

Main Menu

This will open the account settings. From this list you click on “Sign in As Someone Else”:

Select

From this list you pick the sign in option you used when you setup your account. So if you setup an account with Facebook select that, Google choose that, etc. :

Menu

For you, since you were signed in with Google, you'll select the Google option. Then you'll sign in with your information.

Tap next…and voila! My Quahog is back!

Source

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