My HTC 610 froze and could not be rebooted. I had a game installed through google play and was continually signed in to the google acount. I was told that as long as I was signed in, the game's progress would be saved. I received my new HTC 610 today and signed in to google+, went into the google play menu, clicked on my apps and my games automatically transferred. When I opened up a game, the progress was not there. Is there any way to restore progress?

  • 1
    What game? Would be helpful in figuring this out.
    – New-To-IT
    Jan 21, 2015 at 21:38
  • sorry. Family Gut The Quest For Stuff Jan 21, 2015 at 21:40
  • Did you connect through Facebook as well? This is odd, as I just recently changed phones, signed in through Facebook and all my progress was still there.
    – New-To-IT
    Jan 21, 2015 at 21:41
  • It did not give me the option to sign in through facebook when I opened the game on my phone. When I opened Cookie Jam, it did. I have all progress on that game Jan 21, 2015 at 21:44
  • The game is not on facebook, just the app page. If that makes a difference Jan 21, 2015 at 21:46

1 Answer 1


You play through the new game until you unlock Chris and get to the “Find Better Reception” task. From here you click on the menu button:


This will bring up the TQFS menu, from the menu you tap on Account Info:

Main Menu

This will open the account settings. From this list you click on “Sign in As Someone Else”:


From this list you pick the sign in option you used when you setup your account. So if you setup an account with Facebook select that, Google choose that, etc. :


For you, since you were signed in with Google, you'll select the Google option. Then you'll sign in with your information.

Tap next…and voila! My Quahog is back!



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