Has anyone used the HTC backup app?
I'm going to factory reset my phone and I want to store my contacts somewhere so I can retrieve them after the reset.
Has anyone done this before?
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Aren't your contacts automatically synced with your Google account? Htc one m8 usually has Andorid 4.4 so you should check settings>accounts and check if your google account syncs your contact info automatically. You should double check it by logging to your google account on a computer to see if it's working.
Link to contacts: www.google.com/contacts