After upgrading to Lollipop from 4.4.4, mobile data doesn't work. I have tried all the solutions listed in various forums including, 1. Reboot 2. Reboot after re-inserting the sim card. 3. Manually add the APN (Got the settings from the service provider) 4. Toggle between the Preferred Network type (2G and 3G)

I have only one usable sim slot, and so cannot use sim slot-1. I have heard it worked for a few guys after putting the sim in the other slot, but unfortunately I cannot try that out.

Any suggestions?

1 Answer 1


Okay, so here I am posting an answer to my own question. I finally visited a Motorola service center today to get the problem fixed and I was told that they are aware of the issue and that they'll be rolling out an update with a fix in 5 days. Hopefully everything will turn out well after that.

  • Just yesterday i got lollipop on my MotoG! I'm having same issue!! Its been 4 months since you posted the answer; Did the update roll out? Is your mobile data working?
    – Necktwi
    Commented Jun 9, 2015 at 11:05
  • @neckTwi: It looks like Rocks may never return. Did you ever find a solution to this issue which started affecting you more than a year ago? Commented Aug 21, 2016 at 19:16

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