Hi I have Moto g First Generation mobile bought in India,

When I tried to make my Caller ID hidden from Here,

I called to *31# and after that I couldnt make a call to anyone. Then I tried tried and miraculously I could make a call by adding a prefix of *31# to any number

Please Help me out on fixing this issue.


I tried solutions from the below links
GSM Feature Codes
GSM Codes
but no help.
Called Motorola Customer Care n they told me to Factory Reset. I did after backup of my data and now it works.


Just try #31# from your mobile no need to do factory reset, please don't trust that forward message and all.


Dial #31# and call. After then it will start working outgoing calls.

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