Questions tagged [accounts]

For use when your issue relates to accounts on the device. Keep in note that if the issue is with the account itself, such as you forgot the password, you should go and ask the account provider instead.

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26 views

Different device compatibility depending on account

I am using the google play store website (play.google.com) on my Android device. I have 2 accounts. With one account, the app says "This app is compatible with your device". But, when I ...
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1answer
1k views

android thinks accounts.db is corrupted and deletes it

After a reboot, i lost all my accounts. i looked into the logcat and got: 04-02 11:54:01.535 5305 8068 E SQLiteLog: (11) statement aborts at 24: [SELECT key, value FROM extras WHERE accounts_id=(...
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1answer
8k views

How to use multiple google accounts, but allow only one to locate my phone in device manager

I am using multiple google accounts, both private and company accounts. I want to see all calendars in my Calendar app. Events in all calendars. Same with Gmail. I want to be logged in and be able to ...
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3answers
7k views

How do I stop a google account from syncing contacts?

I have multiple email accounts on my phone. Some are personal emails and one is for school. The problem is that my school email is syncing all of my school contacts to my contacts. This is a problem ...
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1answer
2k views

Outlook accounts not showing in the Accounts setting page

A user came to me with an intermittent issue with his old handset. I replaced the handset but when it came to set up his outlook account the app wouldn't sync contacts as the option to sync contacts ...
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9 views

Samsung Galaxy stops synchronizing Exchange ActiveSync account after every OS update

On Samsung Galaxy S10 Exchange ActiveSync (outlook365) account stops synchronizing after each Samsung OS update. Our corporate IT policy requires a PIN to access the device when using the Android ...
11
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7answers
22k views

Is it possible to keep multiple address books on a single phone?

I'm trying to find a way to set up and manage multiple address books on my phone, and to keep them distinct. I want to do that to separate my personal contacts from the work ones. The default ...
2
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1answer
2k views

Duplicate Corporate Sync Account “Null”

My organization just switched to the Droid Razr Maxx, one of the phones is having an issue with adding a corporate sync email account. Whenever we try to add the account it says that it can't add ...
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2answers
12k views

Unable to add Rediffmail account in Gmail app

I was trying to add my Rediffmail account to Gmail app. After choosing any of POP or IMAP, it says unable to connect server. I have other mail accounts in the app and all of them are working fine. ...
13
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6answers
49k views

Is it possible to have multiple instances of the same app (logged in to different accounts)?

Is it possible to have multiple instances of the same app (logged in to different accounts)? Example: I want Instagram A logged in to Account A (personal), and Instagram B logged in to Account B (...
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0answers
25 views

Can I have multiple accounts in my tablet without the other (idle) account have apps running in the background and consuming memory and power?

I want it to act like how Windows manages accounts; I log in off one account(aka Profile) then it becomes completely shut, and then I log in another.. Not Google's retarded way.. Im down to install ...
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0answers
1k views

How to fix “Couldn't log in the selected account” when adding a work email?

In my Android phone, I'm trying to add a work email account to use Hangouts, but I keep getting an error with message: Couldn't log in the selected account. Please check your account password and ...
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0answers
90 views

Showing error while signing out from Mi Account -Redmi note 4

I tried to sign out from Mi account for factory reset of the phone Redmi note 4. But it is showing some error.First I tried with wrong password for some times. But then after I got changed password ...
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0answers
26 views

“Couldn't sign in” and “Username and password incorrect” messages appear for Gmail and Yahoo! Mail

My friend tried to 'clean' my Motorola Droid Turbo 2 and ever since I constantly (every few minutes) get a message "couldn't sign in" for both Gmail and Yahoo! Mail. I can open both apps fine. When I ...
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0answers
32 views

After pressing Android (Samsung Tab A SM-T580) power up button is it possible to boot to certain user?

I have since created a second account on my android tablet for my 9 year old niece which she will be using most of the time however if it has been powered off it initially boots back to my accout and ...
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0answers
22 views

Recover backed-up linked email account after factory reset

I had previously linked a office 365 account to my gmail app. Due to reasons, this office account got blocked and I no longer have access to it, but I still could see all the emails that had been ...
2
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1answer
78 views

How to unlock non owner account after reboot?

I've an Android 9 Samsung tablet. I've set up normal (I.e. not limited) accounts for my children. When the tablet reboot, the only account which is usable is mine. The others are greyed out. When I'...
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2answers
5k views

Is there a way to hide account in Gmail?

I use two accounts​ for email, one for contacts. I see all 3 in Gmail app, but only want to see 2. Is there a way to only see my email accounts as choices?
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0answers
26 views

Weird Sign up problem in Bank app

I am trying to open an account in DBS bank. It can only be done through their mobile app. On first try I input my email, phone number etc but before submitting, app crashed. Since then it tells me I ...
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0answers
147 views

How can I add apps from different regions? [duplicate]

I want to install apps from another region (example Nabobil), but can't, because I have a different region on my phone. I'm using Google Pixel 2 running on Android 10 (latest Android version at the ...
5
votes
1answer
6k views

Skip “Sign in to Google” when setting up new Android device

I recently got a new Nvidia Shield TV. On the first start, after asked me to set up my language and connect to my wifi, it prompts me to "Sign in to Google." The only options on the screen are "use ...
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0answers
1k views

How to use Viber simultanously on two phones but same account

Is there a way to use synchronized Viber installs on multiple (android) phones? I know that Viber does not support simultaneous usage of the same account on two phones. Yet I can think of ...
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0answers
57 views

Removed google account from a device, lost all data and files

I was using the same google account on 2 devices, phones but when I removed it from one of the phones I lost everything on it, photos, apps, messages, it is like I have a new phone..... Is there a way ...
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1answer
123 views

How to permanently disable or remove preinstalled apps? [duplicate]

I have an older Google Nexus 4 (by LG), running 5.1.1 Lollipop (latest supported version). I want this to be my daughters first smartphone, and want to lock it down as much as possible. So besides my ...
11
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2answers
14k views

Add apps to default Guest account on Lollipop

I like the guest account feature on lollipop, but I would like to add apps to the account, so that a guest can use more than just native google apps, that I have available on my device. I know this ...
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3answers
2k views

uninstall app that was installed under another account

I have an android with an app installed. The app was installed with one account that I have no access to. I removed the account but now I can't uninstall the app. Does that make sense? What can be ...
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1answer
432 views

Galaxy S6 - Can't unlock phone after factory reset

I just got a new Galaxy S9 to replace my 3-year-old Galaxy S6 and I will be giving it to my mother so I did a Factory Reset to my Galaxy S6. To my surprise, doing a factory reset didn't actually ...
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0answers
108 views

Make second user also a device owner

I recently bought Samsung Galaxy tab s5e , and configured my account for it. Afterwards I created account (using android multiuser feature ) for my wife. Hovewer the second account is very limited due ...
3
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1answer
89 views

Can I open a second Gmail account in a separate app?

I currently have several Gmail accounts, one for work, and the others personal. I'd like to keep these separate so I can forget about work on the weekends, but I'm finding it hard to do right now. Is ...
0
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1answer
210 views

Can I use different countries version of the Play Store on different accounts?

I recently moved abroad and I need to change the country of my Play Store (for mobile/banking apps), I also need to keep the apps from my home country. Can I use two different Android accounts (with ...
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1answer
53 views

“Clear data” does not clear login details

I was under the impression that "clear data" clears everything, but apparently it does not. Tested with a few apps, including Facebook. I stopped the app, cleared cache, cleared data, opened it - ...
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1answer
105 views

What is the Samsung account on Android Phones for and what does it sync?

What is the purpose of the samsung account on my android phone? Does it make sense to use it and what does it sync to the cloud? If I use a google account, isn't that basically enough? Do they ...
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1answer
50 views

Create an unprivilleged user in android

I want to create an account for android that cannot create another user or remove apps installed by the device owner. I have looked at creating other accounts or logging as guest and that gives the ...
7
votes
5answers
80k views

How do I reverse “sync turned off” in my Google account?

Under the Settings -> Accounts -> Google, there's an account in the Accounts section and under that it says "sync turned off." When I tap on it there is a list of services that can be synced (e.g. App ...
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0answers
78 views

Android device not working after switching to Guest Mode

I have Nokia 6.1 plus. I deleted the guest mode because I did not need it. However, after some weeks, I re-created Guest User from Multiple User Settings and then suddenly, my device blacked out.It ...
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0answers
45 views

Can I get the account details or logged details of an application from the data / file system directory of phone?

Can i get the account details or logged details of an application from the data file of the application in the file system. My device is rooted. For example I have two Instagram accounts saved in the ...
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0answers
95 views

Prevent Contacts from forcing me to save to a logged in gmail account?

If I have a logged in gmail account (say, for example, in the play store), the phone absolutely forces me to save contacts, calendar appointments, etc. to the gmail account. For example, if I add a ...
1
vote
1answer
2k views

Removing a deleted account that's still on Galaxy S4

I had a Google account I wanted to get rid of linked to my phone and ended up going to: Settings>Accounts>Google>Account Preferences and selected my account so I could get rid of it. Click to enlarge ...
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0answers
409 views

Remove gmail account from gmail app without removing google account from the phone

I don't use gmail for my e-mail. However I want to use the gmail app for my work e-mail. So how do I keep only my work e-mail in the gmail app, removing the gmail account from it completely? I still ...
0
votes
1answer
80 views

How to Remove Old Email Accounts

So I just bought a new phone last week and I'm in the process of downloading all my apps and setting it up. I was trying to log into the Slack app when this pop-up appeared with a list of all the ...
30
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6answers
140k views

Is there a way to remove the Guest account?

Lollipop has put an emphasis on multiple users, which is just irksome on a personal phone. I don't need a guest account and I don't need a bright blue user icon reminding me I could be someone else. ...
1
vote
0answers
65 views

Can you limit Google Maps timeline for alternate accounts on your android phone?

I have multiple accounts on my Android phone, some shared with my kids. I would like my location sharing to only be my primary account. Is there any way to configure that? One side effect, my son ...
6
votes
3answers
960 views

Error adding another Google account

Device: T-Mobile G2 (UK) / HTC Hero OS: 2.1 I have a primary gmail account, a second Gmail account, and a Google Apps account. I'd now like to add another Google Apps account. However, whenever I ...
0
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1answer
111 views

What exactly can Outlook remote-wipe when using multiple accounts and how I can I prevent havoc via root?

On my Huawei P20lite I can add multiple users or use the "Private Space" feature (which to my understanding boils down to just another user account as well). Now, from the screenshots in another SE ...
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0answers
2k views

Will factory resetting my phone affect my new phone?

I want to reset my old phone which has all of my accounts connected to it including my samsung account and it's asking for the password, when i do the reset will it affect any of the accounts which ...
11
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0answers
1k views

Google account and installed apps disappeared after an unexpected restart

I have a Note 3 N9005, Lollipop installed on it. My phone just restarted in my pocket, by my clothes "pressing" power and home button (why does that restarts the phone?). After it restarted various ...
0
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1answer
691 views

Adding account to android device running android version 2.3.6 [duplicate]

Had this old phone lying around. I thought I re-purpose it for some IoT stuff. It an old Micromax A50 Ninja (running ginger bread 2.3.6). I want to make an app on this device that communicates with ...
0
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0answers
2k views

Is there a way to remove the multi-user option without root access in Oreo?

I'm looking for a way to remove the options of adding a "guest account" and adding "another user" from the top pull-down menu in Android 8.0. Even if these options are still available in Settings > ...
0
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0answers
519 views

USB tethering without a SIM card

Why isn't this allowed? I'd like to use my brother's old phone to get on the Internet. It's the same model as mine (ZTE ZMAX PRO). He just recently passed away, and his last phone is being returned to ...
0
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0answers
2k views

Change email for google play account

I recently read a lot of articles about changing the google play account but all of them are about add new and delete old one. But it doesn't suit. I have an old oldmail@gmail.com where I have ...