Questions tagged [accounts]

For use when your issue relates to accounts on the device. Keep in note that if the issue is with the account itself, such as you forgot the password, you should go and ask the account provider instead.

65 questions with no upvoted or accepted answers
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11
votes
0answers
1k views

Google account and installed apps disappeared after an unexpected restart

I have a Note 3 N9005, Lollipop installed on it. My phone just restarted in my pocket, by my clothes "pressing" power and home button (why does that restarts the phone?). After it restarted various ...
5
votes
1answer
8k views

How to use multiple google accounts, but allow only one to locate my phone in device manager

I am using multiple google accounts, both private and company accounts. I want to see all calendars in my Calendar app. Events in all calendars. Same with Gmail. I want to be logged in and be able to ...
4
votes
0answers
507 views

Using Facebook authentication system without installing the app

Is there a way to add Facebook account to Android Accounts in order to ease login with apps, without installing the memory consuming and invasive Facebook app ?
2
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0answers
2k views

How to use Viber simultanously on two phones but same account

Is there a way to use synchronized Viber installs on multiple (android) phones? I know that Viber does not support simultaneous usage of the same account on two phones. Yet I can think of ...
2
votes
0answers
38 views

Backup to Google Drive include account(s) information?

I have been experimenting with restoring backups to a freshly factory-reset phone but I'm noticing that not a single account beyond the initial Google Account is being restored to freshly restored-...
2
votes
0answers
3k views

How to copy app data to another user profile (on same device)?

I've created an extra user profile for my kid and want to move his game progress (such as Angry Birds and the like) over to his profile, but am unsure how to go about doing this. The profile is not a '...
2
votes
1answer
679 views

Android 5.0.1 LG Spirit no user accounts

I'm trying to add new users on my mobile phone - LG Spirit - but I don't have section/button "users" in my settings. I have android 5.0.1 and I have read that new, or guest users can be created in ...
2
votes
0answers
2k views

Google Play apps, login in someone else's account

I have this weird problem on my tablet. Most of the time I can download a game in Google Play and create a game account or just play normally with a local save. But there's a long list of games I just ...
2
votes
0answers
156 views

Second google account never shows up

I want to add a Google account to use as the primary (paying) account in Google Play. I have tried to add the account in the Google Play app or in settings under Accounts and sync. I get no error, ...
2
votes
0answers
465 views

Exchange Active Sync email on Galaxy 10.1 disappears.

One of our reps has a Galaxy 10.1 and she has now for the 3rd time in two months complained about her corporate email disappearing, I’ve read a few of the posts here and on other sites and the one ...
2
votes
1answer
2k views

Duplicate Corporate Sync Account “Null”

My organization just switched to the Droid Razr Maxx, one of the phones is having an issue with adding a corporate sync email account. Whenever we try to add the account it says that it can't add ...
1
vote
0answers
96 views

Prevent Contacts from forcing me to save to a logged in gmail account?

If I have a logged in gmail account (say, for example, in the play store), the phone absolutely forces me to save contacts, calendar appointments, etc. to the gmail account. For example, if I add a ...
1
vote
0answers
67 views

Can you limit Google Maps timeline for alternate accounts on your android phone?

I have multiple accounts on my Android phone, some shared with my kids. I would like my location sharing to only be my primary account. Is there any way to configure that? One side effect, my son ...
1
vote
0answers
708 views

Dual SIM: is it possible to have two Android user accounts each using one SIM

I am planning to purchase a dual-SIM Android smartphone to use it with two user accounts, completely separated. To clarify: user account One would receive all calls, SMS etc. to SIM card 1 and user ...
1
vote
0answers
42 views

Sync Status Exchange Calendar

Due to inconsistence of the exchange calendar sync at work, Id like to have some kind of widget or notification or whatever is easily doable, to see when the calendar was synchronised properly the ...
1
vote
0answers
90 views

Problem with simultaneously connection in game (NavyField Mobile)

I wonder if you can help me. There is a game called NavyField on the android system. The game allowed connecting two devices with the same Google account at the same time. You could play on one and ...
1
vote
1answer
404 views

Is there a way to isolate my Google account to just the Play Store?

I want to use the Google Play Store, so I need to login with my Google account. The moment you login, Android will store your Google account, so apps like Gmail can access it. However, the Play Store ...
1
vote
1answer
2k views

Outlook accounts not showing in the Accounts setting page

A user came to me with an intermittent issue with his old handset. I replaced the handset but when it came to set up his outlook account the app wouldn't sync contacts as the option to sync contacts ...
1
vote
0answers
113 views

Uninstall Work account and wipe all associated apps

I recently tried ManageEnigne Mobile Device Mangement plus for my phone. It was working fine. It created a work account and installed secondary Chrome, Play Store with a work icon. Now I have ...
1
vote
0answers
116 views

Can I delete the Guest account but have two acount on my Samsung Tab

I will delete the Guest account but i would keep two users (Primary and a limited account). when i must choose, i will see only the two users and not three with the gest user. It's possible ? thanks ...
1
vote
0answers
162 views

How do I sever the connection between an account and my phone?

I have a Note 4, and recently I signed into a certain account so I could do something, nothing important, so I'd rather not say. Then, I removed it by going to Settings> Accounts> (Accountname, or ...
1
vote
1answer
438 views

Method for installing apps on corporate devices to be deployed to users

I'm trying to figure out what the best method is to pre-install and setup the airwatch agent on devices that are going to be deployed. Currently, we log into Play store with our generic account and ...
1
vote
0answers
436 views

S6 Android 5.0.2 account sync missing

I cant find option in ANdroid 5.0.2 to disbale or enable sync for a particular apps. Say i have 3 accounts and i want to enable contact sync just for one account, but in my case it is enabled for all ...
1
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0answers
55 views

Organizing accounts order

I have multiple emails that I usually sign-in with my android device, and I'm used to have email (A) at the top, email (B) the second, and finally email (C) at the end, but I don't know why when I ...
1
vote
1answer
1k views

Default account in Twitter app

I have two Twitter accounts in my Twitter app, one personal and one for work. I added the personal one first, and it appears first in the Android Accounts settings. I want the Twitter app to use the ...
0
votes
0answers
22 views

Sign-in-error for Mi account

I deleted the Mi account using Opera browser and I successfully deleted it. (In Mi account website) But I was not sign out in my phone. Now it is showing sign-in-error in notification. And also if I ...
0
votes
0answers
54 views

What does “REMOVE ACCOUNT” in “Users & accounts” do when it comes to fixing the FAQ WhatsApp problem “Seeing numbers instead of contacts’ names”?

On Sunday, 13th September 2020, the battery of my Motorola Moto G5 broke down and I ordered a new one. Yesterday, on Friday, 18th September 2020, it finally arrived and everything worked just fine. ...
0
votes
0answers
22 views

How to unlink all the linked contacts in bulk?

I know how to unlink a single contact. But is there a way to unlink all the linked contacts in bulk, either programmatic or manual. Thank you.
0
votes
0answers
28 views

Different device compatibility depending on account

I am using the google play store website (play.google.com) on my Android device. I have 2 accounts. With one account, the app says "This app is compatible with your device". But, when I ...
0
votes
0answers
9 views

Samsung Galaxy stops synchronizing Exchange ActiveSync account after every OS update

On Samsung Galaxy S10 Exchange ActiveSync (outlook365) account stops synchronizing after each Samsung OS update. Our corporate IT policy requires a PIN to access the device when using the Android ...
0
votes
0answers
26 views

Can I have multiple accounts in my tablet without the other (idle) account have apps running in the background and consuming memory and power?

I want it to act like how Windows manages accounts; I log in off one account(aka Profile) then it becomes completely shut, and then I log in another.. Not Google's retarded way.. Im down to install ...
0
votes
0answers
131 views

Showing error while signing out from Mi Account -Redmi note 4

I tried to sign out from Mi account for factory reset of the phone Redmi note 4. But it is showing some error.First I tried with wrong password for some times. But then after I got changed password ...
0
votes
0answers
28 views

“Couldn't sign in” and “Username and password incorrect” messages appear for Gmail and Yahoo! Mail

My friend tried to 'clean' my Motorola Droid Turbo 2 and ever since I constantly (every few minutes) get a message "couldn't sign in" for both Gmail and Yahoo! Mail. I can open both apps fine. When I ...
0
votes
0answers
35 views

After pressing Android (Samsung Tab A SM-T580) power up button is it possible to boot to certain user?

I have since created a second account on my android tablet for my 9 year old niece which she will be using most of the time however if it has been powered off it initially boots back to my accout and ...
0
votes
0answers
22 views

Recover backed-up linked email account after factory reset

I had previously linked a office 365 account to my gmail app. Due to reasons, this office account got blocked and I no longer have access to it, but I still could see all the emails that had been ...
0
votes
0answers
27 views

Weird Sign up problem in Bank app

I am trying to open an account in DBS bank. It can only be done through their mobile app. On first try I input my email, phone number etc but before submitting, app crashed. Since then it tells me I ...
0
votes
0answers
57 views

Removed google account from a device, lost all data and files

I was using the same google account on 2 devices, phones but when I removed it from one of the phones I lost everything on it, photos, apps, messages, it is like I have a new phone..... Is there a way ...
0
votes
0answers
121 views

Make second user also a device owner

I recently bought Samsung Galaxy tab s5e , and configured my account for it. Afterwards I created account (using android multiuser feature ) for my wife. Hovewer the second account is very limited due ...
0
votes
1answer
105 views

What is the Samsung account on Android Phones for and what does it sync?

What is the purpose of the samsung account on my android phone? Does it make sense to use it and what does it sync to the cloud? If I use a google account, isn't that basically enough? Do they ...
0
votes
0answers
85 views

Android device not working after switching to Guest Mode

I have Nokia 6.1 plus. I deleted the guest mode because I did not need it. However, after some weeks, I re-created Guest User from Multiple User Settings and then suddenly, my device blacked out.It ...
0
votes
0answers
45 views

Can I get the account details or logged details of an application from the data / file system directory of phone?

Can i get the account details or logged details of an application from the data file of the application in the file system. My device is rooted. For example I have two Instagram accounts saved in the ...
0
votes
0answers
418 views

Remove gmail account from gmail app without removing google account from the phone

I don't use gmail for my e-mail. However I want to use the gmail app for my work e-mail. So how do I keep only my work e-mail in the gmail app, removing the gmail account from it completely? I still ...
0
votes
0answers
2k views

Will factory resetting my phone affect my new phone?

I want to reset my old phone which has all of my accounts connected to it including my samsung account and it's asking for the password, when i do the reset will it affect any of the accounts which ...
0
votes
0answers
2k views

Is there a way to remove the multi-user option without root access in Oreo?

I'm looking for a way to remove the options of adding a "guest account" and adding "another user" from the top pull-down menu in Android 8.0. Even if these options are still available in Settings > ...
0
votes
0answers
554 views

USB tethering without a SIM card

Why isn't this allowed? I'd like to use my brother's old phone to get on the Internet. It's the same model as mine (ZTE ZMAX PRO). He just recently passed away, and his last phone is being returned to ...
0
votes
0answers
1k views

How to fix “Couldn't log in the selected account” when adding a work email?

In my Android phone, I'm trying to add a work email account to use Hangouts, but I keep getting an error with message: Couldn't log in the selected account. Please check your account password and ...
0
votes
1answer
245 views

How do I add Android user (linux level) to a group?

groupadd and useradd aren't available, so how I can add a user (app's assigned user) to a group? Also, the file /etc/group does not exist and I couldn't find where Android saves this information. (...
0
votes
0answers
2k views

Change email for google play account

I recently read a lot of articles about changing the google play account but all of them are about add new and delete old one. But it doesn't suit. I have an old oldmail@gmail.com where I have ...
0
votes
1answer
122 views

Block an vaulty account and can pc can acces my vaulty account?

Can you block a vaulty account? My phone had been stolen and the suspect is one of my friends. They know my lock screen pasword and i was worried if they can acces this vault in the computer and open ...
0
votes
1answer
61 views

Migrating App Account

I'm migrating content from one android tablet to another. The older device is running 4.4.2 and the newer 6.0.1. I've successfully transferred almost all app data and game data from the old device, ...