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Questions tagged [crashes]

Use this tag if you have an issue related with an application or part of the operating system, that ceases to function properly leading to a freeze or a "force close" message.

7
votes
0answers
1k views

How to get to know via command-line/adb where boot process hangs?

Question: (How) is it possible to get to know via adb where exactly a booting-up android device is hanging? My problem/ background information: I recently did changes on the automatic display ...
4
votes
0answers
1k views

TeamViewer QuickSupport on Jelly Bean

Currently the TeamViewer QuickSupport v7.0.640 doesn't run on Samsung Galaxy Note 2 (N7100). This is not a hardware problem but a problem with various devices running on Android 4.1.1 The problem ...
3
votes
0answers
111 views

Enable asking to send crash report once answered with No

One of my app users had a crash when starting the app. The first time when he was asked "Send Crash Report?", he answered No. Now it's almost impossible to get to information about the bug, because ...
3
votes
0answers
750 views

My phone crashes while charging

My phone sometimes shuts down without a reason or warning. It often happens while it's charging. I'm not positive charging is an absolute requirement for this to happen, but I only remember it ...
2
votes
0answers
454 views

All processes crashing suddenly

So, for the 5th time, my Moto G2 (2014) started crashing all android core processes: acore, gapps, etc; over and over again, you press the "OK" button, it crashes again immediately. Resetting the ...
2
votes
0answers
101 views

Phone unable to recover after app crashes

I am using a rooted S4 device for app development purpose. I have joined a new team and working on their Android app. I see a weird issue on my phone, that if my app crashes, after the ANR, the screen ...
2
votes
0answers
3k views

Unfortunately, Software Update has stopped

I have Android 4.1.2 installed on my phone, which is not rooted. It's stock Android (I'm not sure if 100.00% stock though). This is the first Software Update notification that I have ever received. ...
2
votes
0answers
102 views

Why does selecting the second use on the lock screen crashes OS?

Running 4.2 on a new Nexus 7 with two users setup with individual google profiles. Both have basic setups (a few apps, sign in patterns, no widgets running). Both profiles having been running fine ...
2
votes
0answers
823 views

Jellybean 4.2 update fails in middle of download for nexus 7

I have received the jellybean 4.2 update request 2 times. Both times I have pressed the update button and both times it has failed in the middle of the process. No error messages. After a few ...
1
vote
0answers
75 views

Sharing crashes in all apps

The sharing function in all apps crash on my phone. No matter what app I use, as long as I click on the share button, the app crashes and restarts before showing the list of apps I can share with. My ...
1
vote
0answers
551 views

Uber Driver is crashing (not even start) on Android 8.1

I bought a new phone because my older was so old that Uber Driver was too slow, couldn't even use a different map service (like Google Maps or Waze). Bought a Redmi 6 (International Version), with ...
1
vote
0answers
2k views

How to fix crashes on “Checking info” screen when trying to add a Google account?

I had to remove my Google account to sign out of Gmail, but when I try to log back in I see this screen and then it crashes: Without this, my Keep, Gmail and even Play Store isn't working and I'm ...
1
vote
0answers
78 views

Boot loop, random crashes, flashing won't help [Galaxy S4 VE GT-I9515]

I'm in dire straits. I have been using an unofficial LineageOS port for almost 2 years. I was going to give the phone away to my buddy as a Christmas gift, he only has an S3 mini with a shattered ...
1
vote
0answers
73 views

How can Android run a disabled application?

I have just run into a situation described in this blog: Can any one explain this to me? How can Android run a disabled application? What good do we have from marking applications as disabled, if ...
1
vote
0answers
172 views

Why do certain apps crashes when I open the keyboard?

Since months ago I have had a problem with my device: Hardware: MT6582 Model: OWN s4025 (Chinese Alcatel Pop C9) Jelly Bean 4.2.2 With some apps like "Google Maps" or "Dcoder", when I open the ...
1
vote
0answers
39 views

Note4 freezes and crashes except when running aLogrec

My Note4 started locking up and crashing after the last OS update a week or so ago (to 6.0.1). I ended up having to do a factory reset twice. The first time I tried to restore from Google's backup and ...
1
vote
0answers
148 views

Reboot encrypted phone without having to enter password and PIN after crash

Last week my phone crashed when using Amaze File Manager. This Xperia Z1 Compact phone with Android 5.1 is encrypted. It rebooted automatically. I see the encryption lock and expect a password request....
1
vote
0answers
23 views

Why does the browser in skd emulated phones whenever i try to download anything from the browser?

I've got android sdk emulator setup on my laptop and have been trying to use it to run existing mobile apps but I'm having some quite serious stability problems. The browser in the emulation crashes ...
1
vote
0answers
400 views

Google Photos - Cannot turn on backup

I have a Yu Yureka mobile with stock CM12.1. It came preinstalled with Google Photos and I updated it to its latest version. It was working fine until one day I tried to free up space by deleting ...
1
vote
0answers
334 views

Is it possible to detect via adb if a certain app crashed (and restarted)?

In my tablet Google Play Services crash every often. They do restart automatically. I'd like to know if it's possible to programmatically discover via ADB whether a restart happened or not. I tried ...
1
vote
0answers
425 views

Nexus 4 Crash after Google logo, now red flashing light

I got a really confusing problem at hand with my Nexus 4 right now. When I woke up in the morning, I looked at my phones screen. Everything was looking fine (and I had about three quarters of my ...
1
vote
0answers
53 views

After what types of failures is it advisable to reboot an Android device?

With some desktop operating systems, I often recommend that users reboot their systems after a crash. The logic is that memory could now be corrupted, and the system could be trending towards ...
1
vote
0answers
99 views

Android reboots permanent after i activated OBB Move in Link2SD, data is aviable

I activated OBB Move in the Link2SD app (I don't know exactly what it does, but I already asked the developer, he hasn't answered yet) and then I had to reboot. After I rebooted the system worked ...
1
vote
0answers
257 views

Keyboard settings crashes at post-reset setup, can't access phone

I rooted my device and everything went fine (Kingo Root automatic app). Some time after making my first steps into the rooted device, I tried a "Reboot menu" widget, a window with options popped out ...
1
vote
0answers
98 views

Problems with Nexus 5 - everything stops working, even after fresh reinstall

I had a problematic Nexus 5 - it constantly complains that [some app] has stopped (usually Google Play Services, but sometimes gapps or hangouts). It's usually Google Apps that crash. I downgraded to ...
1
vote
0answers
369 views

Stock LG-D500 Bootloop. Factory Reset only temporarily fixes

I checked a few of the other links/threads. Mostly it seems like people changed something (ROM, or went in a did something to permissions) whereas my phone has no changes made by me. There are/were ...
1
vote
0answers
149 views

Unexpected crash / phone randomly turning off

i have a samsung s5 with lollipop installed. The phone seems to randomly turn off. The phone enters a boot loop until i plug the charger in. It has happened several times, but i don't know how to ...
1
vote
0answers
132 views

Copying DCIM/Camera images causes hang/reboot

In 5.1.1 lollipop, I'm trying to transfer to a Windows 7 PC via USB some 19GB of images/videos using either Windows copy or Picasa Import. Whether or not I use MTP (Media device) or PTP (Camera) on ...
1
vote
0answers
678 views

System UI Crash on Boot

I was playing with the developer options on my Droid Turbo, and I think I accidentally hit Force RTL Layout, which crashed System UI. I tried rebooting and now it also says "Unfortunately, System UI ...
1
vote
0answers
381 views

Gmail, Inbox, Messaging, Messenger work until try to open conversation — crash

Phone: stock 5.0.2 Moto E 2015 Randomly one day about 2 weeks ago I started getting popup notifications like: Unfortunately, Keep has stopped. Same for Pocket, and Google Play Newsstand. Like, ...
1
vote
0answers
2k views

Any way to disable the app crash dialog?

At least two times that I can remember, my phone has got stuck in a crash loop. That is, an app crashes, the OS starts it again in the background, then it crashes again. This repeats ad nauseam. This ...
1
vote
0answers
370 views

Samsung Galaxy S4 crashing randomly with Xposed Framework installed

I am on a rooted Galaxy S4. Software version 4.4.2. I have the xposed framework 2.6.1 installed. I am getting random crashes every few minutes-hours with it installed, with, or without modules. I dont ...
1
vote
0answers
123 views

phone crashing constantly

can you help me discover what is causing my phone to crash? I've been having this problem for a while now but it seems to be getting worse. it happens at random and is almost like a RAM seizure. the ...
1
vote
0answers
269 views

android.process.acore crash loop when removing accounts

I am currently running rooted stock android 4.4.2 on Galaxy S4 (i9500). Oddly enough EVERY time I remove an account (mostly tested with google) I trigger an android.process.acore crash loop. (Which ...
1
vote
0answers
4k views

Lenovo A8 Android Tablet froze. The reset button did not reset

My Lenovo A8 Android tablet froze without any reason. I had purchased it a week ago. The previous night it was working just perfectly. Then I put it aside and went to sleep. Today I slided its screen ...
1
vote
0answers
2k views

Can a user read crash logs on Android?

I have HTC One X running Android 4.2.2 with HTC Sense 5. Lately I have been encountering some wierd issues. And the most irritating of them is that my phone keeps crashing randomly. By uninstalling/...
1
vote
0answers
86 views

During locked screen: Notificaton 'Rights requested'. Google Account manager then crashes

Since a few days ago, my device has started showing an exclamation mark in the status bar when the lock screen is active. Today, this happened several times. In the notification area there is a ...
1
vote
0answers
1k views

System crash log in Android 4.3 ( cm 10.2 )

My rooted HTC Sensation with android 4.3 has started crashing recently. Is there any crash log where I could find out where is the problem? I'm using not-so-recent nightly version of cyanogen mod 10.2....
1
vote
0answers
256 views

Android crashes in a Bak BK-NB711G

I have a netbook device running Android, Gingerbread 2.3.x, but it does not load. Upon boot-up, it is forever stuck on the familiar splash screen with Android written on it. Can someone help me? ...
1
vote
0answers
185 views

Android System Module Reads Zero Bytes

My Samsung Galaxy Tab 2 started wigging out on me. While I was desperately tapping a Retreat, I think I may have deleted or disabled something. Apps crash frequently since and the "Android System" ...
1
vote
0answers
310 views

loosing data after automatic shutdown due to critical battery!

Recently I have been suffering from various battery issues ranging from fast battery drains to unexpected shutdowns at safe battery levels. But most striking is the fact that I lost all system data (...
1
vote
0answers
159 views

My Nexus 4 crashes after every app start

I haven't used my Nexus 4 in a while, and all of a sudden all apps crashes on their start up, including the Google Play Store app. I have tried to upgrade the OS to KitKat (via Settings => About This ...
1
vote
0answers
2k views

Apps randomly crashing on my ZTE Blade 3. How can I fix this?

Applications on my Zte Blade 3 (ICS) crash frequently. They just close without an error message. How can I know if it it's a bug in the app, or a bug in the Android or a flawed device? Edit: Apps ...
1
vote
0answers
267 views

com.phone.android keeps crashing immediatelly after factory reset

I am having the very-well known problem where com.android.phone keeps crashing all the time. I have done a factory reset and the problem had immediate effect just after the 1st reboot. So, we can ...
1
vote
0answers
343 views

Deleted stock browser browing history recovering and stock browser “opened tab” information

For some reasons, I cannot see my browsing history for a week (does Android stock browser automatically delete browsing histories?): So, has my browsing histories been deleted? If so, is there any ...
1
vote
0answers
895 views

Debugging crashes on Jelly Bean

I got an Allwinner-based no-name Android Tablet with 1GB RAM and a 1Ghz A8 CPU. The tablet came with Android 4.0.4, but later an upgrade for 4.1.1 was available. I upgraded my OS and while this newer ...
1
vote
0answers
2k views

Android 4.0 apps crash on keyboard show

I have Galaxy Tab 2 10.1 with Android 4.0.3. Since few hours ago, applications started to crash when they try to show keyboard... I don't know what can be the reason of these crashed, I was just ...
1
vote
0answers
1k views

Some features of Chrome for Android cause it to crash to the homescreen

I have an LG Optimus 2X P990, which is running Android 4.0.4, ParanoidAndroid ROM. I have downloaded Chrome for Android from the Google Play Store and it works like a charm in some places, but others ...
1
vote
0answers
894 views

All communication apps show “Unfortunately, X has stopped.”?

My phone is having a weird problem, whenever I get communication from anywhere (e.g. e-mail and sms), I get greeted with "Unfortunately, X has stopped." with X representing the application that ...
1
vote
0answers
851 views

Chrome crashes on Acer Iconia A200

I'm seeing problems identical to this issue, where Chrome either crashes, becomes unresponsive, or the screen goes black if I switch between tabs. Logcat shows: OpenGLRenderer is out of memory ...