Questions tagged [crashes]

Use this tag if you have an issue related with an application or part of the operating system, that ceases to function properly leading to a freeze or a "force close" message.

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Samsung 6 edge stuck

When I plugged in my edge it made a couple of funny noices as if the charger doesn't make proper contact, then it just freezed on a blue screen with a down arrow, underneath it says "Downloading Do ...
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0answers
58 views

How to downgrade from Android 10?

Android 10 is extremely unstable on my Pixel XL. Most apps crashed within a few seconds after open, even including Google Play Store. That means, I could not do any new app install, because Google ...
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1answer
3k views

How to fix crashes on “Checking info” screen when trying to add a Google account?

I had to remove my Google account to sign out of Gmail, but when I try to log back in I see this screen and then it crashes: Without this, my Keep, Gmail and even Play Store isn't working and I'm ...
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1answer
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Every app in GAPPS works fine except Google Play Store and Google Play Services. How to fix them?

I've done the factory reset, yet I see the popups "Unfortunately Google Play Services has stopped". I've tried reinstalling the GAPPS but a weird situation came up. I can sign in but the pop up ...
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3answers
12k views

trouble with update android lenovo A2010-a

Today I updated my Android Lenovo A2010-a to latest version (Android 5.1): I just click on message like that "Your have new update. Update have downloaded and can be installed". Than was opened new ...
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1answer
5k views

HTC One crashed during update, now it won't start

My HTC One was doing a software update then just shut off. Now it won't do anything except show the red triangle with a explanation mark in the middle. I have tried rebooting it and everything but ...
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2answers
9k views

How to fix “Unfortunately, Google Play Services has stopped”?

I am using a Sony Xperia C3 running Android 5.1 Lollipop. I had done a reset of my phone as it was getting hanged. When the reset completed I tried to assign my Gmail ID with the Play Store but at the ...
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3answers
9k views

Gboard settings keeps crashing

I am running Resurrection Remix, Nougat 7.1.1 on a Nexus 6p. I have Gboard "6.0.79.144029707-arm64-v8a" installed. I can open settings, but when I choose one of the settings categories, I get the ...
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1answer
3k views

Samsung S4 Crash After Lollipop Update

I recently updated my Samsung Galaxy S4. Since then the phone keeps crashing every few minutes. When I restart the phone, it works fine for a few hours then again starts crashing.
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2answers
5k views

How can I tell if my International Galaxy S3 is suffering from Sudden Death Syndrome? If it is, how can I fix it?

I have a 16GB International Samsung Galaxy S3 (XEF) running the latest firmware, 4.1.2 (yes, the Premium Suite update, I was thinking that this would've fixed it but it seems not) with baseband XXELKB....
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3answers
5k views

All of a sudden so many apps stop working

All of a sudden a lot of apps don't work any more, and some randomly give messages "unfortunately ________ has stopped working". Is there any way to go about trouble shooting this? Shazam and Strava ...
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1answer
901 views

debugging frequent crashes/reboot with nexus 6p

Like many of you I eagerly awaited the release of the nexus 6p.. unfortunately it has been crashing a lot lately (a problem many seem to have). The first thing I tried was running a factory reset, ...
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1answer
79 views

How to troubleshoot a regularly crashing Google Play?

I'm using a Lineage OS custom ROM on a Xiaomi Redmi 4A. I can't remember when it started, but quite often, I see a message telling me that "Google Play has stopped working". This can happen on the ...
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0answers
918 views

Uber Driver is crashing (not even start) on Android 8.1

I bought a new phone because my older was so old that Uber Driver was too slow, couldn't even use a different map service (like Google Maps or Waze). Bought a Redmi 6 (International Version), with ...
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1answer
1k views

C105i tablet won't start up

I have an off-the-shelf Chinese call-touch c105i android tablet with an all-winner a10 CPU. Out of nowhere, it crashed and won't start up. When I turn it on, it just gets stuck in the logo screen. ...
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1answer
1k views

Bug report and Settings crash on Nexus 4

My Nexus 4 is rooted with stock ROM (version 4.4.4) and custom recovery TWRP. Recently it automatically generated some bug report: one is a png image (just a blank screen in black) and another text ...
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1answer
1k views

All apps crash all the time

I have a Sony Xperia U which worked fine. I did not change anything lately. Today all apps crash on startup. Even Play Store, com.google.process.gapps and android.process.acore. The media gallery ...
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2answers
1k views

Google Now app force closes/crashes immediately upon launch

I'm running rooted stock Android 4.4.2 on an AT&T Galaxy Note 3 (SM-N900A). No problems with any other Gapps or apps in general. I have tried flashing older versions, but that didn't help. The ...
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0answers
17 views

stop google play games recordings from crashing

To elaborate this crash, I open google play games I choose free fire, I choose record, i touch the floating record button, the app records for 15 and then crashes. How do i stop google play games ...
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2answers
2k views

play store crashing when trying to download apps from it

i have Haier w627 mobile (rooted), my play store is not working. Sometime it opens, sometimes it don't , and even if it opens , i can't download apps from it. Whenever i try downloading app or game,...
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0answers
19 views

Can this vague error message be fixed on Google Pixel 2 or is it broken for good?

I am on a Google Pixel 2, and I recently tried rooting my phone. I temporarily booted TWRP and flashed Magisk. All the normal actions that I have done before. But, then it refused to load, and showed ...
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0answers
17 views

Trouble running these 3 apps at the same time

I am on Android 8.1.0. (Non-rooted. LG LM-X212TA.) I would like to run all three of the following apps at the same time, but some seem to continue to crash when run at the same time. (I suspect ...
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3answers
2k views

Random App Crashes (Nexus 4 ~ 4.3)

Within the last few days my Nexus 4 has started behaving strangely. This is a completely stock Nexus 4 running the official 4.3 build. Not even bootloader unlocked. What happens is that random apps ...
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1answer
2k views

WhatsApp and Messenger not working on Auxus BEAST running Lollipop

I just bought iBerry Auxus BEAST smartphone and I'm facing lots of issues with Lollipop. Apps like WhatsApp, Facebook is not working fine & it crashes rapidly. I could install the apps without any ...
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0answers
55 views

How to fix Maps from unexpectedly stopping when running in background?

This is a Samsung Galaxy S8+ SM-G955FD with Oreo 8.0.0, today updated. Baseband G955FXXU4CRI1, Samsun Experience version 9.0, Android security patch level 1 November 2018. Since this update, whenever ...
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1answer
2k views

Market App crashes on Samsung Galaxy Ace

i have samsung galaxy ace, yesterday i rooted my phone and installed the link2sd application, everything was fine, today when i tried to install an application using market, the market just crashes ...
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1answer
2k views

Pixel Launcher crashing due to missing STATUS_BAR and MANAGE_ACTIVITY_STACKS permissions

I'm running LineageOS 16 on a OnePlus 3T. Whenever I try to open the Pixel Launcher, it crashes. In adb logcat, I saw the following lines that looked relevant: 05-25 16:13:31.293 16356 16356 W ...
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0answers
21 views

Clean flashed Android crashes SIGSEGV, libc, art

I am a sad owner of Vernee Mix 2. It runs Android 7.0 with Helio P25 CPU. Generally, the phone is not that bad but the software is. It keeps freezing and restarting. I have not made any changes in ...
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0answers
17 views

Whole phone unfortunately stopped

I factory reset my phone and after the reset completes a too many errors topup saying YouTube,playservices,Google app,user wizard,etc has unfortunately stopped even the launcher is not working nothing ...
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0answers
39 views

Samsung S7 Exynos (G930F) apps crashing and phone rebooting randomly

My phone started acting up, with apps crashing and and the phone doing reboots and soft reboots. I have tried clean flashing different ROMs, but the phone keeps freezing up rebooting, and apps ...
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0answers
58 views

Black screen with only the Wi-Fi and Battery Status visible - RCA Mercury 7L / RCT6773W22BM

Make and Model: RCA Mercury 7L - RCT6773W22BM Android Version: Unknown, but research shows it was made in 2017. Exact Issue: Tablet will power on. However, when it reaches the home screen all you ...
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4answers
19k views

How to get why an app crashed?

I regularly obtain the infamously unhelpful "unfortunately crappyApp has stopped working". How to figure out what actually went wrong? I guess there's a stack trace somewhere, though ideally I'd like ...
7
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0answers
1k views

How to get to know via command-line/adb where boot process hangs?

Question: (How) is it possible to get to know via adb where exactly a booting-up android device is hanging? My problem/ background information: I recently did changes on the automatic display ...
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0answers
137 views

Sharing crashes in all apps

The sharing function in all apps crash on my phone. No matter what app I use, as long as I click on the share button, the app crashes and restarts before showing the list of apps I can share with. My ...
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1answer
689 views

Dialer, Contacts and Messenger apps closing automatically in Oneplus X

Since a week, the Dialer, Contacts and Messenger apps have been crashing frequently whenever I try to open them. But after few hours after crashing somehow they start working normally. I have tried ...
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0answers
103 views

Boot loop, random crashes, flashing won't help [Galaxy S4 VE GT-I9515]

I'm in dire straits. I have been using an unofficial LineageOS port for almost 2 years. I was going to give the phone away to my buddy as a Christmas gift, he only has an S3 mini with a shattered ...
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3answers
105 views

Keeps crashing, why?

I love my android phone, but it has started to crash and go right back to my home screen when I play 1 or 2 of my games on my phone. What is causing this? Almost ready to get a dreaded iPhone.
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2answers
78 views

Game Crashes During Play

After playing Family Guy for several years, it suddenly began to crash while playing. The app is saved to my SD card and there appears to be plenty of space left on the card as well as on the device. ...
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2answers
7k views

Unfortunately, Mail has stopped

I have an HTC One M8 and am using the stock launcher and am not rooted. I keep getting the error Unfortunately, Mail has stopped. when I try opening the stock HTC mail app. I have gone into the App ...
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3answers
9k views

Google photos keeps crashing

My google photos app keeps crashing whenever I open it. Sometimes it crashes in the background. I tried some fixes like clearing data, reinstalling, deleting big video files, maintaining nearly 4GB ...
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2answers
11k views

How to SUPPRESS “Unfortunately [app] has stopped” messages?

I'm not trying to fix this error for any particular app. I'm just trying to fully suppress it globally because it's completely useless and very distracting to me whenever it occurs. How can I make my ...
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1answer
1k views

After moving gatekeeper.pattern.key to unlock, Settings>Security keeps crashing

Context: I forgot my unlock pattern, so I used TWRP and ADB to move gatekeeper.password.key and gatekeeper.pattern.key to /sdcard, so now I am able to use my phone again :-) Problem: I want to set a ...
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1answer
698 views

Contacts keep crashing. What are my options?

Using unrooted vanilla Android 8.1. The default Contacts app always crashes on start. I have made sure to update to the latest version: 2.8.4.201036949 I have rebooted the device and installed all ...
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1answer
737 views

What happens to Crash Reports sent to Google?

Many Android applications have bugs. These include app crashing, screen flickers or failing to start altogether. The app crashes present the well-known Unfortunately, **AppName** has stopped screen. ...
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1answer
96 views

After HR I get this error: com.google.process.gapps was interrupted

Lately I have had some problems with my Asus Zenpad 7, a strange message: "Unfortunatly com.google.process.gapps was interrupted" which doesn't stop appearing, my use of the tablet is now limited ...
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0answers
84 views

How can Android run a disabled application?

I have just run into a situation described in this blog: Can any one explain this to me? How can Android run a disabled application? What good do we have from marking applications as disabled, if ...
62
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5answers
207k views

My device is getting slow, apps start misbehaving/crashing. What can I do?

Everything was working fine for a long time. But suddenly the device is getting slower than usual (e.g. apps react slowly when starting an action -- like the RSS reader takes "ages" to open an article)...
4
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1answer
518 views

Why does this text cause android devices to 'hang'?

I received this innocent looking forward from my brother on Whatsapp claiming that it could 'hang' my phone. And sure enough... touching it would make my android samsung j2 running android 6 freeze ...
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0answers
65 views

Twitter keeps crashing repeatedly (Safe Mode to blame?)

Yesterday I accidentally turned my Nexus 5 on in Safe Mode by holding the volume key down while booting. I turned it off, and when I turned it on again, I found my Twitter app was crashing repeatedly, ...
2
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1answer
108 views

Adding a new account to my Samsung phone

I wanted to change account on my phone so I removed it from Accounts (it was the only google account on my device). Now when I try to add a new account the Settings application is closes itself (...