Questions tagged [crashes]

Use this tag if you have an issue related with an application or part of the operating system, that ceases to function properly leading to a freeze or a "force close" message.

133 questions with no upvoted or accepted answers
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7
votes
0answers
1k views

How to get to know via command-line/adb where boot process hangs?

Question: (How) is it possible to get to know via adb where exactly a booting-up android device is hanging? My problem/ background information: I recently did changes on the automatic display ...
4
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0answers
1k views

TeamViewer QuickSupport on Jelly Bean

Currently the TeamViewer QuickSupport v7.0.640 doesn't run on Samsung Galaxy Note 2 (N7100). This is not a hardware problem but a problem with various devices running on Android 4.1.1 The problem ...
3
votes
1answer
131 views

is it possible for an app to crash the phone at the logo screen stage?

My wife has a Samsung Galaxy A5 running the carrier-supplied Marshmallow. Carrier is Tesco Ireland which I think is reselling the O2 network. Anyway the phone is completely standard in that respect, ...
3
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2answers
5k views

How can I tell if my International Galaxy S3 is suffering from Sudden Death Syndrome? If it is, how can I fix it?

I have a 16GB International Samsung Galaxy S3 (XEF) running the latest firmware, 4.1.2 (yes, the Premium Suite update, I was thinking that this would've fixed it but it seems not) with baseband XXELKB....
3
votes
0answers
920 views

My phone crashes while charging

My phone sometimes shuts down without a reason or warning. It often happens while it's charging. I'm not positive charging is an absolute requirement for this to happen, but I only remember it ...
2
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0answers
93 views

Need help understanding logs to find the cause of random reboots on android device

Can someone help me read these logs? This is the only error that I have seen pop up repeatedly in multiple logcats. Logs: 05-20 19:14:50.604 12571 12571 E lhd : <McuCrash HwException="...
2
votes
0answers
433 views

Sharing crashes in all apps

The sharing function in all apps crash on my phone. No matter what app I use, as long as I click on the share button, the app crashes and restarts before showing the list of apps I can share with. My ...
2
votes
1answer
8k views

How to fix crashes on “Checking info” screen when trying to add a Google account?

I had to remove my Google account to sign out of Gmail, but when I try to log back in I see this screen and then it crashes: Without this, my Keep, Gmail and even Play Store isn't working and I'm ...
2
votes
1answer
108 views

Adding a new account to my Samsung phone

I wanted to change account on my phone so I removed it from Accounts (it was the only google account on my device). Now when I try to add a new account the Settings application is closes itself (...
2
votes
3answers
12k views

Gboard settings keeps crashing

I am running Resurrection Remix, Nougat 7.1.1 on a Nexus 6p. I have Gboard "6.0.79.144029707-arm64-v8a" installed. I can open settings, but when I choose one of the settings categories, I get the ...
2
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0answers
129 views

Enable asking to send crash report once answered with No

One of my app users had a crash when starting the app. The first time when he was asked "Send Crash Report?", he answered No. Now it's almost impossible to get to information about the bug, because ...
2
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0answers
504 views

All processes crashing suddenly

So, for the 5th time, my Moto G2 (2014) started crashing all android core processes: acore, gapps, etc; over and over again, you press the "OK" button, it crashes again immediately. Resetting the ...
2
votes
1answer
294 views

Cyanogenmod LG G3 crashes and does not boot

I have recently rooted my LG G3 D855 and installed the latest stable Cyanogenmod release (Android 5.1.1 Cyanogenmod 12.1-20151117-SNAPSHOT-YOG7DAO1K8-d855). Every few days it happens that the system ...
2
votes
0answers
101 views

Phone unable to recover after app crashes

I am using a rooted S4 device for app development purpose. I have joined a new team and working on their Android app. I see a weird issue on my phone, that if my app crashes, after the ANR, the screen ...
2
votes
0answers
3k views

Unfortunately, Software Update has stopped

I have Android 4.1.2 installed on my phone, which is not rooted. It's stock Android (I'm not sure if 100.00% stock though). This is the first Software Update notification that I have ever received. ...
2
votes
0answers
102 views

Why does selecting the second use on the lock screen crashes OS?

Running 4.2 on a new Nexus 7 with two users setup with individual google profiles. Both have basic setups (a few apps, sign in patterns, no widgets running). Both profiles having been running fine ...
2
votes
0answers
823 views

Jellybean 4.2 update fails in middle of download for nexus 7

I have received the jellybean 4.2 update request 2 times. Both times I have pressed the update button and both times it has failed in the middle of the process. No error messages. After a few ...
1
vote
0answers
383 views

LG G5 Apps/services keep crashing . . . Hardware Issue?

for the past few weeks my LG G5 has been unexpectedly restarting, apps have been crashing, and I've been getting messages like "Unfortunately Bluetooth has stopped" but for pretty much every app/...
1
vote
1answer
124 views

Getting “ssid bytes size out of range” error on Android 10 if WiFi is enabled

I have OnePlus 7 Pro that got updated to Android 10. Since then, the phone randomly reboots. It seems it's related to WiFi since the random reboots almost never happen when WiFi is turned off (...
1
vote
0answers
1k views

Uber Driver is crashing (not even start) on Android 8.1

I bought a new phone because my older was so old that Uber Driver was too slow, couldn't even use a different map service (like Google Maps or Waze). Bought a Redmi 6 (International Version), with ...
1
vote
0answers
163 views

Boot loop, random crashes, flashing won't help [Galaxy S4 VE GT-I9515]

I'm in dire straits. I have been using an unofficial LineageOS port for almost 2 years. I was going to give the phone away to my buddy as a Christmas gift, he only has an S3 mini with a shattered ...
1
vote
0answers
90 views

How can Android run a disabled application?

I have just run into a situation described in this blog: Can any one explain this to me? How can Android run a disabled application? What good do we have from marking applications as disabled, if ...
1
vote
0answers
209 views

Why do certain apps crashes when I open the keyboard?

Since months ago I have had a problem with my device: Hardware: MT6582 Model: OWN s4025 (Chinese Alcatel Pop C9) Jelly Bean 4.2.2 With some apps like "Google Maps" or "Dcoder", when I open the ...
1
vote
1answer
67 views

ALL Android Apps Randomly Crashing?

Recently my Galaxy Grand Prime has been acting weird. All of the apps, including settings, facebook, and youtube have been randmly crashing. I haven't done anything to it like rooting or factory ...
1
vote
1answer
355 views

All android processes crash when booting device

Today I turned on my tablet (a Samsung Galaxy Tab A6). I was expecting to see the usual home screen, but as soon as the operating system loaded, I got a lot of process crash errors. Please note that I'...
1
vote
0answers
39 views

Note4 freezes and crashes except when running aLogrec

My Note4 started locking up and crashing after the last OS update a week or so ago (to 6.0.1). I ended up having to do a factory reset twice. The first time I tried to restore from Google's backup and ...
1
vote
0answers
197 views

Reboot encrypted phone without having to enter password and PIN after crash

Last week my phone crashed when using Amaze File Manager. This Xperia Z1 Compact phone with Android 5.1 is encrypted. It rebooted automatically. I see the encryption lock and expect a password request....
1
vote
2answers
3k views

play store crashing when trying to download apps from it

i have Haier w627 mobile (rooted), my play store is not working. Sometime it opens, sometimes it don't , and even if it opens , i can't download apps from it. Whenever i try downloading app or game,...
1
vote
1answer
285 views

My apps keep crashing

I have an LG Spirit. Sometimes my apps keep crashing for no apparent reason. This all started when I first downloaded Fire Emblem Heroes from the Google Play Store. Now some apps that used to run ...
1
vote
1answer
102 views

Galaxy S6 Edge clock issue

I just bought S6 edge and it seems there is a problem with clock. When I go to clock app to set the alarm it is just blank and I can't set anything. Thankfully I can set the alarm I need using the ...
1
vote
0answers
24 views

Why does the browser in skd emulated phones whenever i try to download anything from the browser?

I've got android sdk emulator setup on my laptop and have been trying to use it to run existing mobile apps but I'm having some quite serious stability problems. The browser in the emulation crashes ...
1
vote
1answer
92 views

Getting Data out of Android phone suffering from Google Apps stopped working endless loop

One of our Moto E2 LTE is constantly displaying a "Google app has stopped error" message on power-up, rendering it useless. This occurred after the phone ran out of battery, but this could be a ...
1
vote
0answers
480 views

Google Photos - Cannot turn on backup

I have a Yu Yureka mobile with stock CM12.1. It came preinstalled with Google Photos and I updated it to its latest version. It was working fine until one day I tried to free up space by deleting ...
1
vote
0answers
461 views

Is it possible to detect via adb if a certain app crashed (and restarted)?

In my tablet Google Play Services crash every often. They do restart automatically. I'd like to know if it's possible to programmatically discover via ADB whether a restart happened or not. I tried ...
1
vote
3answers
12k views

trouble with update android lenovo A2010-a

Today I updated my Android Lenovo A2010-a to latest version (Android 5.1): I just click on message like that "Your have new update. Update have downloaded and can be installed". Than was opened new ...
1
vote
0answers
455 views

Nexus 4 Crash after Google logo, now red flashing light

I got a really confusing problem at hand with my Nexus 4 right now. When I woke up in the morning, I looked at my phones screen. Everything was looking fine (and I had about three quarters of my ...
1
vote
0answers
54 views

After what types of failures is it advisable to reboot an Android device?

With some desktop operating systems, I often recommend that users reboot their systems after a crash. The logic is that memory could now be corrupted, and the system could be trending towards ...
1
vote
0answers
107 views

Android reboots permanent after i activated OBB Move in Link2SD, data is aviable

I activated OBB Move in the Link2SD app (I don't know exactly what it does, but I already asked the developer, he hasn't answered yet) and then I had to reboot. After I rebooted the system worked ...
1
vote
1answer
927 views

debugging frequent crashes/reboot with nexus 6p

Like many of you I eagerly awaited the release of the nexus 6p.. unfortunately it has been crashing a lot lately (a problem many seem to have). The first thing I tried was running a factory reset, ...
1
vote
0answers
259 views

Keyboard settings crashes at post-reset setup, can't access phone

I rooted my device and everything went fine (Kingo Root automatic app). Some time after making my first steps into the rooted device, I tried a "Reboot menu" widget, a window with options popped out ...
1
vote
0answers
98 views

Problems with Nexus 5 - everything stops working, even after fresh reinstall

I had a problematic Nexus 5 - it constantly complains that [some app] has stopped (usually Google Play Services, but sometimes gapps or hangouts). It's usually Google Apps that crash. I downgraded to ...
1
vote
0answers
376 views

Stock LG-D500 Bootloop. Factory Reset only temporarily fixes

I checked a few of the other links/threads. Mostly it seems like people changed something (ROM, or went in a did something to permissions) whereas my phone has no changes made by me. There are/were ...
1
vote
0answers
150 views

Unexpected crash / phone randomly turning off

i have a samsung s5 with lollipop installed. The phone seems to randomly turn off. The phone enters a boot loop until i plug the charger in. It has happened several times, but i don't know how to ...
1
vote
0answers
140 views

Copying DCIM/Camera images causes hang/reboot

In 5.1.1 lollipop, I'm trying to transfer to a Windows 7 PC via USB some 19GB of images/videos using either Windows copy or Picasa Import. Whether or not I use MTP (Media device) or PTP (Camera) on ...
1
vote
1answer
4k views

Every app in GAPPS works fine except Google Play Store and Google Play Services. How to fix them?

I've done the factory reset, yet I see the popups "Unfortunately Google Play Services has stopped". I've tried reinstalling the GAPPS but a weird situation came up. I can sign in but the pop up ...
1
vote
0answers
724 views

System UI Crash on Boot

I was playing with the developer options on my Droid Turbo, and I think I accidentally hit Force RTL Layout, which crashed System UI. I tried rebooting and now it also says "Unfortunately, System UI ...
1
vote
0answers
387 views

Gmail, Inbox, Messaging, Messenger work until try to open conversation — crash

Phone: stock 5.0.2 Moto E 2015 Randomly one day about 2 weeks ago I started getting popup notifications like: Unfortunately, Keep has stopped. Same for Pocket, and Google Play Newsstand. Like, ...
1
vote
0answers
2k views

Any way to disable the app crash dialog?

At least two times that I can remember, my phone has got stuck in a crash loop. That is, an app crashes, the OS starts it again in the background, then it crashes again. This repeats ad nauseam. This ...
1
vote
0answers
376 views

Samsung Galaxy S4 crashing randomly with Xposed Framework installed

I am on a rooted Galaxy S4. Software version 4.4.2. I have the xposed framework 2.6.1 installed. I am getting random crashes every few minutes-hours with it installed, with, or without modules. I dont ...
1
vote
0answers
125 views

phone crashing constantly

can you help me discover what is causing my phone to crash? I've been having this problem for a while now but it seems to be getting worse. it happens at random and is almost like a RAM seizure. the ...