Questions tagged [data-recovery]

Questions asking how to recover lost or inaccessible data.

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15 views

Android created Group Chat MMS photos deleted/gone

I have always been an Android user and this problem has always occurred. When I make a simple text group chat with others the MMS photos I receive always tend to delete, this is very hindering for me. ...
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9 views

TWRP /data restore leads to broken lock screen [duplicate]

Recently my TWRP/LineageOS enabled phone crashed and entered into a boot loop. Fortunately I could boot into TWRP and create a backup. However restoring the backup on an identical phone proofs to be ...
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1answer
31 views

Phone still stuck in a bootloop after flashing official firmware with Odin!

I successfully flashed a stock ROM on my Galaxy Note 4 using Odin 3.13.1 but, unfortunatelly, the bootloop is not gone. Device info: SM-N910C unrooted Android 6.0.1 Marshmallow Bootloop sequence: ...
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21 views

Broken Phone Power Button and ADB not detecting device. NEED HELP!

So the power button on my phone (Asus Zenfone 3 laser) no longer works and the phone is powered off. I have charged it up and gotten it to the android recovery menu by holding down power and ...
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21 views

Samsung Note 4 + Bootloop + Odin + HOME_CSC_ Questions

(TL;DR, skip directly to 4. Questions) I have a problem which I though would require a qualified input. I will try to explain briefly: what the current situation is, what the desired situation is, ...
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79 views

Recover overwritten WhatsApp backup chats and stickers in Android

My phone was lagging while using WhatsApp. So I decided to clear data from settings without knowing that it will also delete my chat backup. After that I reused WhatsApp, it did not show an option ...
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1answer
100 views

Which file has the saved contact data in android? How to get this file in an unrooted phone?

My android phone's screen is damaged and only shows a white pixelated background and does not recognise any touch input (although it does recognise when I swipe on the initial lock screen after I ...
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1answer
36 views

Recover deleted video in Google Photos app

In Google Photos I deleted permanently a video (before it was backed-up). Is there any way that I can recover it? It's very important to me.
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18 views

Emmc reader connecting to pc

I'm trying to recover my data from my old android smartphone. So I chipped off the emmc chip and insert the emmc chip to emmc reader. After that, I connected the emmc reader via usb-sd reader to Pc, ...
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49 views

How do I get hidden downloaded files of an application?

I have an audiobook application, I have downloaded audiobooks which are only accessible inside application, and last time I checked I was able to find audio files of books in my phone's music folder, ...
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28 views

How to fix this hard brick (possibly caused by force encrypt on boot?)

A few days ago, I tried installing a MIUI 11 ROM for my K20, but forgot to flash a zip that disables force encryption so now I have a brick on my hands. I've tried fastboot format/erase userdata, ...
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1answer
53 views

Encrypted SD card data recovery with broken display (S9+)

my phone (Galaxy S9+) was recently stolen, and thankfully I got it back, but it was completely destroyed when I got it back. I'm not sure what they did to it (looks like they took a hammer to it), all ...
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22 views

Recover photos from S6 Edge+ stuck in boot loop

I have a Galaxy S6 Edge+, Android 7.0 that did something weird. I restarted it and now it's stuck in a boot loop. I don't care if it gets wiped, but I want to get the pictures off it first. It gets ...
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34 views

LOST.DIR and lost files on sd hc card - how to recover

I had a micro sd HC card of 4gb 100% filled, no free space whatsoever, with audio files, wav and mp3, because its coming from my TASCAM audio recorder. As I couldn't find the usb cable for the ...
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23 views

How do I get the contents of an HTC .hbk file… without buying an HTC phone?

I broke the USB port of my HTC One phone, so I am unable to charge it any longer. Before the battery was dead, I made all the needed backups, including SMS, which created an .hbk file. I searched for ...
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1answer
66 views

Is it possible to transfer the internal memory/storage chip of an S9?

My Samsung Galaxy S9 is physically damaged and the board is dead. The phone will not turn on or show any signs of life. Plenty of important photos and data are on that phone which I need to retrieve. ...
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46 views

One Plus One broken screen recover data (google auth codes)

I unfortunately broke my screen for the second time on my One Plus One. And it seems that my first repair somehow was not totally good, since when I booted it up with the replacement screen, the ...
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1answer
51 views

Parallel Space game progress file location

I've been using parallel space on my Android device for a while now but it's been having an issue with logging in to the Google Play services and thus backing up my game progress becomes hectic. I'd ...
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29 views

Connect to Android phone stuck in boot

I would like to access the data from my Android phone stuck in boot. Is it possible to connect using ADB or anything any this stage? Details: I have a Huawei Mate 20 Pro purchased April 2019. I ...
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82 views

How to recover personal data on an Android phone which is in a bootloop?

Is there a way to recover the internal storage (images, video, photos, notes, app data, music, etc) of an Android phone which is currently in a bootloop? Additional info: Wiping the cache partition ...
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1answer
68 views

Data recovery from encrypted phone based on glitches in the encryption?

To make a long story short I needed to root my phone and didn't notice the warning that unlocking the bootloader erased all contents of the memory. I contacted a data recovery company and told them ...
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36 views

Backup/Recover data from broken screen Oppo A5

I had oppo a5 (4GB/32GB), Its working well, But, accidentally its screen broke. Mobile is working fine but screen is totally blank, touch is also not working. A lot of my personal and important data ...
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1answer
87 views

How to copy / modify data from a soft-bootlooping Samsung Galaxy S2 (GT-I9100)

The Samsung Galaxy S2 (GT-I9100) I have at hand was turned off after getting hot during standby. When trying to start it again, it was in a bootloop: Like usual, it first shows "Samsung Galaxy S2 GT-...
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23 views

Recovery approach for lost partition and encrypted F2FS

The Problem and Mystery My ZTE Axon 7 [Android 7] inexplicably wiped its emulated storage area /storage/emulated/0 while retaining all installed applications, albeit with settings wiped clean. There ...
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11 views

Recover personal data after doing a format data when rooting phone [duplicate]

I wanted to recover deleted pics and videos on my galaxy j5 prime (android 8), So, I used diskdigger and I saw the files but to have a complete restore the app need to have the phone rooted So I tried ...
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1answer
76 views

Does Android 8 has journaling enabled in its ext4 files sytem?

Android 8 uses stackable file sytem called sdcardfs, which emulates FAT32 on ext4 on the data partition. Does sdcardfs recognize the ext4 file system and journaling? In other words, files written ...
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1answer
118 views

Twrp recovery for mtk6763 (a/b) infinix note 5

Please i need help so much. My device dont have developers, and we don't have any custom recovery for this device, i don't have any idea to port twrp since recovery included in boot.img, also i don't ...
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42 views

my phone stuck in recovery mode after uncompleted recovery process Samsung S6

my phone screen was broken one week ago, and I tried to recover my photos with Dr fone. But the matter is that while I was recovering my data the dr fone software did not responded, and shutdown on my ...
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45 views

GT-I9060 Phone Stuck at Battery Charging Animation

I have a Samsung phone model GT-i9060 with Android 4.4 and suddenly one day phone suddenly switched off and refused to start. On powering on it would get stuck to this battery animation screen: On ...
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210 views

Backup data from android device (Xiaomi mi A2)

I need to backup data from my android phone. OS is broken (unknown reason). see attached sreenshot https://i.stack.imgur.com/znSXR.jpg I can't enter bootloader - device stucks. That's the only options ...
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92 views

Can I recover files after factory reset if I root after resetting?

Device: ASUS Zenfone 2 ZE551ml OS: Android 5.0 Notes: Not rooted, USB debugging not enabled, no custom recovery My phone's storage got too full after recording too many videos and I backed them up ...
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1answer
59 views

Recover media from Android backup files

first time I ask a question here so I'll try to explain myself at my best. English is not my native language, so please bear with me. In 2017 I had an Asus Zenfone 2 that got bricked plus it doesn't ...
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30 views

How to recover lost mobile Data

I lost my phone and unfortunately the google drive auto back up was not ON in the device (Android ASUS) However i am able to retrieve my contacts but looking out retrieve my photos which are in my ...
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2answers
109 views

Where does WhatsApp store Images/Videos when Media Visibility is disabled?

WhatsApp has a Media Visibility feature which if disabled, hides the media files from phone gallery. It is claimed that "apparently" it reduces file storage. But WhatsApp still has to store media in ...
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2answers
89 views

Is it possible to recover apps removed from Google Play?

I recently discovered that on my new phone (the old one died suddenly because of eMMC failure) some apps are no longer on Google Play. They are not incompatible with device; they are not listed at all....
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41 views

Can locally downloaded emails be recovered from Gmail app? Specifically, can this be done while offline or after a Gmail account is deleted?

I read Can downloaded Android emails be backed up? and that seems to be the closest thing I can find to what I'm looking for, but it's an older post. I have a Samsung Galaxy Note 9 with Android 8.1....
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73 views

Not Rooted Huawei Device, Android 4.4.4, Locked Out. USB debugging not enabled One is huawei. h60 -L01 Second is CHM-U01

Thanks for your time. I have a huawei phone which isn't rooted and USB debugging isn't enabled. Furthermore, I am locked out. Please suggest any remedy. I have searched out the whole internet but ...
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58 views

Media recovery and rooting my phone

I have an LG G6 (LG-H870) with android oreo 8.0.0, kernel version 3.18.71 I want to root in mainly to recover a couple videos I've deleted. If there is a way to recover the videos without root that ...
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45 views

Recovering Files from Broken Screen Nexus 5x

I have a Nexus 5x that has an unresponsive and broken display (screen displays colored lines and doesn't respond to any touches) that I am trying to get files off of. I can't seem to get my computer ...
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1answer
476 views

How to make a complete factory reset, without anyone being able to retrieve my data?

I will have a few Android phones that I will have to let go. I would like to make a proper clean wipe of the data, without no one being able to retrieve them, and do a factory reset. I have read ...
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33 views

Copy files from Nexus 5 Hammerhead via Recoverymode to a PC (Win 7)

i wanted to reuse my old Nexus 5 Hammerhead, but i forgot my android PIN. So i thought, just to reinstall a new Lineage OS. But i want to save my data before hand. I can see the data when i boot into ...
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21 views

Video not fully working because of insufficient storage space

I was filming a video on my Xiomi A1 phone for about 6 minutes. I did not notice any warning of storage data usage running out until I finished filming, but afterwards I saw that it showed the warning....
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45 views

my phone is not working. How can I get my contacts?

My phone is not working. How can I get my contacts from it? I have tried everything to get them. Drying the phone in rice. But the phone still will not work. I need my contacts.
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2answers
50 views

Recover manually deleted call history

I was looking for an outdated third party call backup app which does not update instantaneously at the deletion of logs via the default phone app. Would that be necessary or is there any other way I ...
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54 views

“System ui has stopped working” error on not opening phone

I have an LG K10 mobile phone. I was on Whatsapp and my phone gave an error saying that there is no enough space. Then, it restarted itself and gave "Unfortunately, system ui has stopped working" ...
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1answer
149 views

Nexus 5 stuck on OS loading animation, pressing Volume-/Power only shows fastboot for a second, adb shows nothing

This is the normal LineageOS loading screen, which I had until yesterday: Problem: Since yesterday, only one circle is going from right to left, forever. In other words, it never reaches the 3 ...
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2answers
53 views

How can I prevent unrecoverable photo deletions on Android without a cloud service?

I don't want to set up Google photos to back up to the cloud for privacy reasons. Recently I noticed that with the default Android camera app, and the default Google Photos app, the "Trash" is only ...
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194 views

Decryption Unsuccessful, doesn't prompt for PIN

My pme's encryption has been flaky recently: it would ask for the pin a couple of times and reboot before finally loading the OS. And I wasn't able to mount /data in TWRP ("decryption failed"). Today ...
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60 views

Wallpaper appears on the screen, but can't find it on the phone

Okay, so my phone had to be completely erased a few months back (don't ask - the story is too long) because of a wrong pattern and pin code being input for way too many times. Long story short, I've ...
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1answer
38 views

I rooted my phone and its memory got deleted. Is that normal? Any way to recover=

I rooted my phone, a HTC, and its memory got deleted. This was the fourth telephone I rooted and I can not recall it has happened before so I was a little sloppy when I read the warnings displayed ...