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Questions tagged [diagnostics]

For questions specific to diagnosing a problem, whether hardware of software based.

1
vote
1answer
494 views

Google Apps not responing even after factory reset

I have a very annoying problem with my phone's Google Apps, which I cannot resolve or even diagnose. It affects Google Play, Google Maps, Chrome, Youtube, Google Settings, Account managing, and ...
2
votes
0answers
233 views

Internal Storage Dying? (S.M.A.R.T. equivalent?)

I suspect the Internal Storage on my device is failing. How can I confirm? If this were a computer, I would check the S.M.A.R.T. data for each storage device. I am looking for something similar. ...
0
votes
1answer
20 views

Detect damage to device after dropping it?

I dropped my Pixel. The screen is cracked and doesn't light up. But the phone still works - it rings and vibrates when I get a call. I'm considering replacing the screen myself, but before I buy the ...
14
votes
1answer
4k views

Why would I automatically share usage and diagnostics data?

In my Android settings (Version 6) I have the option to activate "to automatically share usage and diagnostics data". I suppose that this will help certain developpers - and of course Google - by ...
0
votes
0answers
32 views

Smartphone not booting up even after firmware reset, but after sales service says “defect not found”

My Sony Xperia M5 is not booting up. The screen is off, no LEDs are lit, it doesn't react to any buttons. It already happened several times. I wasn't doing anything specific, just was using it ...
5
votes
1answer
276 views

How to diagnose Android phone that is not working properly via vehicle bluetooth?

I connected an Android phone to a vehicle via bluetooth to make/receive calls. Connecting the device via bluetooth was simple. Making calls, however, was a challenge. The vehicle reports that the ...