Questions tagged [factory-reset]

A factory reset results in a full reset of an Android device to the original settings of the currently-installed ROM.

305 questions with no upvoted or accepted answers
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107 views

What to do if I suspect my device is compromised?

I recently bought a Pixel 2 XL "open box" off eBay. The device appears slightly used, and a couple of days after registering with my Google account, I received security notifications of attempted ...
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1answer
5k views

How to wipe data on a bootloader-locked, broken screen, Nexus 6P

I want to sell my Nexus 6P for parts, but I want to wipe it first. The screen of my Nexus 6P broke (internally, the touchscreen MIGHT be fine, idk). The phone is full-disk encrypted with a PIN and the ...
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1answer
728 views

Locked out of Android Vortex MID *permission denied with ADB

Here's the back story: I bought an used Android tablet. The guy said the power connector was broken so the tablet wont be charged. I took it apart and figured out the battery was dead. I have an ...
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223 views

hard factory reset when partitions are messed up

I have a Google Nexus 7 (2012) which for no apparent reason entered an endless reboot loop. Trying to fix it with a fresh install of the OS via TWRP, I unintentionally messed up the partition table. ...
3
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812 views

Trying to restore SMS messages after a factory reset

Before I did a factory reset on my LG G3 I copied everything in the internal memory to my PC (drag and drop over USB) just in case I needed any of it later. What I stupidly forgot to do was make a ...
3
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1answer
180 views

Mystery application called “Add Contacts”

After a factory reset there is no application present on the phone that is called Add Contacts. On such a clean unit I used Google Play Store to install Skype. I think Google Play Store requires some ...
2
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0answers
109 views

Phone can not reset and cannot boot to recovery mode

Actually I don't know what I did or did not do. I'm running a stock jellybean ROM. It is rooted. I've tried to soft reset the device but when I hit the "delete everything" in factory reset, the phone ...
2
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0answers
220 views

Some apps (SD card ones?) not restored after factory reset of S5. What have I lost? Help!

After a factory reset of my Galaxy S5(same accounts and sim etc), some apps did not restore. I suspect it was the large ones I had moved to the SD card a while back for space reasons (I took my SD ...
2
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1answer
298 views

How to restore my phone, after replacing my systemui with a modded one?

I recently saw a thread about a modded systemui on XDA here and downloaded it. I replaced my present systemui with this one and rebooted my phone. I think that at first the replaced systemui didn't ...
2
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1answer
2k views

Google backup issues after factory reset: required to enter the Google account last synced

I recently purchased a RCA Voyager tablet from someone off of Craigslist. I'm trying to set it up as they factory reset it but it says I have to enter the Google account last synced to the device. I ...
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3k views

Unfortunately settings has stopped working, can't get past Welcome setup

In advance, I would like to say sorry for my bad English, and that this is my first time posting here so I'm not sure if I am doing this correctly. If I am, it would be nice for me to know. I have a ...
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341 views

Cannot get rid of CM10 / cannot reset the device (Samsung Galaxy Tab 2, GT-P5110)

Samsung Galaxy Tab 2, GT-P5110 Android version: 4.2.2. Hi there, I have a rooted device running on CyanogenMod 10.1.3-p5110, with a custom recovery CWM 6.0.2.7 After 3 years (or so) of smooth ...
2
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0answers
128 views

What “password” am I being prompted for before a wipe?

I have a Samsung Galaxy S7 with Verizon. I've also had my phone wiped 4 times because of our corporate policy requiring a device wipe after 4 or 5 attempts and, when hiking with my phone in my pocket, ...
2
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1answer
3k views

Nexus 5 failed recovery due to /data partition

I got a nexus 5 off of eBay, the seller said he had tried to root it and failed so I thought I would have a crack at it. I thought it would be an easy restore but I ran into a few problems: Phone ...
2
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1answer
907 views

Unlocking a broken-screen nexus 6

I have a pretty stock nexus 6. It has whole-disk encryption turned on, AFAIK (I didn't change any settings from when I first got it, and requires the PIN to boot up). I dropped it yesterday, during ...
2
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0answers
936 views

Can't get back into android phone after factory reset

I returned my phone to factory reset after I had certain issues witht he device. The factory reset was successful, however I am now prompted to the configuration menu of the phone, as expected. The ...
2
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1answer
2k views

How to speed up phone without Factory Reset?

My phone has been acting a little slow lately. Mostly it is okay but one app it particularly slow. In Storage menu it says I have total space of 24.12Gb 649Mb available 6.63Gb for apps 1.65Gb of ...
2
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0answers
711 views

Prevent factory reset after 10 wrong password attempts on LG G3

My LG G3 does a factory reset every time you get the password wrong 10 times. It has happened twice and I have lost everything that wasn't backed up along with at least half an hour to redo everything....
2
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0answers
3k views

Problem with resetting Simply Tabletz tablet, no reset or volume buttons

I have a tablet that was marketed by simply tablets, I have had it for about a year and it has worked great, until two days ago, then all of a sudden I get the start screen that says simply tablets ...
2
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0answers
7k views

Strange Issue(Auto Touch) with Touch on HTC Desire X. Has anyone experienced this?

I have got a HTC Desire X about 3 months ago. I've quite enjoyed the features it comes with. For the past week or so, I have been facing with this strange issue. The touch screen acts as if it is ...
2
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0answers
2k views

Allwinner tablets factory resetting for no reason

I'm selling a lot of low cost A10 Allwinner tablets (Android 4.0.4). Some of my customers say that their tablet has been factory resetting (like anyone can do using the volume up/power buttons trick). ...
2
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1answer
2k views

Dban on android

I am unable to use my phone it will not hold charge and dies quickly. I will be receiving a new phone tomorrow however I want to wipe my phone for my personal benefit. I have two questions; first will ...
2
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0answers
1k views

Can't Factory Reset My Device

I have a Chinese MID9000 tablet, and when I tried to install an app it took forever. I checked why and the device said that internal storage had 00.00 bytes when I hadn't even installed anything yet. ...
2
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2answers
552 views

Reformat / reset an unrooted phone and wipe /system

I'd like to reformat / reset my verizon Samsung S4 (SCH-I545, baseband **OF1, Android 5.0.1). After doing a number of tests and experimentation, I believe that there is a malicious binary sitting in /...
2
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2answers
254 views

Will a Factory Reset on an unlocked Samsung S2 4G T989 from T-Mobile relock the phone?

I have a Samsung S2 4G T989 from T-Mobile which is unlocked. It is currently using ion Indian carrier. I want to Factory Reset it. Will it be locked again after performing a reset? I don't have any ...
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1answer
35 views

Nokia 7.1 won't boot after Google Security Patch update

My phone (Nokia 7.1, Android 10) downloaded a Google Security Patch update over night and asked me to reboot the system for installing the patch. But after the reboot, it said that the system is ...
1
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1answer
70 views

How can I disable recovery mode?

Is there a way to disable recovery mode so it won't be possible to factory reset your phone? Basically what I am trying to do, is that it should be impossible to factory reset the phone as there is ...
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0answers
33 views

Factory Reset without Factory Reset Protection

I've sold my old phone and perform Factory Reset to secure my data. After this the new user found that it's necessary to unlock phone with previous account. Now, I've this user living nearby so I can ...
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0answers
30 views

Do I need to factory reset?

I have downloaded a bunch of apps on my 3-year-old Lenovo Android tablet. Lately, several of the app icons have been turned into little green android images. Also, the books I've downloaded to Acrobat ...
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0answers
50 views

Factory reset a Panasonic Lumix DMC-CM1 - can't start settings to enable USB debugging

A recent update to the Panasonic Lumix DMC-CM1 seems to have broken something fundamental. System apps will load but the screen will stay blank. e.g. Settings loads up and shows the header with '...
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0answers
102 views

How to wipe and reinstall an encrypted device with 7.1.2 if TWRP won't boot anymore?

I installed an unofficial build of Resurrection Remix 7.1.2 on Meizu Pro 5 (M86) with TWRP 3.0.2. Out of curiosity I then enabled encryption with the thought that even if I don't like it and cannot ...
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0answers
169 views

Settings keep resetting after restart Oppo ColorOS

I have an Oppo R17 (Model CPH1879) running ColorOS V5.2.1 based on Android 8.1.0. The problem is that every time I restart my device or if its battery runs out, some of my settings are reset to ...
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0answers
157 views

Can I recover files after factory reset if I root after resetting?

Device: ASUS Zenfone 2 ZE551ml OS: Android 5.0 Notes: Not rooted, USB debugging not enabled, no custom recovery My phone's storage got too full after recording too many videos and I backed them up ...
1
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0answers
78 views

Unrooting phone

I bought a new phone from someone the other day and I would like to use it. The only problem is when I was going through it I noticed that they at some point rooted their phone and put some of there ...
1
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1answer
254 views

Factory reset my RCA Viking Neptune 10 tablet

Trying to factory reset my RCA Viking Neptune 10 tablet it has no volume button, no home button, only a power on button and detachable keyboard. Any suggestions are truly appreciated!
1
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1answer
59 views

Data deleted after encryption - recoverable?

My device (Android 8.0) is encrypted with the default encryption (no startup password). As far as a I know, when I have data on my phone and factory-reset the phone, the data is unrecoverable, since a ...
1
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1answer
3k views

Yet another how to bypass “verify your account this device was reset”

On my phone (Alcatel mt6737m aka Optus X Spirit, android 6.0) I had screen lock set up, and also had "require PIN on startup" (when it asks for pin on every reboot, even before showing unlock screen). ...
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0answers
260 views

OEM Unlocking Greyed out after Android 8.1 Update. (Lenovo Tab4 10)

I purchased a Lenovo Tab 4 10, I enabled OEM Unlocking, Unlocked the Bootloader to root my tablet, and when I booted back into the Android OS it had an update, so I updated it, rebooted, re-enabled ...
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0answers
116 views

Factory reset did not remove malware problem on my ZTE zmax blade. What do I do at this point?

Surveillanceware or a worm of some sort has highjacked my Android and Facebook and email accounts. I'm unable to scan with my premium plus lookout account because the virus has disabled lookout and ...
1
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0answers
95 views

My Samsung S7 keeps getting popups saying that “Google Play Services has stopped” and restarting itself

My Samsung S7 keeps getting popups saying that Google Play Services or Knox Enrollment keeps stopping while I'm setting up my phone. It was constantly restarting beforehand, so I factory reset it, but ...
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0answers
183 views

How to protect a system app's data from factory reset?

Is it possible to protect a system app's data from factory reset? For example: my phone is rooted. I choose to move the Tasker app as a system app. I want all the Profiles, Tasks, Scenes and settings ...
1
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1answer
951 views

Remotely disable Factory Reset Protection (FRP) for a damaged phone

I have a brand new Samsung J6, worked without problems for a few days and suddenly got stuck on the Samsung logo when powering on. Managed to enter the recovery menu and delete the cache partition, ...
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0answers
100 views

Are there ways to do factory re-set on LG phone by connecting to laptop via USB?

Are there ways to do factory re-set on LG phone by connecting to laptop via USB? ================================================== == I did review similar questions on internet, but the links ...
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0answers
87 views

Does factory resetting a Kindle Fire remove parental controls, and if so, how to secure it?

If deregistering or a factory reset removes parental controls, what is to stop my teen from doing this to remove my oh so horrible restrictions?
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0answers
57 views

Saving backup to separate partiion - will wipe data/factory reset delete this partition?

Rooted PIxel 2 XL. Running Titanium for backups. Considering saving (encrypted) back to separate partition. If I am in recovery mode and do Data Wipe/Factory Reset, will this separate, "backup" ...
1
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0answers
9k views

unable to remove previously synced google account

I did a factory reset on my ZTE Grand X view 2 phone and forgot to remove my account before resetting it. Then, it was asking me for previously synced google account in order to unlock the phone. I ...
1
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0answers
7k views

How to Factory Reset Device using Adb Command?

I am trying to do Factory Reset Device without any Recovery as i need to wipe complete data from device. I have tried many Commands but none of them work. Some are as Follows:- adb shell am ...
1
vote
1answer
1k views

HTC one m9 factory reset problem

I need to do a factory reset on my HTC one M9. just for clarification, i have not rooted the phone ever. I'm trying to do a factory reset through the phone setting and once i do the reset it brings me ...
1
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0answers
100 views

Open android app on another phone via bluetooth?

I am trying to get past FRP on an LG M430 (Stylo 3, I am also the owner of it), and the only method that would work seems to require a bluetooth headset to open Google via its mic. Trying to get back ...
1
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1answer
89 views

How can I fix an android tablet which says data wipe error

My tablet seems to have have got stuck when trying to reset it to factory settings after it got stuck in the boot loop. It keeps telling me "error, data wipe failed", then flashes something with ...

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