Questions tagged [factory-reset]

A factory reset results in a full reset of an Android device to the original settings of the currently-installed ROM.

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29
votes
6answers
2.8m views

How to bypass “Verify your account” (Factory Reset Protection)

I won a Samsung Galaxy S6 Edge, signed into it with my Google account, played around with it, wiped it, and sold it. Now the person can't get past setup because it's saying he must login with an ...
23
votes
2answers
30k views

Doing a clean install of Android on a Nexus phone or tablet

Recently I had a problem where my Nexus S phone would not upgrade to Jelly Bean. During the upgrade process I was getting an error message saying one of the files on my current system is corrupted, so ...
22
votes
4answers
66k views

Isn't Factory Reset exactly the same as wiping /data and /cache?

According to this article, /data ... Wiping this partition essentially performs a factory reset on your device, restoring it to the way it was when you first booted it, or the way it was after the ...
21
votes
1answer
6k views

What is hard reset and what is factory reset?

It is mentioned at XDA Developers that one should do Factory reset or hard reset. I'm a bit confused about what is hard reset? Factory reset I suppose is using the option in settings to reset phone ...
20
votes
4answers
27k views

Factory reset to restore performance? What are the disadvantages?

tl;dr: What bad things will happen if I do a factory reset? So I've had this original Droid for about a year and a half. I love this phone, and if only I could get it to be a bit faster and have a ...
16
votes
1answer
268k views

Phone stuck on “Sign in with a google account that was previously synced on this device”

My Motorola Moto G3 was stolen yesterday (a man on a moped grabbed it from my hand). When I got home I changed my google account password and then went to Android Device Manager and requested that the ...
14
votes
3answers
535k views

How to fix “Invalid IMEI ” after Factory reset?

The question is simple "How to fix "Invalid IMEI " after Factory reset?" After factory reset my phone starts showing "Invalid IMEI" on both SIM slots and I can't call or to being called. The phone is ...
13
votes
4answers
34k views

Can I wipe my phone even if I use it for 2-step verification?

I fear that if I reset my phone to factory defaults I'll never be able to access my Google Account again, since I use the Google Authentication app on it to provide the 2nd step of the verification. ...
13
votes
3answers
79k views

Prevent Google Play from reinstalling apps after factory reset

I've got multiple Android devices and have a plethora of apps. I've just done a factory reset on one in order to use it for development purposes only, however there are a couple of apps that I need ...
12
votes
3answers
181k views

How to recover apps from a factory reset?

I have some apps installed on my device and I want to perform a factory reset. Is there a simpler way to re-install my applications after the reset (with the least possible number of user ...
11
votes
4answers
23k views

Google Authenticator and Switching or Resetting your Phone

My phone isn't working so well, so I'd like to factory reset it. However, I use Google Authenticator for a number of different websites. How can I resume using it after I rest my phone? Can I wipe ...
10
votes
4answers
863 views

What's the most complete way to erase all the data from my phone so it cannot be recovered?

I just got my replacement Droid and will be sending my current Droid back to Motorola. I'm sure they are going to refurbish it and resell it. I've backed up everything and I'm going to be keeping my ...
10
votes
4answers
529k views

How can I reset my phone without losing everything?

I have a Samsung Galaxy S I9000, it keeps lagging; freezing and turning on and off by itself. I want to reset it, if I do will I lose all my photos, contacts etc etc..? I can't figure out how to ...
9
votes
4answers
84k views

On system restore, will I lose my software updates?

I have a Samsung Galaxy S3 and have it updated to 4.1.2 from ICS. If I restore my phone to factory settings (either by going to settings or by rooting), will I lose my updates? If so, is there any ...
9
votes
3answers
79k views

Inconsistent UIDS and wiping a data partition

I've inherited my wife's Android phone (GT540) when she got a newer, shining one :-) We think to have factory reset it (via the privacy option), and in fact it has finally stopped to refer to her ...
9
votes
4answers
32k views

How can I disable or password protect my device's 'factory reset' function?

Is there any way to prevent a factory reset, like password protection? I would basically like to protect my phone from resetting if it gets stolen.
9
votes
2answers
15k views

Can a Factory Reset fix Malware Problem?

This recent story appeared on Slashdot regarding various malware apps that had invaded the Android Market. Google quickly removed them (and I was not infected - I don't typically download apps), but I ...
9
votes
2answers
35k views

Will resetting my unlocked phone to factory settings lock it again?

I have an unlocked G1 that is freaking out on me in various ways. If I "restore factory settings" am I going to wind up locking it?
9
votes
1answer
24k views

My Android phone is completely reset, whats the best way to recover the deleted data?

A person at a phone store reset all the contents of my Motorola Moto G Android phone, and I did not give them permission to do so. I had many important pictures and videos, but the even more important ...
8
votes
3answers
10k views

What to do before reformatting phone or setting back to factory state?

Recently it seems as if my phone has bogged down to a point where is is almost unusable (Droid Eris running 2.1). I'm on the verge of reformatting or setting back to a factory state. I was ...
8
votes
6answers
7k views

Galaxy Nexus restarts non-stop before completely booting

I'm aware of the suddenly restarts of the Galaxy Nexus, but in my case it restarts before managing to boot completely and it does that in a non-stop loop. It happened while my phone was on a stand by ...
8
votes
4answers
352 views

Factory reset upon unlocking

For security reasons, I want to be able to specify two lock passwords (or patterns) as follows : One for normal unlocking the device. Another one if entered, the device will factory reset itself (...
7
votes
3answers
8k views

Should I run a factory reset on my phone to speed it up? [duplicate]

Possible Duplicate: Factory reset to restore performance? What are the disadvantages? I have a Motorola Droid 2 Global phone, but it has become somewhat slow. It sometimes takes it a couple ...
7
votes
1answer
10k views

What really happens during a factory reset? Does it securely erase all data?

When you "factory reset" an android phone, are you formatting the phone storage by securely erasing all data and writing over them with zeroes, or are you simply deleting the files by hiding them from ...
7
votes
1answer
5k views

Will factory resetting my device remove the Android upgrade?

I have upgraded my phone to Android 2.1. I need to reset my phone but I don't want to lose the upgrade. Is it possible to do this? How?
7
votes
1answer
65k views

What fastboot erase actually does?

I've seem some suggestions on the internet that we can do a factory reset on the Motorola Moto G (2nd gen) by using the following commands: fastboot erase modemst1 fastboot erase modemst2 fastboot ...
7
votes
1answer
179k views

What does FTM mean on my phone?

I have a Telstra smart-touch Next Gen. I wanted to get rid of my google account so I went to settings-privacy-factory reset. Everything was perfectly fine until I tuned off my phone and when I tried ...
7
votes
2answers
4k views

How can I wipe data with no display ( e.g. magnet )?

I dropped my phone and broke the LCD. Now I can turn the phone on ( I feel the little quick vibrate that happens when you power the phone on ) but I have no display at all. I got a replacement with ...
7
votes
1answer
1k views

How can I save the maps downloaded from Offline Maps in Google Maps for reusing after a factory reset?

How do I save the maps that were downloaded from Offline Maps so that when I factory reset my phone I can simply put the backed up Offline Maps that were downloaded for reusing?
6
votes
4answers
54k views

Can I restore downloaded paid apps after a factory reset?

I need to factory reset my phone. However, I need to know whether I will be able to download the applications I paid for on Google Play once I do the reset, and download them onto my phone at no ...
6
votes
3answers
10k views

Factory reset left root intact?

I rooted my Dream/G1 last night and finally gave up on modding it (not for good mind you, but for the moment) and opted instead to just restore it to factory settings via Settings > SD card & ...
6
votes
3answers
3k views

Strange (unfamilar screen) on my Galaxy Tab?

I have a Galaxy Tab 10.1. It was powered off and charging when my nephew picked it up and turned in on. When he handed it to me on the screen was a graphic of an open box, the android logo with the ...
6
votes
1answer
42k views

How can I bypass the “first setup”?

Is there a way to bypass the first setup screen, that shows up during first boot of a new/stock ROM or after factory reset?
6
votes
2answers
19k views

Will the ''wipe data/factory reset'' in ClockworkMod also remove my backups I have done?

I currently have CyanogenMod 10.1 (Android 4.2.1) on my Galaxy SIII. I used ClockworkMod to flash the ROM. Now, after using the ROM for a while, I want to try some other ROMs, so I made a backup of ...
6
votes
1answer
12k views

How do I do a completely clean installation?

I've tried a few custom roms and now I want to reset my phone (they're all unstable). Wipe data/factory reset from recovery doesn't cut it. It leaves a lot of stuff behind. How do I do a completely ...
6
votes
2answers
2k views

Android Market auto restore apps not working

After some problems I had to restore my phone. Before doing it I had enabled the option of google's security copy. Now I've linked my google account and market does nothing, it doesn't restore apps. ...
6
votes
2answers
47k views

How do I export Telegram contacts to my phone?

I'm new here. My little brother accidentally touched the "reset factory" button in settings, and now I don't have my contacts on my phone! I have 1500 (almost 400 business) contacts with more than ...
5
votes
1answer
450 views

Why does a factory reset keep the operating system updated? [duplicate]

I recently did a factory reset to my phone and to my surprise, the operating system remained to the last updated version (6.0.0) and not the version I had when I bought the phone (5.0.0). Why does ...
5
votes
4answers
52k views

How to factory reset without data loss and undue pain?

I ran into a serious SMS bug, which knowledgeable users seem to be saying means the SMS message database is corrupt (source 1, source 2). This is consistent with my current experience. In my case I ...
5
votes
2answers
12k views

How to backup/restore specific apps for factory reset?

I have a Nexus 7 2013 and now with Android 5.0 I would like to get rid of all the try and error I made with my first tablet through a factory reset. I want to backup and restore most of my apps but ...
5
votes
4answers
51k views

No keyboard after factory reset. Can't install keyboard on phone with bluetooth, google play, sd card, etc

I have a Coolpad Quattro with Gingerbread 2.3. I didn't like the keyboards that came with the phone so I deleted them and got another one from the app store. Because my phone was running slowly, I did ...
5
votes
8answers
37k views

How to restore ColorNote notes after factory reset?

I forgot to backup my notes before factory reset and now apparently I have lost them all. Before doing factory reset though, Back up my data option in Settings >> Backup & Restore was checked but ...
5
votes
2answers
24k views

Is it safe to Factory Reset my tablet to improve performance? Will I lose the uninstallable apps?

I'm going to reset my Android tab because its internal memory is low. Is it safe to erase the system data of my android tablet (not rooted)? If I restore the factory setting of my Android, will the ...
5
votes
4answers
2k views

can't update, can't do a factory reset

I have a Nexus S running Android 2.3.4. For a while now it's been trying to prompt me to install newer versions. Every time I try, it restarts, displays the cute robot error screen and doesn't come ...
5
votes
1answer
192 views

If I do factory reset, set a different primary account, will I lose all the apps I already downloaded?

Assuming I purchased and downloaded a few apps, via the existing primary account from the Android Market: If I do factory reset, then set a different primary gmail account, will I lose all the apps ...
5
votes
1answer
1k views

How to clear/wipe an Android phone before selling it?

I have two phones, the LG GT540 optimus and Samsung GT-i5800, both using Android 2.1, and I intend to sell them in the near future. Before selling (just like before selling a HDD), I want to wipe all ...
5
votes
1answer
2k views

Are apps in SD card available after a factory reset?

If I move some applications to a SD card and perform a factory reset, will they be available when I plug the card back again after the reset, even if the device's primary account changed?
5
votes
2answers
989 views

Cannot connect to Facebook, hosts file seemingly ignored

I have a Motorola Atrix. My country used to block Facebook, so I decided to add its ip to the /etc/hosts file about 3 months ago and it worked in the browser, but the Facebook app did not. Now my ...
5
votes
1answer
2k views

Android boot loop after fresh install

Phone: Nexus 4 with the latest android 5.1.1. Accidentally I broke my screen and turned off my phone. After a month my screen was replaced and then I got stuck in the boot loop at the start. I've ...
4
votes
1answer
22k views

Virus smartphone not going away

This keeps coming up on my phone and I have done factory resets thrice already. My phone is only 3 months old, please help me get rid of this and it seems to infect other phones as well. I think it ...