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Questions tagged [google-family-link]

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Is there a notification that shows how much time is left before Google Family Link will block the app?

Seems like I remember Family Link would warn before blocking at end of time limit. Now it blocks the app without prior warning or notification, which is distressing and often initiates an emotional ...
Jonathan Folsom's user avatar
0 votes
1 answer
1k views

Trouble resetting phone and removing Family Link

Introduction: Resetting an Android phone can be very tricky when Family Link is active, as I discovered when attempting to perform a factory data reset on my son's phone. Despite uninstalling the ...
Borgon's user avatar
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0 answers
278 views

Unlock Samsung pattern lock using Family Link

How do I unlock my son's Samsung Galaxy S20 pattern lock using Family Link? I tried the hard reset option but couldn't get to factory reset. The phone keeps throwing the message to unlock the pattern. ...
Subha Ramaswamy's user avatar
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0 answers
273 views

How can I unlock my child's phone using Family Link?

My daughter has a Samsung S21 and I set family link for it. Is there any way to unlock the screen PIN of the phone using family link without resetting the whole phone? Thanks.
Mubin Icyer's user avatar
0 votes
1 answer
39 views

How to change a child’s Wi-Fi network remotely?

Our Wi-Fi hasn’t worked right since a day or two after the Xfinity guy left, it connects “strong” but has no internet. We have been searching for my kid’s emergency phone for quite some time, and ...
Amy's user avatar
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2 votes
2 answers
2k views

Forgot lock screen PIN on child phone with Family Link, can't figure out how to get into it or reset PIN

My child forgot her lock screen PIN and I use Family Link, but I can't figure out how to get into it or reset the PIN through the app. What are my options?
Christine Burby's user avatar
1 vote
0 answers
55 views

Family payment method for Google Family Link

I'm trying to set up in-app purchases for my child's Android game. We use Google Family Link. Google Play mandates setting up a family purchase method for our family group before allowing the first ...
user avatar
1 vote
2 answers
5k views

How can com.google.android.documentsui be missing in Android 13?

I cannot run my favourite MP3 player on my Redmi 11S and Android 13, because the com.google.android.documentsui is missing. How it is possible? App author claims that is an essential system component ...
trejder's user avatar
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1 vote
1 answer
6k views

Family link setup prevents making phone calls and using Messages app

I got phones for my kids, and I set them up with family link. Because I'd previously had a similar setup and they would continually factory reset the phone to get rid of the family link supervision, I ...
Matt Mills's user avatar
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0 answers
54 views

How can I block a game on my child's phone during the night?

My son is playing chess on the Chess.com app on his Android phone. I do not have issues with the total time he is using the app, but rather the time of day (e.g. just before school or late in the ...
Grzenio's user avatar
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2 votes
0 answers
47 views

Google Family Link - new Apps are set to always allowed

If my Child installs a new App from Google PlayStore, the newly installed app is automatically set to Always allowed. Is there a way to set new installed apps to Blocked or set to none of the options?
Marc Wampfler's user avatar
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227 views

Viewing your child's phone remotely, to supervise at will

I would like to know what the best app would be to supervise what a child is doing on a phone remotely (for instance, from another room, or from another viewing angle). I am aware of TeamViewer, which,...
Joselin Jocklingson's user avatar
1 vote
1 answer
2k views

How to access Google Family Link from within child device?

I want to install an application directly from .apk file on my child's phone. This operation is blocked due to the fact that the device is controlled by a parent. On my child's phone I have an ...
trejder's user avatar
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0 votes
2 answers
259 views

Error disabling Parental Control on my child's Samsung Galaxy S10

I can't disable Parental control or add my own account on my son's Samsung Galaxy S10. The only option available since my son is only 9 is to remove or delete the account. As per updated Google Play ...
Iam's user avatar
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1 vote
1 answer
5k views

How to reset a parent-managed kid's phone?

My daughter has changed her lock screen password. Didn't write it down. And had forgotten it. And so her phone is locked. What I observe is: After restart, she's been asked a code. I can't find ...
lvr123's user avatar
  • 111
2 votes
1 answer
1k views

Regain access to phone with Family Link parental control

My phone Motorola E22i (XT2239) did an update and is asking for my password (not a PIN). The password is requested on the lock screen. It's never looked like this before. I tried my Google account ...
alexandraa's user avatar
2 votes
1 answer
3k views

Is is possible to use an app pass the Downtime in Google Family Link?

EDIT: After contact with the Google Family Link support it was revealed that the below is an effect of misunderstanding. There is no bug at all. Kid has secretly gained access to my phone and has used ...
trejder's user avatar
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1 vote
0 answers
1k views

Can't stop family link supervision on Xiaomi

I followed the stop supervision from this On parent device in Family link the advice is: On your parent device, open Family Link . Select the child who will no longer be supervised. Tap Manage ...
D3NIS4O's user avatar
  • 11
0 votes
0 answers
172 views

Powerwashing Chromebook duplicates the device entry in the Family Link app

I powerwash (factory reset) my Chromebook 4 times, then 4 devices showed up in the Family Link app on Android. It is just 1 physical device, but 4 devices coming up in software. Any ways to resolve ...
kenpeter's user avatar
  • 101
2 votes
1 answer
19k views

How to get into my child's Family Link phone after forgotten password?

I have my daughter's Pixel 1 set up with Family Link. It should be running Android 10 I believe. Recently I changed her screen lock password via my linked Parent Phone. I forgot to tell her and since ...
Cerno's user avatar
  • 123
4 votes
1 answer
2k views

Parental control impossible to uninstall on Samsung device

I have a Samsung device. My friend and I were trying out the parental control feature. Even after stopping supervision, it's impossible to uninstall the parental control app and remove its ...
Chemist's user avatar
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2 votes
0 answers
3k views

Which notification settings controls Family Link notifications?

I have migrated my daughter's phone from Microsoft Launcher to Google Family Link. Everything works as expected (or even better) and the only problem (or actually one of two problems) we're facing is ...
trejder's user avatar
  • 2,557
2 votes
0 answers
474 views

Cannot set up Android tablet with Family Link

I bought 2 HUAWEI Mediapad M5 Lite (Android 8) devices for my children, one year apart (both the children ages, and the purchases of the devices). I managed to set up my son's device first with Family ...
AsGoodAsItGets's user avatar
1 vote
1 answer
1k views

Showing how much per-app screen time allowance is remaining, on a child device running Google Family Link

Background information You're a parent. You use Google Family Link to help provide parental controls on your child's Chromebook and Android devices. (As Google admits, no parental-control software is ...
tealhill supports Monica's user avatar
2 votes
0 answers
381 views

"Always allow" option missing from Google Family Link

I have my four kids set up on Google Family Link, which is a parental-control tool. I like to be able to use the option of Always Allow. This works for three of the kids. For one of the kids, the only ...
Holly Fitzgerald's user avatar
0 votes
1 answer
339 views

Block 'Explore' feature on Google Docs for users under Google Family Link

I tried to put my boy under my supervision on Google Family Link. I put a limited number of apps on his phone, only what he needs without a browser at all. One of the apps it has is Google Docs. ...
Joe's user avatar
  • 115
2 votes
0 answers
352 views

Google Family Link reports an error stopping supervision

I have just turned 13. The "Google Family Link" parental-control software is installed on my device. I tried to stop supervision. After waiting for the mandatory 24-hour delay to elapse, ...
Antheat's user avatar
  • 21
1 vote
0 answers
27 views

Family link setup; one child, two parents

Me and the mother of my daughter have separated. My daughter is with me on odd weeks and her mother on even weeks. I have set up Family link to work on my phone and my daughter's. We would like to be ...
Niclas Börlin's user avatar
1 vote
1 answer
10k views

What to do when Google Family Link didn't start working, and when tapping the "Account action required" notification had no effect

Google Family Link is Google's parental-control app for Android and Chromebook devices. (No parental-control software is perfect. Therefore, it's wise to also keep all your child's devices in your ...
tealhill supports Monica's user avatar
2 votes
0 answers
2k views

Is there a way to unlock my son's Galaxy Tab A (SM-T580) with Family Link?

My son has not used his Galaxy Tab A (SM-T580) for months and he has forgotten his 3x3 unlock pattern/password. The tablet is linked to Family Link on my Samsung phone. How do we access his device?
Yassine K's user avatar
0 votes
1 answer
345 views

Sideloaded Wear Os App On Device But Can't Launch It

I am trying to gift my watch to my 10 yr old. However, google doesn't allow kids to install the wear os app, so I am trying to hack around it. I have installed it successfully to the device (pixel 3 ...
swinefeaster's user avatar
2 votes
1 answer
4k views

Family Link always allow phone

I've been looking into this and reading articles for the last hour or so, and haven't come up with anything. The simple version of what I'm trying to do, is when my kids are grounded or at school that ...
AlmostGosu's user avatar
1 vote
0 answers
88 views

My kids see my phone's location on Google Maps

Yesterday my kids showed me that they can see my Android phone's location in the Google Maps app on their phones. Their phones are managed by Google Family Link because they are under 13. They can ...
noamtm's user avatar
  • 279
1 vote
1 answer
3k views

Setting up new phone for kid: interplay between family link & multiple accounts

I have a OnePlus 5 on which I installed LineageOS 18.1 with Google Apps. My intention is for this to be my child's phone, who is underage and whose account is limited by Google Family Link. (I'm not ...
András Korn's user avatar
1 vote
2 answers
2k views

Cannot backup WhatsApp to Google account on Family Link

I have Family Link control over my daughter. Now, we bought her a new Android phone. The phone is under her own account we created on Google. Now, we have installed WhatsApp. But when we go to backup ...
Ehud Bar's user avatar
2 votes
0 answers
5k views

How to disable/block access to Portable Hotspot feature

My client asked me to configure Google Family Link (parental control) for his daughters phone/tablet/s, I did and everything worked great, but the little one is clever as a fox and found at age 9 a ...
Rex Applegate's user avatar
4 votes
1 answer
7k views

Change Device Name on Family Link Device

I'm wondering how to change a device name for a device/account supervised by Family Link. I've changed the actual device name in the devices settings but the device name that shows up in Google / ...
wisekris's user avatar
1 vote
1 answer
331 views

Family Link: how to set daily limits for one child regardless of which devices he/she uses?

I can't find a way to set a daily limit to my daughter regardless of her devices. I want her to spend 2h max on screen no matter which device she uses on that day. Yet she's getting 2h on her tablet ...
drake035's user avatar
  • 167
0 votes
1 answer
987 views

How to stop update notifications for disabled apps on a Family-Link managed device?

Running Android 6.0.1 on Nexus 7 device, where I have disabled the following apps: Google Play Movies and TV Google Play Music Google Play Newsstand Google Play Books Before disabling, I cleaned ...
checho's user avatar
  • 83
4 votes
0 answers
2k views

Connecting an account fails because of alleged Family Link and Google Play Services version mismatch

I'm migrating from a Samsung Galaxy S4 Mini to a Redmi Note 3 whos bootloader I unlocked and then updated to Android Pie. Whenever I try to use the account that is already used by the Samsung device I ...
Marged's user avatar
  • 141
2 votes
1 answer
4k views

How do I change the country/region in Google Play Store?

I live in Israel. My Google Play is set to USA. I want to change it to Israel. The need to change that had arisen when I tried setting up Family Link on my kid's phone, which fails due to" ...
akapulko2020's user avatar
3 votes
0 answers
2k views

How to activate time left notification in Google Family Link?

I installed the Google Family Link app on my kid's phone, mainly to limit his screen time. He asked me to be notified before his time is running out but I can't find a way to activate such a ...
yair suari's user avatar
4 votes
1 answer
2k views

With Google's Family Link, how to grant unlimited access to select apps?

I just have set up Google Family Link parental control. It very nice and seems to work well for the most part. However, I want to allow some apps (e.g. Wikipedia) without screen time restriction. I ...
hitchhiker's user avatar
1 vote
0 answers
43 views

minecraft and pvz backups transfer to new tablet

My son has been using a Samsung Tab A for the last year. I set him up (and his sisters) with a child google account which I monitor with Family Link. Unfortunately the tablet port charger broke (...
Sarah's user avatar
  • 11
1 vote
1 answer
642 views

Family Link not available on OnePlus One?

My son is using an old OnePlus One, and I wanted to install Google's family link on it. The browser finds it but the play store doesn't, and when I click it in the browser (and go into the play store) ...
alle_meije's user avatar
4 votes
1 answer
15k views

What to do when "Stop Supervision" does not stop supervision in Google Family Link

I was using the "Google Family Link" parental-control software to supervise a device. I wanted to stop supervising the device. So, in the Family Link parent app, I tapped "stop supervision". Google ...
tealhill supports Monica's user avatar