Questions tagged [google-family-link]
The google-family-link tag has no usage guidance.
45
questions
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How to change a child’s Wi-Fi network remotely?
Our Wi-Fi hasn’t worked right since a day or two after the Xfinity guy left, it connects “strong” but has no internet. We have been searching for my kid’s emergency phone for quite some time, and ...
2
votes
2
answers
142
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Forgot lock screen PIN on child phone with Family Link, can't figure out how to get into it or reset PIN
My child forgot her lock screen PIN and I use Family Link, but I can't figure out how to get into it or reset the PIN through the app.
What are my options?
1
vote
0
answers
28
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Family payment method for Google Family Link
I'm trying to set up in-app purchases for my child's Android game. We use Google Family Link. Google Play mandates setting up a family purchase method for our family group before allowing the first ...
1
vote
2
answers
1k
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How can com.google.android.documentsui be missing in Android 13?
I cannot run my favourite MP3 player on my Redmi 11S and Android 13, because the com.google.android.documentsui is missing.
How it is possible? App author claims that is an essential system component ...
1
vote
1
answer
415
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Family link setup prevents making phone calls and using Messages app
I got phones for my kids, and I set them up with family link. Because I'd previously had a similar setup and they would continually factory reset the phone to get rid of the family link supervision, I ...
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44
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How can I block a game on my child's phone during the night?
My son is playing chess on the Chess.com app on his Android phone. I do not have issues with the total time he is using the app, but rather the time of day (e.g. just before school or late in the ...
2
votes
0
answers
26
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Google Family Link - new Apps are set to always allowed
If my Child installs a new App from Google PlayStore, the newly installed app is automatically set to Always allowed.
Is there a way to set new installed apps to Blocked or set to none of the options?
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answers
48
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Viewing your child's phone remotely, to supervise at will
I would like to know what the best app would be to supervise what a child is doing on a phone remotely (for instance, from another room, or from another viewing angle).
I am aware of TeamViewer, which,...
1
vote
1
answer
706
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How to access Google Family Link from within child device?
I want to install an application directly from .apk file on my child's phone. This operation is blocked due to the fact that the device is controlled by a parent.
On my child's phone I have an ...
0
votes
2
answers
103
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Error disabling Parental Control on my child's Samsung Galaxy S10
I can't disable Parental control or add my own account on my son's Samsung Galaxy S10. The only option available since my son is only 9 is to remove or delete the account.
As per updated Google Play ...
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vote
1
answer
718
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How to reset a parent-managed kid's phone?
My daughter has changed her lock screen password. Didn't write it down. And had forgotten it. And so her phone is locked.
What I observe is:
After restart, she's been asked a code. I can't find ...
1
vote
1
answer
266
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Regain access to phone with Family Link parental control
My phone Motorola E22i (XT2239) did an update and is asking for my password (not a PIN). The password is requested on the lock screen. It's never looked like this before.
I tried my Google account ...
2
votes
1
answer
1k
views
Is is possible to use an app pass the Downtime in Google Family Link?
EDIT: After contact with the Google Family Link support it was revealed that the below is an effect of misunderstanding. There is no bug at all. Kid has secretly gained access to my phone and has used ...
1
vote
0
answers
839
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Can't stop family link supervision on Xiaomi
I followed the stop supervision from this
On parent device in Family link the advice is:
On your parent device, open Family Link . Select the child who will no
longer be supervised. Tap Manage ...
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votes
0
answers
347
views
Remove Family Link from Samsung Galaxy S22 Ultra. No longer supervised but impossible to remove
Things I tried:
Changed age (even though it wasn't under an age limiter as I am 53)
Stopped supervision from "parent phone" but it's impossible to uninstall the parental control app ...
0
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0
answers
100
views
Powerwashing Chromebook duplicates the device entry in the Family Link app
I powerwash (factory reset) my Chromebook 4 times, then 4 devices showed up in the Family Link app on Android. It is just 1 physical device, but 4 devices coming up in software.
Any ways to resolve ...
0
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0
answers
97
views
Google family link: bonus time keeps running when phone is off
I add bonus time on Google family link and expect it to be counted only when phone is in use, but it looks like it keeps running even when phone is off. Is this a bug or feature? Is it possible to fix ...
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0
answers
384
views
Parental control on Samsung Galaxy and Galaxy Store on child device
I setup child phone with Google Family Link on Samsung Galaxy (Android 12, One UI 4.1). Now I can control Play Market apps installs. But if child find Galaxy Store and register Samsung account for it ...
2
votes
1
answer
10k
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How to get into my child's Family Link phone after forgotten password?
I have my daughter's Pixel 1 set up with Family Link. It should be running Android 10 I believe.
Recently I changed her screen lock password via my linked Parent Phone. I forgot to tell her and since ...
4
votes
1
answer
1k
views
Parental control impossible to uninstall on Samsung device
I have a Samsung device. My friend and I were trying out the parental control feature. Even after stopping supervision, it's impossible to uninstall the parental control app and remove its ...
1
vote
0
answers
2k
views
Which notification settings controls Family Link notifications?
I have migrated my daughter's phone from Microsoft Launcher to Google Family Link. Everything works as expected (or even better) and the only problem (or actually one of two problems) we're facing is ...
2
votes
0
answers
388
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Cannot set up Android tablet with Family Link
I bought 2 HUAWEI Mediapad M5 Lite (Android 8) devices for my children, one year apart (both the children ages, and the purchases of the devices). I managed to set up my son's device first with Family ...
1
vote
1
answer
759
views
Showing how much per-app screen time allowance is remaining, on a child device running Google Family Link
Background information
You're a parent. You use Google Family Link to help provide parental controls on your child's Chromebook and Android devices.
(As Google admits, no parental-control software is ...
2
votes
0
answers
304
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"Always allow" option missing from Google Family Link
I have my four kids set up on Google Family Link, which is a parental-control tool. I like to be able to use the option of Always Allow. This works for three of the kids.
For one of the kids, the only ...
0
votes
1
answer
214
views
Block 'Explore' feature on Google Docs for users under Google Family Link
I tried to put my boy under my supervision on Google Family Link. I put a limited number of apps on his phone, only what he needs without a browser at all. One of the apps it has is Google Docs. ...
2
votes
0
answers
315
views
Google Family Link reports an error stopping supervision
I have just turned 13. The "Google Family Link" parental-control software is installed on my device. I tried to stop supervision. After waiting for the mandatory 24-hour delay to elapse, ...
1
vote
0
answers
11
views
Family link setup; one child, two parents
Me and the mother of my daughter have separated. My daughter is with me on odd weeks and her mother on even weeks. I have set up Family link to work on my phone and my daughter's. We would like to be ...
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1
answer
6k
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What to do when Google Family Link didn't start working, and when tapping the "Account action required" notification had no effect
Google Family Link is Google's parental-control app for Android and Chromebook devices. (No parental-control software is perfect. Therefore, it's wise to also keep all your child's devices in your ...
1
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0
answers
2k
views
Is there a way to unlock my son's Galaxy Tab A (SM-T580) with Family Link?
My son has not used his Galaxy Tab A (SM-T580) for months and he has forgotten his 3x3 unlock pattern/password. The tablet is linked to Family Link on my Samsung phone. How do we access his device?
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1
answer
285
views
Sideloaded Wear Os App On Device But Can't Launch It
I am trying to gift my watch to my 10 yr old. However, google doesn't allow kids to install the wear os app, so I am trying to hack around it. I have installed it successfully to the device (pixel 3 ...
2
votes
0
answers
3k
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Family Link always allow phone
I've been looking into this and reading articles for the last hour or so, and haven't come up with anything. The simple version of what I'm trying to do, is when my kids are grounded or at school that ...
1
vote
0
answers
52
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My kids see my phone's location on Google Maps
Yesterday my kids showed me that they can see my Android phone's location in the Google Maps app on their phones. Their phones are managed by Google Family Link because they are under 13.
They can ...
1
vote
1
answer
2k
views
Setting up new phone for kid: interplay between family link & multiple accounts
I have a OnePlus 5 on which I installed LineageOS 18.1 with Google Apps.
My intention is for this to be my child's phone, who is underage and whose account is limited by Google Family Link. (I'm not ...
1
vote
1
answer
1k
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Cannot backup WhatsApp to Google account on Family Link
I have Family Link control over my daughter. Now, we bought her a new Android phone. The phone is under her own account we created on Google. Now, we have installed WhatsApp. But when we go to backup ...
2
votes
0
answers
4k
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How to disable/block access to Portable Hotspot feature
My client asked me to configure Google Family Link (parental control) for his daughters phone/tablet/s, I did and everything worked great, but the little one is clever as a fox and found at age 9 a ...
4
votes
1
answer
7k
views
Change Device Name on Family Link Device
I'm wondering how to change a device name for a device/account supervised by Family Link.
I've changed the actual device name in the devices settings but the device name that shows up in Google / ...
1
vote
1
answer
200
views
Family Link: how to set daily limits for one child regardless of which devices he/she uses?
I can't find a way to set a daily limit to my daughter regardless of her devices. I want her to spend 2h max on screen no matter which device she uses on that day.
Yet she's getting 2h on her tablet ...
0
votes
1
answer
912
views
How to stop update notifications for disabled apps on a Family-Link managed device?
Running Android 6.0.1 on Nexus 7 device, where I have disabled the following apps:
Google Play Movies and TV
Google Play Music
Google Play Newsstand
Google Play Books
Before disabling, I cleaned ...
4
votes
0
answers
1k
views
Connecting an account fails because of alleged Family Link and Google Play Services version mismatch
I'm migrating from a Samsung Galaxy S4 Mini to a Redmi Note 3 whos bootloader I unlocked and then updated to Android Pie.
Whenever I try to use the account that is already used by the Samsung device I ...
2
votes
1
answer
4k
views
How do I change the country/region in Google Play Store?
I live in Israel. My Google Play is set to USA. I want to change it to Israel. The need to change that had arisen when I tried setting up Family Link on my kid's phone, which fails due to" ...
3
votes
0
answers
1k
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How to activate time left notification in Google Family Link?
I installed the Google Family Link app on my kid's phone, mainly to limit his screen time.
He asked me to be notified before his time is running out but I can't find a way to activate such a ...
4
votes
1
answer
2k
views
With Google's Family Link, how to grant unlimited access to select apps?
I just have set up Google Family Link parental control. It very nice and seems to work well for the most part.
However, I want to allow some apps (e.g. Wikipedia) without screen time restriction. I ...
1
vote
0
answers
43
views
minecraft and pvz backups transfer to new tablet
My son has been using a Samsung Tab A for the last year. I set him up (and his sisters) with a child google account which I monitor with Family Link. Unfortunately the tablet port charger broke (...
1
vote
1
answer
622
views
Family Link not available on OnePlus One?
My son is using an old OnePlus One, and I wanted to install Google's family link on it. The browser finds it but the play store doesn't, and when I click it in the browser (and go into the play store) ...
4
votes
1
answer
13k
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What to do when "Stop Supervision" does not stop supervision in Google Family Link
I was using the "Google Family Link" parental-control software to supervise a device. I wanted to stop supervising the device. So, in the Family Link parent app, I tapped "stop supervision".
Google ...