Questions tagged [google-family-link]

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Remove Family Link from Samsung Galaxy S22 Ultra. No longer supervised but impossible to remove

Things I tried: Changed age (even though it wasn't under an age limiter as I am 53) Stopped supervision from "parent phone" but it's impossible to uninstall the parental control app ...
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0 answers
27 views

Powerwashing Chromebook duplicates the device entry in the Family Link app

I powerwash (factory reset) my Chromebook 4 times, then 4 devices showed up in the Family Link app on Android. It is just 1 physical device, but 4 devices coming up in software. Any ways to resolve ...
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Google family link: bonus time keeps running when phone is off

I add bonus time on Google family link and expect it to be counted only when phone is in use, but it looks like it keeps running even when phone is off. Is this a bug or feature? Is it possible to fix ...
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64 views

Parental control on Samsung Galaxy and Galaxy Store on child device

I setup child phone with Google Family Link on Samsung Galaxy (Android 12, One UI 4.1). Now I can control Play Market apps installs. But if child find Galaxy Store and register Samsung account for it ...
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2 votes
1 answer
700 views

How to get into my child's Family Link phone after forgotten password?

I have my daughter's Pixel 1 set up with Family Link. It should be running Android 10 I believe. Recently I changed her screen lock password via my linked Parent Phone. I forgot to tell her and since ...
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4 votes
1 answer
326 views

Parental control impossible to uninstall on Samsung device

I have a Samsung device. My friend and I were trying out the parental control feature. Even after stopping supervision, it's impossible to uninstall the parental control app and remove its ...
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1 vote
0 answers
263 views

Which notification settings controls Family Link notifications?

I have migrated my daughter's phone from Microsoft Launcher to Google Family Link. Everything works as expected (or even better) and the only problem (or actually one of two problems) we're facing is ...
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2 votes
0 answers
261 views

Cannot set up Android tablet with Family Link

I bought 2 HUAWEI Mediapad M5 Lite (Android 8) devices for my children, one year apart (both the children ages, and the purchases of the devices). I managed to set up my son's device first with Family ...
1 vote
1 answer
148 views

Showing how much per-app screen time allowance is remaining, on a child device running Google Family Link

Background information You're a parent. You use Google Family Link to help provide parental controls on your child's Chromebook and Android devices. (As Google admits, no parental-control software is ...
2 votes
0 answers
179 views

"Always allow" option missing from Google Family Link

I have my four kids set up on Google Family Link, which is a parental-control tool. I like to be able to use the option of Always Allow. This works for three of the kids. For one of the kids, the only ...
0 votes
1 answer
107 views

Block 'Explore' feature on Google Docs for users under Google Family Link

I tried to put my boy under my supervision on Google Family Link. I put a limited number of apps on his phone, only what he needs without a browser at all. One of the apps it has is Google Docs. ...
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1 vote
0 answers
126 views

Google Family Link reports an error stopping supervision

I have just turned 13. The "Google Family Link" parental-control software is installed on my device. I tried to stop supervision. After waiting for the mandatory 24-hour delay to elapse, ...
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8 views

Family link setup; one child, two parents

Me and the mother of my daughter have separated. My daughter is with me on odd weeks and her mother on even weeks. I have set up Family link to work on my phone and my daughter's. We would like to be ...
1 vote
1 answer
1k views

What to do when Google Family Link didn't start working, and when tapping the "Account action required" notification had no effect

Google Family Link is Google's parental-control app for Android and Chromebook devices. (No parental-control software is perfect. Therefore, it's wise to also keep all your child's devices in your ...
0 votes
0 answers
29 views

How do I get Family Link to ask for approval for the URLs apps are trying to access?

My son has an A12, and we have Google Family Link set up on it, with the Chrome content settings set that he can only access approved websites. When he tries to go to a new website in Chrome he's ...
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1 vote
0 answers
534 views

Is there a way to unlock my son's Galaxy Tab A (SM-T580) with Family Link?

My son has not used his Galaxy Tab A (SM-T580) for months and he has forgotten his 3x3 unlock pattern/password. The tablet is linked to Family Link on my Samsung phone. How do we access his device?
0 votes
1 answer
221 views

Sideloaded Wear Os App On Device But Can't Launch It

I am trying to gift my watch to my 10 yr old. However, google doesn't allow kids to install the wear os app, so I am trying to hack around it. I have installed it successfully to the device (pixel 3 ...
2 votes
0 answers
2k views

Family Link always allow phone

I've been looking into this and reading articles for the last hour or so, and haven't come up with anything. The simple version of what I'm trying to do, is when my kids are grounded or at school that ...
1 vote
0 answers
45 views

My kids see my phone's location on Google Maps

Yesterday my kids showed me that they can see my Android phone's location in the Google Maps app on their phones. Their phones are managed by Google Family Link because they are under 13. They can ...
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1 vote
1 answer
713 views

Setting up new phone for kid: interplay between family link & multiple accounts

I have a OnePlus 5 on which I installed LineageOS 18.1 with Google Apps. My intention is for this to be my child's phone, who is underage and whose account is limited by Google Family Link. (I'm not ...
1 vote
1 answer
695 views

Cannot backup WhatsApp to Google account on Family Link

I have Family Link control over my daughter. Now, we bought her a new Android phone. The phone is under her own account we created on Google. Now, we have installed WhatsApp. But when we go to backup ...
2 votes
0 answers
2k views

How to disable/block access to Portable Hotspot feature

My client asked me to configure Google Family Link (parental control) for his daughters phone/tablet/s, I did and everything worked great, but the little one is clever as a fox and found at age 9 a ...
4 votes
1 answer
6k views

Change Device Name on Family Link Device

I'm wondering how to change a device name for a device/account supervised by Family Link. I've changed the actual device name in the devices settings but the device name that shows up in Google / ...
1 vote
1 answer
120 views

Family Link: how to set daily limits for one child regardless of which devices he/she uses?

I can't find a way to set a daily limit to my daughter regardless of her devices. I want her to spend 2h max on screen no matter which device she uses on that day. Yet she's getting 2h on her tablet ...
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0 votes
1 answer
740 views

How to stop update notifications for disabled apps on a Family-Link managed device?

Running Android 6.0.1 on Nexus 7 device, where I have disabled the following apps: Google Play Movies and TV Google Play Music Google Play Newsstand Google Play Books Before disabling, I cleaned ...
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4 votes
0 answers
1k views

Connecting an account fails because of alleged Family Link and Google Play Services version mismatch

I'm migrating from a Samsung Galaxy S4 Mini to a Redmi Note 3 whos bootloader I unlocked and then updated to Android Pie. Whenever I try to use the account that is already used by the Samsung device I ...
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1 vote
1 answer
3k views

How do I change the country/region in Google Play Store?

I live in Israel. My Google Play is set to USA. I want to change it to Israel. The need to change that had arisen when I tried setting up Family Link on my kid's phone, which fails due to" ...
2 votes
0 answers
583 views

How to activate time left notification in Google Family Link?

I installed the Google Family Link app on my kid's phone, mainly to limit his screen time. He asked me to be notified before his time is running out but I can't find a way to activate such a ...
4 votes
1 answer
1k views

With Google's Family Link, how to grant unlimited access to select apps?

I just have set up Google Family Link parental control. It very nice and seems to work well for the most part. However, I want to allow some apps (e.g. Wikipedia) without screen time restriction. I ...
1 vote
0 answers
39 views

minecraft and pvz backups transfer to new tablet

My son has been using a Samsung Tab A for the last year. I set him up (and his sisters) with a child google account which I monitor with Family Link. Unfortunately the tablet port charger broke (...
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1 vote
1 answer
599 views

Family Link not available on OnePlus One?

My son is using an old OnePlus One, and I wanted to install Google's family link on it. The browser finds it but the play store doesn't, and when I click it in the browser (and go into the play store) ...
3 votes
1 answer
11k views

What to do when "Stop Supervision" does not stop supervision in Google Family Link

I was using the "Google Family Link" parental-control software to supervise a device. I wanted to stop supervising the device. So, in the Family Link parent app, I tapped "stop supervision". Google ...