Questions tagged [google-family-link]
The google-family-link tag has no usage guidance.
47
questions
1
vote
0
answers
16
views
Transfer apps between profiles
I can't find up to date info on this. Old advice doesn't work on newer androids and family link app.
I'm on Android 13.
I'm finding it hard setting up a child profile and using FL app in general a ...
- 11
0
votes
0
answers
21
views
Does Google Family Link control all apps, even those that come from Samsung?
I was told that Samsung has its own browser and other apps, and that Family Link isn't effective on them. I want to be sure I am able to control the usage of their apps on my kid's phone.
- 101
1
vote
0
answers
204
views
Is there a notification that shows how much time is left before Google Family Link will block the app?
Seems like I remember Family Link would warn before blocking at end of time limit.
Now it blocks the app without prior warning or notification, which is distressing and often initiates an emotional ...
0
votes
1
answer
5k
views
Trouble resetting phone and removing Family Link
Introduction:
Resetting an Android phone can be very tricky when Family Link is active, as I discovered when attempting to perform a factory data reset on my son's phone. Despite uninstalling the ...
- 11
0
votes
0
answers
468
views
Unlock Samsung pattern lock using Family Link
How do I unlock my son's Samsung Galaxy S20 pattern lock using Family Link?
I tried the hard reset option but couldn't get to factory reset. The phone keeps throwing the message to unlock the pattern. ...
0
votes
0
answers
418
views
How can I unlock my child's phone using Family Link?
My daughter has a Samsung S21 and I set family link for it. Is there any way to unlock the screen PIN of the phone using family link without resetting the whole phone?
Thanks.
- 101
0
votes
1
answer
66
views
How to change a child’s Wi-Fi network remotely?
Our Wi-Fi hasn’t worked right since a day or two after the Xfinity guy left, it connects “strong” but has no internet. We have been searching for my kid’s emergency phone for quite some time, and ...
- 1
2
votes
2
answers
3k
views
Forgot lock screen PIN on child phone with Family Link, can't figure out how to get into it or reset PIN
My child forgot her lock screen PIN and I use Family Link, but I can't figure out how to get into it or reset the PIN through the app.
What are my options?
1
vote
0
answers
63
views
Family payment method for Google Family Link
I'm trying to set up in-app purchases for my child's Android game. We use Google Family Link. Google Play mandates setting up a family purchase method for our family group before allowing the first ...
kplusk
1
vote
2
answers
6k
views
How can com.google.android.documentsui be missing in Android 13?
I cannot run my favourite MP3 player on my Redmi 11S and Android 13, because the com.google.android.documentsui is missing.
How it is possible? App author claims that is an essential system component ...
- 2,577
1
vote
1
answer
9k
views
Family link setup prevents making phone calls and using Messages app
I got phones for my kids, and I set them up with family link. Because I'd previously had a similar setup and they would continually factory reset the phone to get rid of the family link supervision, I ...
- 123
0
votes
0
answers
57
views
How can I block a game on my child's phone during the night?
My son is playing chess on the Chess.com app on his Android phone. I do not have issues with the total time he is using the app, but rather the time of day (e.g. just before school or late in the ...
- 321
2
votes
0
answers
70
views
Google Family Link - new Apps are set to always allowed
If my Child installs a new App from Google PlayStore, the newly installed app is automatically set to Always allowed.
Is there a way to set new installed apps to Blocked or set to none of the options?
1
vote
1
answer
3k
views
How to access Google Family Link from within child device?
I want to install an application directly from .apk file on my child's phone. This operation is blocked due to the fact that the device is controlled by a parent.
On my child's phone I have an ...
- 2,577
0
votes
2
answers
308
views
Error disabling Parental Control on my child's Samsung Galaxy S10
I can't disable Parental control or add my own account on my son's Samsung Galaxy S10. The only option available since my son is only 9 is to remove or delete the account.
As per updated Google Play ...
- 1
1
vote
1
answer
7k
views
How to reset a parent-managed kid's phone?
My daughter has changed her lock screen password. Didn't write it down. And had forgotten it. And so her phone is locked.
What I observe is:
After restart, she's been asked a code. I can't find ...
- 111
2
votes
1
answer
1k
views
Regain access to phone with Family Link parental control
My phone Motorola E22i (XT2239) did an update and is asking for my password (not a PIN). The password is requested on the lock screen. It's never looked like this before.
I tried my Google account ...
- 21
2
votes
1
answer
4k
views
Is is possible to use an app pass the Downtime in Google Family Link?
EDIT: After contact with the Google Family Link support it was revealed that the below is an effect of misunderstanding. There is no bug at all. Kid has secretly gained access to my phone and has used ...
- 2,577
1
vote
0
answers
1k
views
Can't stop family link supervision on Xiaomi
I followed the stop supervision from this
On parent device in Family link the advice is:
On your parent device, open Family Link . Select the child who will no
longer be supervised. Tap Manage ...
- 11
0
votes
0
answers
216
views
Powerwashing Chromebook duplicates the device entry in the Family Link app
I powerwash (factory reset) my Chromebook 4 times, then 4 devices showed up in the Family Link app on Android. It is just 1 physical device, but 4 devices coming up in software.
Any ways to resolve ...
- 101
2
votes
1
answer
23k
views
How to get into my child's Family Link phone after forgotten password?
I have my daughter's Pixel 1 set up with Family Link. It should be running Android 10 I believe.
Recently I changed her screen lock password via my linked Parent Phone. I forgot to tell her and since ...
- 123
4
votes
1
answer
3k
views
Parental control impossible to uninstall on Samsung device
I have a Samsung device. My friend and I were trying out the parental control feature. Even after stopping supervision, it's impossible to uninstall the parental control app and remove its ...
- 160
2
votes
0
answers
3k
views
Which notification settings controls Family Link notifications?
I have migrated my daughter's phone from Microsoft Launcher to Google Family Link. Everything works as expected (or even better) and the only problem (or actually one of two problems) we're facing is ...
- 2,577
2
votes
0
answers
514
views
Cannot set up Android tablet with Family Link
I bought 2 HUAWEI Mediapad M5 Lite (Android 8) devices for my children, one year apart (both the children ages, and the purchases of the devices). I managed to set up my son's device first with Family ...
- 121
1
vote
1
answer
2k
views
Showing how much per-app screen time allowance is remaining, on a child device running Google Family Link
Background information
You're a parent. You use Google Family Link to help provide parental controls on your child's Chromebook and Android devices.
(As Google admits, no parental-control software is ...
2
votes
0
answers
407
views
"Always allow" option missing from Google Family Link
I have my four kids set up on Google Family Link, which is a parental-control tool. I like to be able to use the option of Always Allow. This works for three of the kids.
For one of the kids, the only ...
0
votes
1
answer
388
views
Block 'Explore' feature on Google Docs for users under Google Family Link
I tried to put my boy under my supervision on Google Family Link. I put a limited number of apps on his phone, only what he needs without a browser at all. One of the apps it has is Google Docs. ...
- 115
2
votes
0
answers
364
views
Google Family Link reports an error stopping supervision
I have just turned 13. The "Google Family Link" parental-control software is installed on my device. I tried to stop supervision. After waiting for the mandatory 24-hour delay to elapse, ...
- 21
1
vote
0
answers
65
views
Family link setup; one child, two parents
Me and the mother of my daughter have separated. My daughter is with me on odd weeks and her mother on even weeks. I have set up Family link to work on my phone and my daughter's. We would like to be ...
- 111
1
vote
1
answer
13k
views
What to do when Google Family Link didn't start working, and when tapping the "Account action required" notification had no effect
Google Family Link is Google's parental-control app for Android and Chromebook devices. (No parental-control software is perfect. Therefore, it's wise to also keep all your child's devices in your ...
2
votes
0
answers
3k
views
Is there a way to unlock my son's Galaxy Tab A (SM-T580) with Family Link?
My son has not used his Galaxy Tab A (SM-T580) for months and he has forgotten his 3x3 unlock pattern/password. The tablet is linked to Family Link on my Samsung phone. How do we access his device?
- 21
0
votes
1
answer
374
views
Sideloaded Wear Os App On Device But Can't Launch It
I am trying to gift my watch to my 10 yr old. However, google doesn't allow kids to install the wear os app, so I am trying to hack around it. I have installed it successfully to the device (pixel 3 ...
- 51
4
votes
1
answer
5k
views
Family Link always allow phone
I've been looking into this and reading articles for the last hour or so, and haven't come up with anything. The simple version of what I'm trying to do, is when my kids are grounded or at school that ...
- 41
1
vote
0
answers
111
views
My kids see my phone's location on Google Maps
Yesterday my kids showed me that they can see my Android phone's location in the Google Maps app on their phones. Their phones are managed by Google Family Link because they are under 13.
They can ...
- 279
1
vote
1
answer
3k
views
Setting up new phone for kid: interplay between family link & multiple accounts
I have a OnePlus 5 on which I installed LineageOS 18.1 with Google Apps.
My intention is for this to be my child's phone, who is underage and whose account is limited by Google Family Link. (I'm not ...
- 121
1
vote
2
answers
2k
views
Cannot backup WhatsApp to Google account on Family Link
I have Family Link control over my daughter. Now, we bought her a new Android phone. The phone is under her own account we created on Google. Now, we have installed WhatsApp. But when we go to backup ...
- 11
2
votes
0
answers
6k
views
How to disable/block access to Portable Hotspot feature
My client asked me to configure Google Family Link (parental control) for his daughters phone/tablet/s, I did and everything worked great, but the little one is clever as a fox and found at age 9 a ...
4
votes
1
answer
7k
views
Change Device Name on Family Link Device
I'm wondering how to change a device name for a device/account supervised by Family Link.
I've changed the actual device name in the devices settings but the device name that shows up in Google / ...
- 41
1
vote
1
answer
428
views
Family Link: how to set daily limits for one child regardless of which devices he/she uses?
I can't find a way to set a daily limit to my daughter regardless of her devices. I want her to spend 2h max on screen no matter which device she uses on that day.
Yet she's getting 2h on her tablet ...
- 167
0
votes
1
answer
1k
views
How to stop update notifications for disabled apps on a Family-Link managed device?
Running Android 6.0.1 on Nexus 7 device, where I have disabled the following apps:
Google Play Movies and TV
Google Play Music
Google Play Newsstand
Google Play Books
Before disabling, I cleaned ...
- 83
4
votes
0
answers
2k
views
Connecting an account fails because of alleged Family Link and Google Play Services version mismatch
I'm migrating from a Samsung Galaxy S4 Mini to a Redmi Note 3 whos bootloader I unlocked and then updated to Android Pie.
Whenever I try to use the account that is already used by the Samsung device I ...
- 141
2
votes
1
answer
5k
views
How do I change the country/region in Google Play Store?
I live in Israel. My Google Play is set to USA. I want to change it to Israel. The need to change that had arisen when I tried setting up Family Link on my kid's phone, which fails due to" ...
- 199
3
votes
0
answers
2k
views
How to activate time left notification in Google Family Link?
I installed the Google Family Link app on my kid's phone, mainly to limit his screen time.
He asked me to be notified before his time is running out but I can't find a way to activate such a ...
- 131
4
votes
1
answer
2k
views
With Google's Family Link, how to grant unlimited access to select apps?
I just have set up Google Family Link parental control. It very nice and seems to work well for the most part.
However, I want to allow some apps (e.g. Wikipedia) without screen time restriction. I ...
- 166
1
vote
0
answers
43
views
minecraft and pvz backups transfer to new tablet
My son has been using a Samsung Tab A for the last year. I set him up (and his sisters) with a child google account which I monitor with Family Link. Unfortunately the tablet port charger broke (...
- 11
1
vote
1
answer
655
views
Family Link not available on OnePlus One?
My son is using an old OnePlus One, and I wanted to install Google's family link on it. The browser finds it but the play store doesn't, and when I click it in the browser (and go into the play store) ...
- 159
5
votes
1
answer
15k
views
What to do when "Stop Supervision" does not stop supervision in Google Family Link
I was using the "Google Family Link" parental-control software to supervise a device. I wanted to stop supervising the device. So, in the Family Link parent app, I tapped "stop supervision".
Google ...