Questions tagged [google-play-store]

For questions related to Google's official content store. Please note that questions related to publishing, registering, or otherwise interacting with the Play Store in a development capacity are off-topic.

661 questions with no upvoted or accepted answers
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11
votes
0answers
1k views

Google account and installed apps disappeared after an unexpected restart

I have a Note 3 N9005, Lollipop installed on it. My phone just restarted in my pocket, by my clothes "pressing" power and home button (why does that restarts the phone?). After it restarted various ...
7
votes
0answers
12k views

How do I force Google Play Store to download new apps on a roaming mobile connection?

I am often on a roaming mobile connection, and I have found that Google Play Store does not allow you to install apps while roaming. Clicking the "Install" button puts the app in a "Downloading..." ...
6
votes
3answers
658 views

Is there a way to see why an App is incompatible with your phone?

Currently trying to install Animal Crossing, and on the store page it blocks me. Incompatible with your device it says. I check, it needs at least android 4.3, I've got 6.0.1, so I should be good. ...
6
votes
1answer
60k views

I am getting the notification: Disable harmful app. On disabling it, I am still getting back the notification. What do I do?

From the past few weeks, I am getting the notification: Disable harmful app "System Notification Service" can damage your device. On tapping on the notification, I am getting two options: ...
6
votes
2answers
2k views

Transfer ownership of in app purchases to new email address?

I made some in-app purchases a year ago with email address foo@foo.com. I have since changed my email address to new@new.com. Is there any way that I can transfer my purchases from my old email ...
6
votes
1answer
581 views

Why is the first step always 73.73 kB while downloading from Google Play Store?

My phone is a OnePlus 5T running Android 8.1. While downloading or updating apps from Google Play Store, the first step is always 73.73 kB. I'm just curious. Is there any technical reason (e.g. file ...
5
votes
0answers
9k views

My phone is downloading “Google Play”, over mobile data

My phone randomly shows the Download Manager downloading "Google play". I usually cancel this download since it seems fishy to me, and that's what my question (asked below) is about. Since this sounds ...
5
votes
0answers
5k views

Is there a way to force a new update to show up on Google Play?

Since apkmirror.com is not an official source, I would like to download directly from the Google Play Store. But say, Pokemon Go updates have always been announced, and not available on Google Play ...
5
votes
1answer
5k views

When are Android apps auto-updated?

In the Play Store, I have checked the box "Auto-update" for my application. However, although the app received a new version several hours ago, it is not being auto-updated on my phone. What I'm ...
5
votes
0answers
3k views

How do I remove orphaned permissions that are preventing an app reinstalling on Android lollipop

I have a ZTE phone I'm unable to reinstall facebook on using the Google Play Store - I get the notorious -505 unknown error. If I install a downloaded facebook apk using adb I get the following error....
5
votes
1answer
64k views

List of purchased apps and app install/uninstall history log anywhere?

My device was damaged and since then I've had to order a hardware replacement. Given that all purchases and application installs/uninstalls via Google Play Store are carried out in connection with my ...
5
votes
1answer
12k views

“Error while retrieving information from server [DF-DFERH-01]” on Play Store

I have a Storex eZee Tab 702 tablet. My Google Play Store was working very well until a few weeks ago, when it started saying, Error while retrieving information from server [DF-DFERH-01] I tried ...
5
votes
5answers
3k views

Server Error! Play Store failing

I can't go on to the Google Play Store! I do not know why. Last time I did, I tried to download 'HOM 2' which is a game, and cannot download it. It says "package invalid" and "phone storage is getting ...
4
votes
0answers
243 views

Downloads start minutes after clicking the button

Recently I've been getting an issue that when I start any download from an app such as the Play Store or Google drive, when I click the download button I get a indication that the download has begun ...
4
votes
0answers
269 views

Bug in google play store?

Google Play store reports my apps sizes as "null" but AFAIK my app is working. It says "null" where app size should be listed. Is this a bug? At my other app, it says "size undefined".
4
votes
0answers
380 views

What is tested in the Google Play Pre-Launch Security Report?

The Google Play store includes a pre-launch security scan in Pre Launch Report -> Security. I am trying to find out what it is actually testing for. Are there any resources that get into detail on ...
4
votes
0answers
797 views

Adding uninstalled apps to wishlist in Play store

There is something in the Play store app that bugs me ever since I found out the problem exists: I cannot add previously uninstalled apps to the wishlist. I made my research and found this thread on ...
4
votes
2answers
634 views

Is Google Play Store geo-targeted?

Some companies are telling me that my games are better listed in some countries than in the US. I'm using VPN to try to check if it's true, but the top free games seems to be the same in all ...
4
votes
1answer
545 views

Android Market not showing full list of app updates

When I have app updates, the android market notifies and takes me to the list of apps that have updates but some apps that have updates are not shown sometimes. Only when I go to search and key in the ...
4
votes
1answer
1k views

When my Google account is deactivated/expires, will my phone delete/lock my apps?

Short version: I'm afraid my Android (HTC One M8) will freak out and delete/lock all the apps connected to my soon-to-be-deactivated Google account. Long version: So my college email ("Account 1") is ...
4
votes
1answer
66k views

Play Store won't download or update apps

I am using Samsung Galaxy Duos GT-I8262. Yesterday I encounter this strange problem. Whenever I download or update an app from Play Store, it only shows downloading bar and the app won't download in a ...
3
votes
0answers
473 views

Play store downloaded more than 100%

What is happening? Play store keeps downloading after 100% how to fix this ?
3
votes
0answers
5k views

How to disable auto update Google Play Store and Google Play Service

My phone broken WiFi (couldn't scan WiFi around). So, I have to use phone data. However, I'm having problems with two apps: Google Play Store and Google Play Services usually updating, consume a lot ...
3
votes
3answers
511 views

Deleted Google Play app by accident

My friend accidentally deleted his Google Play Store app. It is a Samsung phone. I don't know much about android because I use apple. I clicked on settings --> app manager. It shows that Google Play ...
3
votes
1answer
175 views

Mystery application called “Add Contacts”

After a factory reset there is no application present on the phone that is called Add Contacts. On such a clean unit I used Google Play Store to install Skype. I think Google Play Store requires some ...
3
votes
2answers
1k views

Google play store is a blank screen?

I am on an LG G4 running the newest android version. Whenever I try loading up google play store, I only see a blank screen: I have tried the following: Rebooting Clearing cache Deleting data ...
3
votes
0answers
497 views

Can't install Play Store anymore (CM12.1 peregrine)

Today I uninstalled my gapps (removed files in /system/addon.d, reboot, reflash CM, uninstall Google apps) and then tried to reinstall gapps. Nearly everything was installed properly (GMail, Calendar ...
3
votes
3answers
12k views

View Google Play In-App Purchases on Google Play Store

When viewing an application on the Google Play Store (for example, Sygic GPS Navigation), it says underneath the Install button "Offers in-app purchases". Unfortunately, I don't see a way to view the ...
3
votes
1answer
764 views

Play Store updating over Mobile Data when it is not supposed to

Today I got a bit of a nasty surprise with my mobile data and I am not sure how to correct it. In my settings for the Play Store I have (and had for ages) download only on Wifi. This month something ...
3
votes
1answer
623 views

Is it possible for Google to detect app updates that have not been delivered through Play Store?

I'm playing a game that is developed by a sub-division of Google. (Ingress/Niantic) Usually new versions of this game pushed out through staged roll-outs, which means if you are not one of the lucky ...
3
votes
0answers
704 views

How to search Android Applications by size?

Is there any way I can search or filter android apps by size less than 1MB or 2MB on any android app store? I have a low end android phone with less memory and installation space. Light weight apps ...
3
votes
0answers
130 views

Why do certain apps always try to install to a specific Google account?

I have 3 Google accounts on my Android phone: gmail and 2 Google Apps accounts (one at my full-time job and one for my small business). I want all my apps to install under the gmail account, so I've ...
3
votes
2answers
739 views

Whenever I try to download an app, it keeps wanting to download it to my old Android phone

I bought a used Coolpad, but like new. Whenever I try to download an app, be it an old one already installed on old phone or a new, never before loaded one, it keeps wanting to send data to old phone, ...
3
votes
0answers
2k views

One device does not show on Google Play

I just purchased two identical Android tablet for my kids, running ICS 4.0, both using the same gmail account. I have the Google Play store installed on both of them, but only one of them show on my ...
3
votes
0answers
531 views

Google Play app hangs during updates

I have Sony Ericsson Live with Walkman with android 2.3.4. Recently, every time I try to update my apps over WiFi, the updates get stuck and I have to cancel that particular update to proceed. Now, ...
3
votes
2answers
37k views

Error downloading apps in Google Play Store with Samsung Galaxy S3: “Package file invalid”

Whenever I try to download an app in the Google Play Store on my Samsung Galaxy S3, it keeps saying "package file invalid" and won't let me download anything. The message also has a triangle with a ! ...
3
votes
0answers
677 views

Which market am I currently in?

I am on an SGS2 purchased in Germany, located in the UK, sometimes using VPN to the US and have used Market Enabler to change Play Store codes in the past. By now I am confused as to what local market ...
3
votes
0answers
355 views

Play Store showing wrong HTC phone type

This was previously addressed for another device, but I have the HTC Inspire and my google account sees it as HTC Desire and won't allow me to download some apps. how can I correct it?
3
votes
1answer
194 views

When I search for apps, what determines the order in which they are ranked?

When I search for apps in the Google Play Store, what is the determining factor of the order in which they are presented to me? Is it the number of downloads? Or reviews? Or total star rating? ...
3
votes
2answers
9k views

Play store apps download but don't install

On my pixel phone apps will download but once the download completes it doesn't install. Usually if I restart the phone the apps install but if I wait a few hours I have to repeat the process. Anyone ...
3
votes
1answer
3k views

Unable to reach Google Play does not recognize my device

I have the HUAWEI G520-5000 mobile phone which was bought in April 2013 from China during a business trip. The device, despite of being locked for China Mobile carrier, is working properly for my ...
3
votes
1answer
1k views

Unable to add credit card in Google Wallet

Whenever I try and buy an app, google asks me to add a credit card in google wallet. But when I finish adding me credit card details, phone number and address and do save (I'm using my sony xperia ...
2
votes
1answer
95 views

Access the call-log to complement what has been banned by policy

I used to use Appliqato's Call Recorder. A few days ago Google Play's policy changed so no call-recording application could access the call-log information. This means now the calls are like "...
2
votes
0answers
31 views

How to restrict games installation

I am a iPhone person and my wife is andriod. Our son has been madly installing games despite me hiding the play store icon in a folder he manage to find it. I went into playstore setting but the ...
2
votes
0answers
497 views

Why is Google Play unable to update only Google apps?

Everything was working fine on my Lenovo tablet until a couple of weeks ago when Play Store was no longer able to update the gmail app. It usually just was left hanging. Other apps seemed to update ...
2
votes
1answer
4k views

Where is Voice Recorder in Nokia 8?

I really want to know where is Voice Recorder in Nokia 8. If there isn't any Voice Recorder App in Nokia 8, is there an application on the play store which can work specifically for the Nokia 8 unique ...
2
votes
0answers
80 views

What kind of information can an Android app from the Play Store with zero permissions enabled gather about me and my phone?

Find an app in the Google Play store Click on Install App is installed without any permissions granted, except for the default settings (SDK >= 23) Run the app without giving any extra runtime ...
2
votes
1answer
197 views

Tangerine app security warning?

I recently got the Essential phone and I started downloading all my apps back. I downloaded the Tangerine banking app, and I got this security warning as soon as I opened the app. "It seems your ...
2
votes
0answers
313 views

Is it possible to stop play-store from updating all the apps automatically? (some automated way, not via settings)

I know there is a setting in Play-store, 'do not auto-update apps'. I am not looking for that one. I am looking for an automated way, like using ADB or some other code by which I can stop apps from ...
2
votes
0answers
209 views

Some apps (SD card ones?) not restored after factory reset of S5. What have I lost? Help!

After a factory reset of my Galaxy S5(same accounts and sim etc), some apps did not restore. I suspect it was the large ones I had moved to the SD card a while back for space reasons (I took my SD ...