Questions tagged [google-play-store]

For questions related to Google's official content store. Please note that questions related to publishing, registering, or otherwise interacting with the Play Store in a development capacity are off-topic.

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11 votes
0 answers
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Google account and installed apps disappeared after an unexpected restart

I have a Note 3 N9005, Lollipop installed on it. My phone just restarted in my pocket, by my clothes "pressing" power and home button (why does that restarts the phone?). After it restarted various ...
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9 votes
1 answer
69k views

I am getting the notification: Disable harmful app. On disabling it, I am still getting back the notification. What do I do?

From the past few weeks, I am getting the notification: Disable harmful app "System Notification Service" can damage your device. On tapping on the notification, I am getting two options: ...
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  • 201
7 votes
0 answers
13k views

How do I force Google Play Store to download new apps on a roaming mobile connection?

I am often on a roaming mobile connection, and I have found that Google Play Store does not allow you to install apps while roaming. Clicking the "Install" button puts the app in a "Downloading..." ...
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  • 399
7 votes
1 answer
67k views

List of purchased apps and app install/uninstall history log anywhere?

My device was damaged and since then I've had to order a hardware replacement. Given that all purchases and application installs/uninstalls via Google Play Store are carried out in connection with my ...
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7 votes
1 answer
1k views

Why is the first step always 73.73 kB while downloading from Google Play Store?

My phone is a OnePlus 5T running Android 8.1. While downloading or updating apps from Google Play Store, the first step is always 73.73 kB. I'm just curious. Is there any technical reason (e.g. file ...
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6 votes
2 answers
20k views

My phone is downloading "Google Play", over mobile data

My phone randomly shows the Download Manager downloading "Google play". I usually cancel this download since it seems fishy to me, and that's what my question (asked below) is about. Since this sounds ...
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  • 161
6 votes
0 answers
1k views

Adding uninstalled apps to wishlist in Play store

There is something in the Play store app that bugs me ever since I found out the problem exists: I cannot add previously uninstalled apps to the wishlist. I made my research and found this thread on ...
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6 votes
0 answers
6k views

How do I remove orphaned permissions that are preventing an app reinstalling on Android lollipop

I have a ZTE phone I'm unable to reinstall facebook on using the Google Play Store - I get the notorious -505 unknown error. If I install a downloaded facebook apk using adb I get the following error....
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6 votes
1 answer
13k views

“Error while retrieving information from server [DF-DFERH-01]” on Play Store

I have a Storex eZee Tab 702 tablet. My Google Play Store was working very well until a few weeks ago, when it started saying, Error while retrieving information from server [DF-DFERH-01] I tried ...
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5 votes
0 answers
315 views

Formatting Play Store review text

I wrote a fairly long review with 4-5 paragraphs, but when posted the Play store seems to strip out all the newlines and just have a giant wall of text instead. I also tried using simple html (just ...
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  • 255
5 votes
0 answers
7k views

Is there a way to force a new update to show up on Google Play?

Since apkmirror.com is not an official source, I would like to download directly from the Google Play Store. But say, Pokemon Go updates have always been announced, and not available on Google Play ...
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4 votes
0 answers
238 views

Cannot rate some installed apps on Google Play Store

It looks like I can rate some apps on Google Play store and cannot for some other ones while both are installed on my smartphone. Here are two examples. InShot app is installed on my phone. But, ...
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4 votes
0 answers
589 views

Can't Donwload/Install/Update any app - Waiting for download

I've got a problem while trying to install/upgrade any app on my android phone, after tapping on install/upgrade it just get stuck with the message waiting for download. Nothing works for me, I ...
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  • 41
4 votes
0 answers
254 views

Downloads start minutes after clicking the button

Recently I've been getting an issue that when I start any download from an app such as the Play Store or Google drive, when I click the download button I get a indication that the download has begun ...
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  • 41
4 votes
0 answers
320 views

Bug in google play store?

Google Play store reports my apps sizes as "null" but AFAIK my app is working. It says "null" where app size should be listed. Is this a bug? At my other app, it says "size undefined".
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4 votes
0 answers
395 views

What is tested in the Google Play Pre-Launch Security Report?

The Google Play store includes a pre-launch security scan in Pre Launch Report -> Security. I am trying to find out what it is actually testing for. Are there any resources that get into detail on ...
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4 votes
0 answers
1k views

When my Google account is deactivated/expires, will my phone delete/lock my apps?

Short version: I'm afraid my Android (HTC One M8) will freak out and delete/lock all the apps connected to my soon-to-be-deactivated Google account. Long version: So my college email ("Account 1") is ...
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  • 41
4 votes
3 answers
21k views

Fix Google Play insufficient storage error without rooting my phone

This question is essentially the same as Google Play: Error downloading app - insufficient space, but I want to fix it without rooting my phone. Clearing Cache, uninstalling Google Play updates and ...
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  • 51
4 votes
2 answers
872 views

Is Google Play Store geo-targeted?

Some companies are telling me that my games are better listed in some countries than in the US. I'm using VPN to try to check if it's true, but the top free games seems to be the same in all ...
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  • 141
4 votes
1 answer
582 views

Android Market not showing full list of app updates

When I have app updates, the android market notifies and takes me to the list of apps that have updates but some apps that have updates are not shown sometimes. Only when I go to search and key in the ...
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  • 2,891
4 votes
1 answer
66k views

Play Store won't download or update apps

I am using Samsung Galaxy Duos GT-I8262. Yesterday I encounter this strange problem. Whenever I download or update an app from Play Store, it only shows downloading bar and the app won't download in a ...
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  • 41
3 votes
0 answers
146 views

How can I download the last supported/compatible version of an app by knowing the Android OS version?

I have a very old samsung phone (Galaxy Ace) which runs Android Eclair. Surprisingly, Google Play and other apps still work and connect to the Internet, but there's a few problems. I had to hard reset ...
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3 votes
2 answers
87 views

Possible to view history of apps LOOKED at on Google Play?

I was wondering, is it possible to view a history of apps I looked at on Google Play, but didn't necessarily download? I went down a lengthy rabbit hole of suggested apps and then my Play Store app ...
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  • 31
3 votes
0 answers
565 views

Play store downloaded more than 100%

What is happening? Play store keeps downloading after 100% how to fix this ?
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  • 31
3 votes
0 answers
6k views

How to disable auto update Google Play Store and Google Play Service

My phone broken WiFi (couldn't scan WiFi around). So, I have to use phone data. However, I'm having problems with two apps: Google Play Store and Google Play Services usually updating, consume a lot ...
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3 votes
0 answers
10k views

Autoupdate not working automatically

I have set the Play store to autoupdate on wifi, and all the individual app settings allow autoupdate, but still I am being asked to approve individual updates for each app. When I approve them, there ...
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  • 172
3 votes
2 answers
801 views

Deleted Google Play app by accident

My friend accidentally deleted his Google Play Store app. It is a Samsung phone. I don't know much about android because I use apple. I clicked on settings --> app manager. It shows that Google Play ...
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  • 151
3 votes
1 answer
190 views

Mystery application called "Add Contacts"

After a factory reset there is no application present on the phone that is called Add Contacts. On such a clean unit I used Google Play Store to install Skype. I think Google Play Store requires some ...
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  • 109
3 votes
0 answers
516 views

Can't install Play Store anymore (CM12.1 peregrine)

Today I uninstalled my gapps (removed files in /system/addon.d, reboot, reflash CM, uninstall Google apps) and then tried to reinstall gapps. Nearly everything was installed properly (GMail, Calendar ...
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3 votes
1 answer
658 views

Is it possible for Google to detect app updates that have not been delivered through Play Store?

I'm playing a game that is developed by a sub-division of Google. (Ingress/Niantic) Usually new versions of this game pushed out through staged roll-outs, which means if you are not one of the lucky ...
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  • 193
3 votes
0 answers
743 views

How to search Android Applications by size?

Is there any way I can search or filter android apps by size less than 1MB or 2MB on any android app store? I have a low end android phone with less memory and installation space. Light weight apps ...
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  • 770
3 votes
0 answers
134 views

Why do certain apps always try to install to a specific Google account?

I have 3 Google accounts on my Android phone: gmail and 2 Google Apps accounts (one at my full-time job and one for my small business). I want all my apps to install under the gmail account, so I've ...
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  • 143
3 votes
2 answers
757 views

Whenever I try to download an app, it keeps wanting to download it to my old Android phone

I bought a used Coolpad, but like new. Whenever I try to download an app, be it an old one already installed on old phone or a new, never before loaded one, it keeps wanting to send data to old phone, ...
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  • 31
3 votes
0 answers
3k views

One device does not show on Google Play

I just purchased two identical Android tablet for my kids, running ICS 4.0, both using the same gmail account. I have the Google Play store installed on both of them, but only one of them show on my ...
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  • 31
3 votes
0 answers
534 views

Google Play app hangs during updates

I have Sony Ericsson Live with Walkman with android 2.3.4. Recently, every time I try to update my apps over WiFi, the updates get stuck and I have to cancel that particular update to proceed. Now, ...
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  • 151
3 votes
0 answers
679 views

Which market am I currently in?

I am on an SGS2 purchased in Germany, located in the UK, sometimes using VPN to the US and have used Market Enabler to change Play Store codes in the past. By now I am confused as to what local market ...
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  • 171
3 votes
0 answers
357 views

Play Store showing wrong HTC phone type

This was previously addressed for another device, but I have the HTC Inspire and my google account sees it as HTC Desire and won't allow me to download some apps. how can I correct it?
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  • 31
3 votes
1 answer
222 views

When I search for apps, what determines the order in which they are ranked?

When I search for apps in the Google Play Store, what is the determining factor of the order in which they are presented to me? Is it the number of downloads? Or reviews? Or total star rating? ...
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  • 131
3 votes
3 answers
46k views

Google Play Store download stops to a certain percentage on large programs

Hey fellow Android Enthusiasts, I have encountered a very weird problem which I hope you could help. When I download a large apps from Google Play Store, it always pauses at a certain percentage, for ...
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  • 163
3 votes
1 answer
3k views

Unable to reach Google Play does not recognize my device

I have the HUAWEI G520-5000 mobile phone which was bought in April 2013 from China during a business trip. The device, despite of being locked for China Mobile carrier, is working properly for my ...
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3 votes
1 answer
1k views

Unable to add credit card in Google Wallet

Whenever I try and buy an app, google asks me to add a credit card in google wallet. But when I finish adding me credit card details, phone number and address and do save (I'm using my sony xperia ...
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3 votes
2 answers
17k views

Play Store can download but not install apps; getting error code 927

On my Pixel phone, apps will download on Play Store, but once the download completes, it doesn't install. After some time, there's a notification from the Play Store that says Google Play isn't ...
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2 votes
0 answers
58 views

Google Play Store showing an app on "All apps" but not on any of the devices

It is possible to see where an app is installed on a device on the Google Play Store web. I go to Apps - My Apps, and have a drop-down menu with all the devices. However, there is one particular app ...
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2 votes
0 answers
50 views

Why can't I install anything since Google Play Store downloads don't reach 100%?

Recently after a hard reset I can't use the Google Play Store on my 5.1 Lollipop. Whatever I try to download from the Google Play Store it gets stuck at some percentage and never reach 100%. Plenty of ...
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2 votes
0 answers
38 views

How does one properly install and run the google play store app on a xiaomi redmi 7 pro that was bought in China?

My cousin has a Xiaomi Redmi Note 7 Pro, Android version 10, MIUI version "MIUI 12.5.1Stable 12.5.1.0(QFHCNXM)" (409dpi) that he bought 'to be delivered from China'. He recently accidentally ...
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2 votes
0 answers
41 views

Rebinding installed apps with Google Play

In order to carry out a country change, Google support told me to uninstall the updates of Google Play (which I see as a downgrade, to version 17), to change the country, and let Google Play update ...
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2 votes
0 answers
516 views

Uninstall system apps on rooted android 10

I've been trying to remove the chrome, youtube and playstore applications from my android device, however, I've run into some issues. I've tried rooting my device, but the systems folder is hard-coded ...
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  • 21
2 votes
1 answer
153 views

Unlocking capability of a locked Samsung Galaxy J3 Emerge phone only for medical purpose

I have just been given a very special type of a phone and I want to know what I can do with it. Let me explain my situation: I just got a Medtronic pain pump installed via surgery and after I was ...
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2 votes
0 answers
145 views

Error 403 and 192 on Google Play

When I try to install an application with Google Play I always get errors 403 and 192. It only happens when I try to install new apps, these errors do not appear when updating apps. I have already ...
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  • 21
2 votes
0 answers
40 views

How to debug a broken Google Play store?

I can´t use the Google Play store. I open it and it freezes on the loading animation. How can I debug it to know whats happening? I have free space on flash, I've been erasing lots of apps and ...
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