Questions tagged [helium]

A backup solution by ClockworkMod, consisting of an app and a desktop application.

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Is there a way to get Helium to work on a Moto G7?

I am trying to restore a single game data file to a new Moto G7 via Helium. I've enabled USB debugging, but when I start the desktop app, they don't connect to each other. The desktop app connects ...
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Helium restarts phone halfway through restore

I was using Helium to transfer an app from an old phone to a new one, with the new one running Android 9. When the data is restoring, however, my phone just restarted with no apparent reason. I tried ...
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3k views

Transfer Android app with offline data to NEW PHONE without ROOT

I've purchased a new phone and have transferred most of the data from the old device to the new one using various means. There is one app, however, that does not have account login, so I cannot save ...
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347 views

How are helium files stored on Google My Drive?

It usually takes me several tries to get all my Android files to Google Drive using Helium. But finally it always seems to work. (155 files yesterday) When I then look at One Drive I don't see a ...
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6k views

How do I fix Helium backup/restore over Google Drive?

I am trying to back up all my game saves to Google Drive using Helium. I can backup a few game saves, but eventually I receive this error: Backup Error An error occurred while performing your app ...
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1k views

Helium won't restore SMS

EDIT: I found a solution, and I made an answer below! ;D Hello everyone :) (fisrt, I apologize for my English, I'm french... :/) Before doing a factory reset to upgrade my android version (Alcatel ...
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840 views

How can I get Helium to work on my One?

I'm trying to backup apps on my OnePlus One using Helium. When I open the Helium Windows Desktop application, it works some magic and tells me Helium is now activated on my phone, but the app still ...