Last call to make your voice heard! Our 2022 Developer Survey closes in less than a week. Take survey.

Questions tagged [lost-phone]

Questions related to "lost devices": How to find them, obtain data stored on them, or at least safely wipe them. Make sure to read the "first aid" hints following the 'info' link below before you ask your question!

Filter by
Sorted by
Tagged with
0 votes
0 answers
3 views

How do I force an Android device to enable location (GPS) remotely when searching for it on Google's Find My Device? [duplicate]

Let's imagine I lost my Android device and want to find it on Google's Find My Device. It works perfectly when my GPS is enabled, but when it isn't, I can see only the last location when GPS was ...
user avatar
1 vote
0 answers
33 views

Is there an app that will allow me to track my phone without data using SMS?

I have an Android phone, but I don't have a data plan. However, I have unlimited SMS and calling. I lost my phone recently (and thankfully, I found it), but it was hard to find, since I couldn't ...
user avatar
0 votes
1 answer
72 views

How to find phone when mobile data switched off and ringtone off

My phone fell out of my pocket while I was out walking the dog. The kids use my phone sometimes, so I had switched mobile data off. My wife is a very light sleeper, so the phone was on silent. This ...
user avatar
1 vote
1 answer
67 views

Lost Android phone. Google will not reveal IP

Is there any way an Android phone can be pinged or tracked by the IMEI number? My phone has been missing for 7 months now and Google tells me the phone got synced. It tells me the date and time and ...
user avatar
0 votes
0 answers
33 views

New phone and new number - Viber and WhatsApp

I had Viber and WhatsApp accounts on my old phone. I lost phone and SIM card/ phone number (ID for apps) has been cancelled. I have new phone and new card/new number. I have downloaded the apps and ...
user avatar
  • 1
0 votes
0 answers
41 views

How to prevent the use of a phone as a second-factor security confirmation

Mobile phones are frequently used to read email and access secure online accounts. So the average phone contains both the account signon usernames and the associated passwords. Email has been used ...
user avatar
1 vote
0 answers
43 views

Erase content of stolen phone, but thief has my PIN

My phone was stolen. I tried to erase it but the only option was set up erase. The problem is I believe the person that has my phone also has my PIN which would give them access to the phone. I know ...
user avatar
0 votes
2 answers
361 views

How can I allow my partner to find my device?

When I lose my device (or think I did) I would like my partner to be able to locate it. However, I cannot find any such setting in the "Find my Device" app. Is there maybe an alternative ...
user avatar
0 votes
0 answers
307 views

"Find My Phone" shows "No active devices"

I am having an issue very similar to this one. However, all the settings noted in the accepted answer are turned on for me. I have used find my phone in the past (though not for a while). I don't know ...
user avatar
  • 121
0 votes
1 answer
147 views

How to remotely log into google account?

I lost my phone and the person who found it, logged out of my google account. Is there a way to make my devive log into google account? (so that i can use "find my phone" to find it.)
user avatar
2 votes
3 answers
186 views

Found a not-so-locked Moto G5S Plus - need help to unlock & return it

I've been to a concert three weeks ago and found a Moto G5S Plus there. I've waited for the owner to call - but they didn't. The phone is not so locked. It has a (stock) screen lock, but it doesn't ...
user avatar
3 votes
2 answers
308 views

I set a 20 character password using Find My Device, but the lock screen only accepts 16

I used Find My Device to set a 20-character password for my phone (it accepted the password without any error messages as shown in the picture below). After I got my phone back, I went to type in the ...
user avatar
  • 31
0 votes
0 answers
45 views

Android phone OS crashes when turning on. Can I recover the phones data?

I have an non-rooted Moto G5 phone that crashes when getting to the main home screen. I get a message that says process system isn't responding and I get the the options to "close app" or "wait" and ...
user avatar
  • 1
0 votes
1 answer
1k views

How do I set up erase and secure?

My phone was stolen so I tried to erase from Samsung Device Manager but it just sends an erase instruction which I don't know whether the person who turns my phone on will be able to just stop from ...
user avatar
  • 1
-1 votes
1 answer
54 views

Stolen Android Tablet [duplicate]

If a tablet has been stolen, the sim card removed and been factory reset, is it possible, at all, to have it tracked?
user avatar
0 votes
2 answers
3k views

Can I track my phone if the thief has reset it?

My phone was stolen by thief. I called but they obviously had taken out the sim. They've logged out all my google accounts, Twitter, Facebook, Viber, and I think that they did a factory reset! Is ...
user avatar
  • 1
0 votes
1 answer
874 views

How to get the IMEI number of a lost phone? [duplicate]

I lost my Android phone Vivo 1713 (v5s) recently. I don't know its IMEI number. How do I get it?
user avatar
0 votes
1 answer
132 views

What if a thief disabled Android Device Manager in settings

I have my phone stolen and It has no Lockscreen pattern. No sim Card. Location Turned off. No Data/WiFi. What if the thief is smart enough to turnoff the Android Device Manager first before doing ...
user avatar
  • 1
0 votes
1 answer
366 views

Stolen phone samsung s9+

Yesterday I lost my phone (s9+) in a coffee shop. After atleast 3 hours of not knowing I lost it. I immediately tried to find it via samsung find my phone unfortunately it has no sim card and was not ...
user avatar
1 vote
0 answers
120 views

Find Your Device doesn't lock/erase or indicate it will be completed when phone is online

I don't believe these exact questions have been answered, so would appreciate your help! I lost my Samsung Galaxy S8 while it was on airplane mode. I have been checking Find Your Device frequently, ...
user avatar
  • 11
0 votes
0 answers
136 views

Can I find lost phone with power off? How to take back data from lost phone?

My Asus Zenfone5 lost 2 dsys ago, I can't find it beacuse its power off. So I was wondering if there is any software I can turn it on without installed any apps on it before. If not i can only buy a ...
user avatar
11 votes
2 answers
20k views

Lost Phone - Enable Secure Erase

So I lost my device today and it was a Samsung Galaxy Prime. I went onto Google's "Find my device" and there were only 2 options: "Start ringing" and "Enable Secure Erase." I pressed the Secure Erase ...
user avatar
0 votes
0 answers
277 views

Can Google Find device triangulate location of my phone by cell tower signal?

I know it wouldn't be precise but can I find my [Not] lost Android 6.0.1 Lenovo P1a41 Turbo by Cell tower signals using Google Find Device ? If not, can any other app do that ?
user avatar
1 vote
0 answers
305 views

Google Find Device Remote Location Turning

Now, if I want to find my Lenovo Vibe P1 Turbo that runs on Marshmallow 6.0.1 and if the GPS is turned off on that phone Can I remotely turn on the location on from my PC so I can find that phone ?
user avatar
3 votes
0 answers
1k views

Is there an API for google's Find My Device, specifically the ringer?

My mom loses her phone constantly, and it's a pain to log out of my password manager, log into hers, log into her google account, and ring the phone with Find My Device. Is there an API somewhere so I ...
user avatar
  • 143
1 vote
0 answers
2k views

Google says No active devices in Find My Device

I have lost my phone this morning. At that time when I go to find my devices there were two mobile phones listed in find my devices including the lost one (and my previous mobile phone). The person ...
user avatar
  • 111
1 vote
1 answer
798 views

Change device on google find my device?

I just had one of my android phones stolen, thankfully it was just a backup burner phone, but I still used my google account on it. I though I should be able to either find or wipe it from google's "...
user avatar
  • 121
0 votes
1 answer
67 views

I have lost my Panasonic Eluga A3 mobile - Can i do Enable lock and Erase then can i access my phone back?

Hi i have lost my Panasonic Eluga A3 mobile and i could see the last time when it was online was last morning 5:45 AM in chennai. The mobile has been switched off by the guy who has looted it. Now i ...
user avatar
1 vote
1 answer
119 views

Lost Phone, I want to locate my phone

Can I get the location of my phone it does have WhatsApp on it, I lost it about 20 hours ago and it was online(life) on WhatsApp 11 hours ago I tried google-locator but it is out of reach because I ...
user avatar
1 vote
1 answer
35 views

Lost Samsung Galaxy S6 help!

My friend has not been able to find her Galaxy S6 which went missing on Saturday night at a dinner party. Many of us rang the phone on that evening whilst at the house but it was on silent. We thought ...
user avatar
  • 11
4 votes
1 answer
613 views

How to know if Android Device Manager's erase phone worked on a stolen device?

Phone was stolen, and when I went to wipe it in the Android Device Manager the phone appears off line for more than 5 days. Today when i checked, the phone was no longer listed in my device manager, ...
user avatar
  • 41
3 votes
1 answer
379 views

Phone Stolen and want to know if it was erased or a google error

My phone was stolen a week ago. I went home to log into my Google account in order to erase my device through Android "Find My Device". There was a check sign next to the erase, but it is still ...
user avatar
1 vote
1 answer
5k views

How can a lost locked phone in airplane mode be unlocked?

I lost my Android phone on vacation that was in airplane mode (Moto G5, v7 updated). It was protected by fingerprint and swipe. I almost always use the fingerprint to unlock, but do very occasionally ...
user avatar
  • 113
0 votes
1 answer
108 views

Locating android phone

I lost my phone. I have a Samsung Galaxy S5 with the corresponding newest Android version that's automatically delivered. I never really used the Google Service so it isn't authorized or whatever. I ...
user avatar
  • 103
0 votes
2 answers
3k views

Get GPS coordinates of lost phone even if GPS was off when lost

I usually turn off my GPS to save batery. However, I would like to be able to turn the GPS on remotely and get its coordinates (e.g. by e-mail). Today a friend of mine almost lost her phone on the ...
user avatar
3 votes
1 answer
5k views

Lost android phone, shows no active devices

Lost an android phone. This is what shows: I tried getting the map at android.com/find This is what is shows: Help please.
user avatar
3 votes
1 answer
75 views

Recommended steps for securing a lost phone

According to Android Device Manager you have several options when it comes to a lost or stolen phone. However it's not clear to me if you are supposed to select just one of them (lock your phone or ...
user avatar
  • 131
1 vote
1 answer
1k views

Remotely turn on location for lost/stolen phone

My Samsung Galaxy S7 was lost or stolen tonight at an airport. I can remotely see that it is at 63% battery power, but I had the Google location turned off. How can I remotely turn on the location? (...
user avatar
  • 11
1 vote
2 answers
166 views

Lost my phone without GPS & data plan on

I have checked other questions on the site and I think my question is not completely duplicate I have lost my OnePlus 2; it is in different country (Indonesia) and I have no way to contact any ...
user avatar
1 vote
1 answer
346 views

How to find a lost Android phone?

My father's Samsung Galaxy S7 Edge was stolen, and we're having a hard time finding it. He logged on Find My Device and has registered it, but the phone is obviously not connected to the wifi to trace ...
user avatar
1 vote
1 answer
231 views

Disconnect a Google/Android account from a phone number

I recently lost my phone for a few days and tried to sign into my Gmail account to let acquaintences know. Gmail wouldn't allow me to sign in, as it was an unfamiliar location, and the only ways I ...
user avatar
  • 113
0 votes
1 answer
754 views

Samsung S6 keep showing Device Security "1 threat detected"

I have found the App "androidlost" to be very useful in order to be able to found my lost phone ... But on my Samsung S6, I keep getting Device Security "1 threat detected" regarding this App and ...
user avatar
  • 101
0 votes
1 answer
899 views

Can Android Device Manager remotely erase my stolen phone's data AFTER synced gmail account's password has already been changed by me?

My android phone has been stolen. The thief took out the sim and immediately turned it off.My Gmail account was synced to it and I tried to remotely ring,locate and erase data using gmail on PC....
user avatar
-2 votes
1 answer
179 views

I have lost my Phone - Please help [duplicate]

I lost my phone somewhere and I know it is not in my house; it is ethier in my car or at the place where I got out of the car (which is by my school). I do not know if my phone is dead by now and if ...
user avatar
1 vote
1 answer
177 views

If I select 'lock device' in Android device manager, will it affect scheduled alarms?

I have left my phone at my girlfriend's house - it's definitely there according to the location feature in Android device manager. There is an alarm set for really early in the morning, which it ...
user avatar
2 votes
3 answers
121 views

Lost Android phone , Google is Forcing to Change Password but how to remote wipe it

I lost my phone today and I tried to do the remote wipe several times because phone was off and I was impatient. Now google says there was suspicious activity with my account and I must my password. ...
user avatar
  • 21
1 vote
1 answer
26k views

How can I find the last Synced location for my phone (which is now dead/off)?

I'm using Google's [Device Manager][1] to find my phone. It shows the last sync time as yesterday but won't show me WHERE that was. (I'm sure my phone battery got too low and it turned off) Device ...
user avatar
  • 1,309
-1 votes
1 answer
59 views

Application Security

If an android device is stolen by someone who is one of expert android users, in such case, we're not sure that how he can manipulate the stolen android device. In such case, sometimes its suspicious ...
user avatar
0 votes
1 answer
277 views

Not able to Track and search stolen android phone [duplicate]

Recently my Smartphone (Lenovo Vibe X3) stolen by someone. It’s very painful for me. When it was stolen, I was able to ring my phone till 10-15 min but that time I was not able to sign in my gmail ...
user avatar
1 vote
0 answers
319 views

Samsung J3 2016 (SM-J320F) is lost

My son as just lost his phone yesterday. I have tried using find my phone but it's only coming up with a serial number. not the phone number. Is that because someone as taking the SIM card out and ...
user avatar
  • 11