Questions tagged [lost-phone]

Questions related to "lost devices": How to find them, obtain data stored on them, or at least safely wipe them. Make sure to read the "first aid" hints following the 'info' link below before you ask your question!

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1answer
28 views

Found a not-so-locked Moto G5S Plus - need help to unlock & return it

I've been to a concert three weeks ago and found a Moto G5S Plus there. I've waited for the owner to call - but they didn't. The phone is not so locked. It has a (stock) screen lock, but it doesn't ...
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28 views

Lost Android Device with Location Service turned off

As can be seen in the title, I've lost my Huawei phone. Sadly the location services are turned off so I can't find it via FindMyDevice or over the Huawei Cloud Service. What I thought of is to ...
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2answers
96 views

I set a 20 character password using Find My Device, but the lock screen only accepts 16

I used Find My Device to set a 20-character password for my phone (it accepted the password without any error messages as shown in the picture below). After I got my phone back, I went to type in the ...
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35 views

Android phone OS crashes when turning on. Can I recover the phones data?

I have an non-rooted Moto G5 phone that crashes when getting to the main home screen. I get a message that says process system isn't responding and I get the the options to "close app" or "wait" and ...
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26 views

Samsung Galaxy J7

phone is locked I don't rember pin tried pressing volume and lock button at same time but it goes to os warning instead of restarting itself and it stays on downloading if anyone can help lmk
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1answer
61 views

How do I set up erase and secure?

My phone was stolen so I tried to erase from Samsung Device Manager but it just sends an erase instruction which I don't know whether the person who turns my phone on will be able to just stop from ...
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0answers
46 views

Syncing my lost phone

How can you sync your messages and contacts from your Android if your phone is lost or stolen are you able to sync it from your new number without the phone there present
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0answers
27 views

Tranfer Friends (nothing else) from lost phone

The title says it all. I have lost my phone. I do have access to my LINE account from a pc and thus a registered email and password. How do I recover c.q. transfer my Friends to a new phone number?
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1answer
42 views

Stolen Android Tablet [duplicate]

If a tablet has been stolen, the sim card removed and been factory reset, is it possible, at all, to have it tracked?
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105 views

I want to copy app data from an old phone to new phone

I have a Samsung phone and oppo phone. I have created many paytm accounts with different phone numbers and it does not required one time password in my Samsung phone even it is formatted. I want all ...
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2answers
224 views

Can I track my phone if the thief has reset it?

My phone was stolen by thief. I called but they obviously had taken out the sim. They've logged out all my google accounts, Twitter, Facebook, Viber, and I think that they did a factory reset! Is ...
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0answers
10 views

How to locate a device which has been factory reset? [duplicate]

My Samsung Galaxy Tab 4 has been stolen. I'm pretty sure they have performed a factory reset or removed my account(s) from my Tablet due to its not showing up in the accounts that are suppose to be ...
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85 views

Android devices using same Google account reported lost. Is there a way to recover contacts, photos and other important data

My friend and I were using the same Gmail to use huawei android devices. I didn't know he was using mine till I erase all data of his phone through security section in manage account settings.as he ...
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79 views

How do take the google find my phone pin off?

I lost my phone (LG). I decided to go to find my phone on google when I signed in and saw where it was located I put a screen lock on it and put in a password. When I found my phone I put in the pin ...
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1answer
786 views

How to get the IMEI number of a lost phone? [duplicate]

I lost my Android phone Vivo 1713 (v5s) recently. I don't know its IMEI number. How do I get it?
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1answer
102 views

What if a thief disabled Android Device Manager in settings

I have my phone stolen and It has no Lockscreen pattern. No sim Card. Location Turned off. No Data/WiFi. What if the thief is smart enough to turnoff the Android Device Manager first before doing ...
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1answer
154 views

Stolen phone samsung s9+

Yesterday I lost my phone (s9+) in a coffee shop. After atleast 3 hours of not knowing I lost it. I immediately tried to find it via samsung find my phone unfortunately it has no sim card and was not ...
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107 views

Find Your Device doesn't lock/erase or indicate it will be completed when phone is online

I don't believe these exact questions have been answered, so would appreciate your help! I lost my Samsung Galaxy S8 while it was on airplane mode. I have been checking Find Your Device frequently, ...
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0answers
127 views

Can I find lost phone with power off? How to take back data from lost phone?

My Asus Zenfone5 lost 2 dsys ago, I can't find it beacuse its power off. So I was wondering if there is any software I can turn it on without installed any apps on it before. If not i can only buy a ...
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2answers
7k views

Lost Phone - Enable Secure Erase

So I lost my device today and it was a Samsung Galaxy Prime. I went onto Google's "Find my device" and there were only 2 options: "Start ringing" and "Enable Secure Erase." I pressed the Secure Erase ...
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223 views

Can Google Find device triangulate location of my phone by cell tower signal?

I know it wouldn't be precise but can I find my [Not] lost Android 6.0.1 Lenovo P1a41 Turbo by Cell tower signals using Google Find Device ? If not, can any other app do that ?
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239 views

Google Find Device Remote Location Turning

Now, if I want to find my Lenovo Vibe P1 Turbo that runs on Marshmallow 6.0.1 and if the GPS is turned off on that phone Can I remotely turn on the location on from my PC so I can find that phone ?
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0answers
623 views

Is there an API for google's Find My Device, specifically the ringer?

My mom loses her phone constantly, and it's a pain to log out of my password manager, log into hers, log into her google account, and ring the phone with Find My Device. Is there an API somewhere so I ...
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0answers
1k views

Google says No active devices in Find My Device

I have lost my phone this morning. At that time when I go to find my devices there were two mobile phones listed in find my devices including the lost one (and my previous mobile phone). The person ...
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1answer
252 views

Change device on google find my device?

I just had one of my android phones stolen, thankfully it was just a backup burner phone, but I still used my google account on it. I though I should be able to either find or wipe it from google's "...
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1answer
56 views

I have lost my Panasonic Eluga A3 mobile - Can i do Enable lock and Erase then can i access my phone back?

Hi i have lost my Panasonic Eluga A3 mobile and i could see the last time when it was online was last morning 5:45 AM in chennai. The mobile has been switched off by the guy who has looted it. Now i ...
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1answer
108 views

Lost Phone, I want to locate my phone

Can I get the location of my phone it does have WhatsApp on it, I lost it about 20 hours ago and it was online(life) on WhatsApp 11 hours ago I tried google-locator but it is out of reach because I ...
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1answer
32 views

Lost Samsung Galaxy S6 help!

My friend has not been able to find her Galaxy S6 which went missing on Saturday night at a dinner party. Many of us rang the phone on that evening whilst at the house but it was on silent. We thought ...
4
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1answer
376 views

How to know if Android Device Manager's erase phone worked on a stolen device?

Phone was stolen, and when I went to wipe it in the Android Device Manager the phone appears off line for more than 5 days. Today when i checked, the phone was no longer listed in my device manager, ...
3
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1answer
97 views

Phone Stolen and want to know if it was erased or a google error

My phone was stolen a week ago. I went home to log into my Google account in order to erase my device through Android "Find My Device". There was a check sign next to the erase, but it is still ...
1
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1answer
2k views

How can a lost locked phone in airplane mode be unlocked?

I lost my Android phone on vacation that was in airplane mode (Moto G5, v7 updated). It was protected by fingerprint and swipe. I almost always use the fingerprint to unlock, but do very occasionally ...
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1answer
103 views

Locating android phone

I lost my phone. I have a Samsung Galaxy S5 with the corresponding newest Android version that's automatically delivered. I never really used the Google Service so it isn't authorized or whatever. I ...
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2answers
2k views

Get GPS coordinates of lost phone even if GPS was off when lost

I usually turn off my GPS to save batery. However, I would like to be able to turn the GPS on remotely and get its coordinates (e.g. by e-mail). Today a friend of mine almost lost her phone on the ...
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1answer
4k views

Lost android phone, shows no active devices

Lost an android phone. This is what shows: I tried getting the map at android.com/find This is what is shows: Help please.
3
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1answer
73 views

Recommended steps for securing a lost phone

According to Android Device Manager you have several options when it comes to a lost or stolen phone. However it's not clear to me if you are supposed to select just one of them (lock your phone or ...
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1answer
685 views

Remotely Turn on Location for Lost/Stolen Phone

My Samsung Galaxy S7 was lost or stolen tonight at an airport. I can remotely see that it is at 63% battery power, but I had the google location turned off. How can I remotely turn on location? (I ...
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2answers
149 views

Lost my phone without GPS & data plan on

I have checked other questions on the site and I think my question is not completely duplicate I have lost my OnePlus 2; it is in different country (Indonesia) and I have no way to contact any ...
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1answer
329 views

How to find a lost Android phone?

My father's Samsung Galaxy S7 Edge was stolen, and we're having a hard time finding it. He logged on Find My Device and has registered it, but the phone is obviously not connected to the wifi to trace ...
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1answer
189 views

Disconnect a Google/Android account from a phone number

I recently lost my phone for a few days and tried to sign into my Gmail account to let acquaintences know. Gmail wouldn't allow me to sign in, as it was an unfamiliar location, and the only ways I ...
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1answer
557 views

Samsung S6 keep showing Device Security “1 threat detected”

I have found the App "androidlost" to be very useful in order to be able to found my lost phone ... But on my Samsung S6, I keep getting Device Security "1 threat detected" regarding this App and ...
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0answers
18 views

How do I turn on notifications while it's lost?

Well, it isn't really lost my sibling stole it and she won't give it back. I'm assuming I left it on mute because I can't hear it when I'm calling it. Is there any way I could turn the notification on?...
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1answer
749 views

Can Android Device Manager remotely erase my stolen phone's data AFTER synced gmail account's password has already been changed by me?

My android phone has been stolen. The thief took out the sim and immediately turned it off.My Gmail account was synced to it and I tried to remotely ring,locate and erase data using gmail on PC....
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1answer
169 views

I have lost my Phone - Please help [duplicate]

I lost my phone somewhere and I know it is not in my house; it is ethier in my car or at the place where I got out of the car (which is by my school). I do not know if my phone is dead by now and if ...
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1answer
123 views

If I select 'lock device' in Android device manager, will it affect scheduled alarms?

I have left my phone at my girlfriend's house - it's definitely there according to the location feature in Android device manager. There is an alarm set for really early in the morning, which it ...
2
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3answers
101 views

Lost Android phone , Google is Forcing to Change Password but how to remote wipe it

I lost my phone today and I tried to do the remote wipe several times because phone was off and I was impatient. Now google says there was suspicious activity with my account and I must my password. ...
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1answer
22k views

How can I find the last Synced location for my phone (which is now dead/off)?

I'm using Google's [Device Manager][1] to find my phone. It shows the last sync time as yesterday but won't show me WHERE that was. (I'm sure my phone battery got too low and it turned off) Device ...
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1answer
54 views

Application Security

If an android device is stolen by someone who is one of expert android users, in such case, we're not sure that how he can manipulate the stolen android device. In such case, sometimes its suspicious ...
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1answer
260 views

Not able to Track and search stolen android phone [duplicate]

Recently my Smartphone (Lenovo Vibe X3) stolen by someone. It’s very painful for me. When it was stolen, I was able to ring my phone till 10-15 min but that time I was not able to sign in my gmail ...
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0answers
294 views

Samsung J3 2016 (SM-J320F) is lost

My son as just lost his phone yesterday. I have tried using find my phone but it's only coming up with a serial number. not the phone number. Is that because someone as taking the SIM card out and ...
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2answers
2k views

Device got stolen. How to see its activities using my computer?

I have 2 mobile devices using the same Gmail account. One of them got stolen. The thief has used my Gmail account and also search. How can I see the browsing history of the stolen mobile? I already ...