Questions tagged [samsung-kies]

For questions regarding Samsung Kies, a PC application for updating and managing Samsung smartphones.

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Rooted SGS3 and Kies doesn't work with my ROM, Looking for contact list files

Recently rooted my SGS3 and installed a custom ROM, so I had to import my contacts number back into my phone and I had them saved as a vcard... When I imported all the names, I thought it had buggered ...
Eehan's user avatar
  • 1
0 votes
0 answers
829 views

Can not copy files from PC to Galaxy SIII

I have a Galaxy SIII GT-I9300 and 32-bit Windows 7 PC. When I connect the SIII to the PC it gets detected and I can browse phone and memory card. But I am not able to copy files from PC to SIII ...
Akshay Kulkarni's user avatar
2 votes
0 answers
4k views

Samsung Kies restore a backup from another PC

I recently did a backup as I had to send my S3 to samsung to fix a broken screen. I took my backup on my work pc and copied the whole backup folder to an external drive. I now have my phone back and ...
Matthew Grima's user avatar
0 votes
2 answers
3k views

How can I import sms from iphone 4s / IOS6 with Samsung Kies

I've got a brand spanking Samsung Galaxy Note 2 and I want to import my SMS's - I've installed Kies, detected an iphone backup, (my iphone's name and date displays) but the import screen just ...
ptim's user avatar
  • 111
1 vote
1 answer
550 views

galaxy tab 2 usb issues

My new Galaxy Tab 2 can't connect to my PC via USB. When I plug it in my PC, it plays a tone. It means some new hardware has been connected. It appears in Kies as GT-P3113. But when I mouse-over it, ...
will's user avatar
  • 11
1 vote
1 answer
5k views

Kies is not working after flashing cyanogenmod on my Samsung Android phone

I have flashed my samsung android phone(GT-I5510) to CM7 and everything is fine with it exept that kies has stopped working with it..i.e when I connect my phone to laptop, it doesn't show the option ...
Aman Agarwal's user avatar
1 vote
2 answers
13k views

Transferring pdfs from computer to android

When trying to transfer pdfs from computer to Galaxy Note II, Samsung Kies reports 'No App to read file'. I have several pdf readers including adobe for android and downloads direct to Note 2 work ...
user25660's user avatar
3 votes
4 answers
10k views

Send and receive text messages on computer using galaxy s2

I could use Nokia PC suite to receive and send SMS messages on my computer. But I could not find this feature in Samsung Kies. How can I send and receive text messages on a PC using my Galaxy SII?
Khaleel's user avatar
  • 152
3 votes
0 answers
860 views

software does not want to update

I have a Samsung Galaxy S3. Every time I try to update my software/ check for updates I receive the following message: "failed to update firmware due to network or server problem. Try software update ...
user25449's user avatar
2 votes
2 answers
2k views

Connecting Galaxy S2 ICS to Kies

I tried connecting my Samsung Galaxy SII(ICS) to Samsung Kies 2.0.2 through USB. But whenever i connect the cable, Kies asks me to switch the phone to Kies Studio mode. But I could not find this mode ...
Khaleel's user avatar
  • 152
1 vote
0 answers
335 views

Samsung Galaxy Tab frozen on update via Kies and no longer working

I connected my Samsung galaxy tab and was updating it using the Kies software. It then got onto a section about emergency recovery. I selected the device and then nothing really happened. So I went ...
Alex's user avatar
  • 11
2 votes
2 answers
2k views

Reinstall default apps on Galaxy S3 before updating to Jelly Bean

I want to update my Galaxy S3 to Jelly Bean but after downloading the firmware using Kies, it starts updating, but then it stops with a "dead" Android with a red triangle icon. I think it's because I ...
brpaz's user avatar
  • 141
0 votes
1 answer
844 views

How do you install samsung Kies to an alternative hard drive?

I am trying to install Kies in order to get Ice cream sandwich for my galaxy note 1, my C drive is full and I would like to install on D drive which has plenty of space.
B Blalock's user avatar
3 votes
2 answers
3k views

Samsung Android phone / tablet drivers without using the Samsung Kies

As Samsung Kies require one to be online in order to install but all I need are just Samsung drivers so that the OS (e.g. Windows XP, Windows 7) can recognize the Samsung Android device. So, how to ...
Jack's user avatar
  • 1,026
1 vote
2 answers
24k views

How can I update my Samsung Galaxy S2 (GT-I9100) from Android 2.3.3 to a newer version?

I have a Samsung Galaxy SII (GT-I9100). OS version-2.3.3. Whenever I connect it to Kies, it cannot find an available software upgrade. Is there any other way to upgrade my OS?
user23986's user avatar
1 vote
1 answer
2k views

Will I lose root & CWM when I upgrade via Kies (Galaxy Note 2)?

I rooted my Samsung Galaxy Note 2 with ClockworkMod Recovery. My Samsung Galaxy Note 2 is using Official Samsung firmware from T-Mobile and ClockworkMod Recovery. In the future Samsung may release a ...
Tony Tran's user avatar
2 votes
7 answers
26k views

Kies dies when trying to update Galaxy Note firmware

I downloaded and installed Kies in my Windows 7 laptop. (Toshiba Satellite.) I plug the phone in the USB, it is recognized and its storage shows in Explorer. Then I run Kies. It says there is a ...
JCCyC's user avatar
  • 583
4 votes
0 answers
688 views

Why does my Samsung Galaxy S2 have duplicate calendar events?

Why does my Samsung Galaxy S2 have duplicate calendar events? I am using Outlook calendar and have downloaded the Google calendar to allow it to sync. When I use the Samsung Kies Program to sync the ...
Barbara's user avatar
  • 41
2 votes
1 answer
6k views

Cannot upgrade Galaxy Y GT-S5360 with new firmware using Kies

Whenever I try to click "upgrade", my phone suddenly disconnects from Kies but the download prompt still runs. After the download process completes, Kies suddenly closes and there are no changes with ...
jessa lynn monio's user avatar
1 vote
0 answers
5k views

Samsung galaxy s3 driver problem on win7 ult 64 bit machine

The Driver Problem. When I install the drivers and restart my system it will not pick them up, I have tried USB debug mode and normal mode it still won’t work. Even multiple installs of Kies_2.5.0....
Mattlinux1's user avatar
3 votes
1 answer
98k views

Formatting (or reinstalling) Samsung Galaxy S2

I have some experience about Android phones (but i'm not an expert) . I have problems with my Samsung Galaxy S2 (GT-I9100) . Its battery heating too much, there are a lots of applications, sometimes ...
Eray's user avatar
  • 125
2 votes
0 answers
390 views

AT&T Galaxy SIII / Windows 7 64bit AMD/ Cannot mount USB drive

I just want to transfer files between my new cell phone and my new computer. I have been on the phone with both AT&T and Samsung tech support for two days. No joy. I and they have tried dozens of ...
Jive Dadson's user avatar
2 votes
1 answer
235 views

Galaxy Note 4.0.4 upgrade failure [closed]

My Samsung Galaxy Note (GT-N7000) currently has 4.0.3 installed. It has let me know it has the upgrade for 4.0.4 but every time I run it, it fails. After failure it will boot back up fine and has a ...
Cipher Menial's user avatar
2 votes
3 answers
7k views

Can I run Samsung apps (app market from Samsung) without a SIM and mobile connection?

I have a Samsung Galaxy S with Android 2.2. I have read that now there is a "Kies" app available from Samsung which would allow to upgrade the OS on the phone without connecting it with the USB cable ...
imz -- Ivan Zakharyaschev's user avatar
3 votes
1 answer
3k views

Phone interrupted during update

I was updating my phone using Kies and the download was interrupted. My phone now has a black screen with a little phone, a yellow triangle with an exclamation point, and a computer on it. I cannot ...
Chelsie's user avatar
  • 39
2 votes
3 answers
16k views

Kies unable to connect to Samsung Galaxy S3 after rooting

After I rooted my Samsung Galaxy S3 GT-I9300 phone, I was no longer able to connect to Kies to do a sync. Does anyone know why? I have tried to reinstall Kies on my laptop, performed "Troubleshoot ...
louis xie's user avatar
  • 171
2 votes
0 answers
672 views

Samsung Kies program on my PC can't restore contacts to Samsung Galaxy S

I downloaded a new program, and I already did a backup using the Samsung Kies program installed on my PC, but now I can't restore the contacts because the program is not recognizing the phone, and I ...
ammar's user avatar
  • 21
2 votes
0 answers
649 views

Galaxy S II - USB debugging not turning off

I have a Samsung Galaxy S II. Instead of Samsung Kies, I have installed MyPhoneExplorer to use for synchronization. This required me to enable USB debugging. After I turn it off and connect Kies ...
LRic's user avatar
  • 21
1 vote
1 answer
1k views

Cannot upgrade Samsung gt-i5800 firmware from 2.1

Hi I cannot upgrade Samsung gt-i5800 firmware from 2.1 using kies, it tells me that the phone requires 3000 mb (or 3gb) but it doesn't even have this as internal memory as far as i know! Has anyone ...
Rosy's user avatar
  • 11
2 votes
3 answers
42k views

How to sync playlist to Samsung Galaxy S3 from Kies?

I just got my new Galaxy S3 today (after a couple of years using BB and iOS) and I installed Samsung Kies on my computer. Kies's interface is quite intuitive (laying out everything almost the same ...
Laurence's user avatar
  • 187
2 votes
2 answers
13k views

Cannot restore Kies backup after firmware upgrade

I backed up my Samsung Galaxy S2 on Kies before updating to Ice Cream Sandwich. After the upgrade I tried to restore, but the restore fails each time I try.
John's user avatar
  • 31
6 votes
3 answers
2k views

Kies won't connect to Galaxy S2

It just displays Connecting... forever when I plug in the phone (through USB), and nothing else happens. What should I do? I just installed Kies, v2.3.0.12035_16
bevacqua's user avatar
  • 161
8 votes
6 answers
60k views

Samsung Galaxy S 2 Kies update problem: "does not support initialising"

I've been fruitlessly trying to get the new Android OS update for my s2 for quite some time now and I finally thought my troubles were over when I saw an update for Samsung Kies pop up earlier today ...
Joe's user avatar
  • 81
1 vote
1 answer
2k views

Samsung Galaxy 3 (GT-i5801) is not being detected in Kies

Whenever I connect my device to my PC, it asks me on connection for the type of connection I want. If I select Samsung kies in the device it shows me connected, but in the kies it keeps connecting (...
Mihir Mehta's user avatar
3 votes
1 answer
10k views

Problem with Samsung Galaxy S2 Driver on Windows

I updated Kies today and my Samsung Galaxy S2 phone doesn't connect to my pc via Debug Mode any more. Below is the screen shot When I uninstall that and try to reconnect I get an error saying driver ...
Harsha M V's user avatar
3 votes
1 answer
16k views

What happens when you kill the Samsung Kies Wifi Agent?

My Macbook Pro was running hot, the fans running constantly. This is not usual behavior. When I looked at the running processes, I saw that the Kies Wifi Agent was gobbling up a lot of RAM. I tried ...
Goodbye Stack Exchange's user avatar
3 votes
2 answers
1k views

Samsung apps cannot be run. Please try again later

I'm using Kies to connect my 'Samsung Galaxy Ace' in my PC. All the options like Music,Photos,Videos and Podcasts working fine. But when I click on Samsung Apps under Store option, its showing an ...
Charan's user avatar
  • 31
0 votes
1 answer
964 views

KiesPDLR has stopped working

Why after recent Kies update to Ver.2.1.1.11124_17 I get this message? Though Kies continues to run it is no longer possible to update firmware.
Chesnokov Yuriy's user avatar
1 vote
1 answer
540 views

Why GPS tags are lost after saving images to PC with KIES?

I'm using Samsung Galaxy S and latest Kies downloaded from samsung site. When I save images to PC all GPS tags are elliminated. How to keep them intact?
Chesnokov Yuriy's user avatar
0 votes
1 answer
2k views

Samsung Galaxy Mini GT-S5570 Gets disconnect during firmware upgrade via kies

Whenever i try to upgrade the firmware of my galaxy mini gt-s5570 via samsung kies.....first KIES starts to download the firmware...but the phone doesn't show "downloading" on screen first...but every ...
Saujanya Acharya's user avatar
2 votes
1 answer
4k views

Why does Samsung Kies say that my device does not support software upgrading via kies?

I bought a Galaxy Ace. It initially came with: Gingerbread 2.3.3 Build is GINGERBREAD.XWPKY, for regions France, Germany, Italy, Netherlands, Portugal, Spain, Turkey, UK Unrooted With that, let me ...
d4ryl3's user avatar
  • 609
2 votes
0 answers
781 views

Sync My Calendar with Outlook/Exchange 2010 using Kies messes up dates on Galaxy S II

I have a Samsung Galaxy S II running Gingerbread (2.3.5). I tried synchronizing My Calendar with Outlook/Exchange 2010 (Outlook running on Win7) using Kies (over USB). I started with a clean calendar ...
mcguinn's user avatar
  • 21
1 vote
0 answers
313 views

Device upgrade issue via Samsung Kies [duplicate]

Possible Duplicate: Kies: Firmware can not be upgraded? Device: Galaxy SL (GT I9003) I had fresh install from Samsung Service center for Android. They again installed Android 2.2. And now the ...
MalTec's user avatar
  • 193
2 votes
1 answer
879 views

Alternative for Kies

New firmware upgrade is available. I tried to install it through Kies at least 15 times. But every time, it fails. I am using latest version of Kies on my PC. I Googled for alternative. I found ODIN ...
Amit Kumar Gupta's user avatar
2 votes
3 answers
1k views

Kies: Firmware can not be upgraded? [duplicate]

Possible Duplicate: Samsung Kies: 'This version of the device can not be updated'. Never? Have Galaxy SL (GT I9003). Had given mobile to Samsung service center for upgrade to Android 2.3, ...
MalTec's user avatar
  • 193
1 vote
1 answer
869 views

Can I remove the "USB Configuration\KIES\UMS" splash-screen?

Everytime that I plug my Android smartphone on my USB PC port to recharge the batteries a splash-screen popup telling me to choose between "KIES and UMS-only configuration" and I need to chose "Cancel"...
Diogo's user avatar
  • 1,634
6 votes
3 answers
20k views

Samsung Galaxy - Import contacts from sbu file

I'd a Samsung Galaxy i551. I've done a backup using Kies and it saved a .sbu file. Now I don't have the phone any more and I'd like to export this information to some useful format or at least to view ...
Diego's user avatar
  • 1,311
2 votes
4 answers
4k views

Samsung Galaxy S disconnected during Kies firmware download

The phone will not work at all now and only shows an icon depicting the phone and a pc connected with an exclamation in the middle. I have taken out the battery etc but to no avail. The PC now doesn't ...
Stuart Carter's user avatar
0 votes
1 answer
8k views

Is it possible to connect Samsung Galaxy Ace with USB but without Kies?

I have a Samsung Galaxy Ace and my problem is that I am unable to connect the USB to my PC, without starting Kies software. Is it possible that I can connect my Ace to my Laptop without using Kies, ...
Abbas's user avatar
  • 259
1 vote
2 answers
1k views

What can cause the Oct 2011 OTA update of the Galaxy Tab 10.1 to fail?

I'm using a Galaxy Tab 10.1 3G (GT-P7500), Android 3.1, Baseband version P7500XXKG7, Build HMJ37 P7500XWKG9, rooted. (I got it with 3.1 and TouchWiz preinstalled.) A few weeks ago, I got a ...
hheimbuerger's user avatar