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Questions tagged [stock-email-app]

For issues with the pre-installed email app. If your problem is rather with GMail, please use the 'gmail' tag. Other related tags and information can be found in the full tag wiki.

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Recover Draft Emails from Deleted Account

I have a Samsung Galaxy S5 phone and use the native, built-in email app for two corporate/ActiveSync accounts. Recently something went wrong with the settings of one of the accounts, which caused my ...
Luminocity's user avatar
0 votes
0 answers
33 views

Samsung Galaxy S4 Mail App not syncing while set to Automatic sync(Push)

It does sync automatically(push) only when I have opened the app. But today, eventhough I had it opened it didn't. I would like my phone to sync auto even after I close the app. I would also download ...
Jzep's user avatar
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0 votes
0 answers
228 views

How can you connect to Yahoo! imap in native android email client?

I'm running Android 8.0 on an LG V20 When I attempt to connect my Yahoo! mail to the stock android email app I'm unable to enter my application password for Yahoo! Instead the native android email app ...
Altimus Prime's user avatar
2 votes
1 answer
709 views

Open attachment that contains forwarded email (MIME type message/rfc822)

When I forward an email with Mutt from my laptop, Mutt adds the forwarded email as an attachment with MIME type "message/rfc822". Unfortunately, Android's stock email client "com....
Matthias Braun's user avatar
0 votes
1 answer
117 views

Set transfer encoding in stock email app

I use Android's stock email client "com.android.email" version 8.1.0 on Samsung Galaxy J5 running LineageOS. I noticed that the emails are sent using Content-Transfer-Encoding: base64 I'd like to ...
Matthias Braun's user avatar
2 votes
0 answers
788 views

Unable to archive IMAP email with GMail app

I'm using the Gmail app on a Pixel 2 running Android 10. I'm connecting to a private IMAP server (despite the app name, "Gmail" is a general-purpose mail client, not just for Google Mail). How can I ...
Jim Stewart's user avatar
2 votes
1 answer
830 views

Android massive background data usage 38 GB month

I have Mediatek Smartphone with stock Android 7.0 and suddenly it increases data usage. Tracked it down to /data/data/com.android.email/cache which is occupying 1.6 GB. I have cleared cache many times ...
alecxs's user avatar
  • 4,044
1 vote
0 answers
36 views

Can I get rid of fake messages from the preview?

On a Galaxy tablet, underneath "Messages 3 x 2", or "Email 3 x 2", some fake messages are appearing. John Doe Tomorrow's event Marissa Haro [illegible] Raye Re: Re: How's it ...
Andrew Grimm's user avatar
3 votes
0 answers
628 views

Android cannot send mail

After working fine for a while, since a couple of months our tablet cannot send mails from mail accounts across several providers. However, receiving mails works. I tried whatever I could think of or ...
Martin's user avatar
  • 205
0 votes
1 answer
32 views

Mail app never syncs automatically

Despite setting a sync schedule for my my account in the mail app, it has never performed a sync automatically. New mail is only ever fetched when I open the app, and pull down to refresh. When I ...
thomasrutter's user avatar
0 votes
1 answer
122 views

Does a stock email app auto-update?

To clarify, two things: 1. I mean auto-updates to the app itself, not syncing to receive emails. 2. I'm not sure if there's a *difference, but I'm more interested in knowing about the stock apps/...
Casspers's user avatar
0 votes
0 answers
184 views

How to disable alerts for email in subfolders?

The base Android email app on my honor 7 displays alerts for all mail regardless of folder. I don't want to see any of the high volume subfolders i have, just stuff sent straight to my top level inbox ...
user1561108's user avatar
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0 answers
53 views

Strange exchange mail behaviour on Cyanogen OS

I have a Wileyfox Spark X running Cyanogen OS 13.0 and use the Gmail app and the stock email app for personal and work mails. The stock e-mail runs into problems when I reply to an e-mail thread. ...
alle_meije's user avatar
0 votes
1 answer
2k views

Stock mail app not showing email body

I use the stock mail app to check a number of email accounts, including my Hotmail account (via IMAP). Until recently my email worked just fine but now when I read an email the body of the email ...
Coomie's user avatar
  • 101
1 vote
1 answer
1k views

Are the AOSP Email and Calendar apps dead?

Are the AOSP Email (com.android.email) and Calendar (com.android.calendar) apps dead? I cannot find any information on their development, though they appear to have been stuck on version 6.0.1 for ...
Ben's user avatar
  • 11
1 vote
0 answers
84 views

Old emails from 2011 showing up in email

In the stock email app, I've suddenly had old emails showing up for no reason. I haven't changed any settings or linked my account to anything new. Screenshot (click image for larger variant) As ...
VanNotCar's user avatar
0 votes
1 answer
952 views

Huawei P8 Lite - email client not synchronising with BT email server

Our Huawei P8 Lite (2016 Android 5) email client is not synchronising correctly with the BT mail server. It picks up all the incoming mails, but does not seem to take account of mails deleted on the ...
PeteThePen's user avatar
1 vote
1 answer
280 views

Why is my email being marked as read?

I recently discovered that my email, served via POP3 on a SquirrelMail server, and only accessed by the stock Android Email application, is all being marked as read on the server. Every one of them? ...
cde's user avatar
  • 773
1 vote
0 answers
79 views

My S5 stock email flag due date

My S5 stock email app flags emails for 'next week' when should be 'no date'. how to fix this? Other email apps flag ok. I can see this in my s5 tasks and notes and in my outlook to do. I tried ...
GLH's user avatar
  • 11
1 vote
1 answer
62 views

What's this option in the AOSPA stock email app?

On my Paranoid Android ROM, that I installed because the old CM ROM I was using is dead link and I needed a ROM to run, I am configuring the Email app, but I can't understand what is the meaning of ...
Sylveon's user avatar
  • 233
0 votes
1 answer
665 views

Email app syncing two years old messages

OK, I have maybe quite a silly quiestion, but could you recommend email app that does this: Show emails from the latest month/week, then delete them from phone memory (unless I want to sync them ...
xYann00's user avatar
1 vote
2 answers
1k views

Is "Inbox" the old stock email application?

I am setting up a new Nexus 5X with Marshmallow. There does not appear to be a default mail application as in prior versions; instead there is just the GMail application. Is the Inbox by Google ...
mattm's user avatar
  • 4,231
0 votes
1 answer
3k views

Where does Android store offline contacts and email account details?

Basically, I want to set up a home-rolled sync for these, but I have no idea where they live by default on a CyanogenMod without GApps. Could someone please help me out?
Koz Ross's user avatar
  • 103
0 votes
1 answer
318 views

Email has stopped message once per day on Android Lollipop version 5

I have an issue on Samsung Galaxy S5 where I get a Email has stopped message at least once per day. I have updated to the latest OS - I'm on Android Lollipop version 5 and I have tried deleting the ...
crmpicco's user avatar
  • 103
1 vote
2 answers
704 views

How can I reclaim space used by the defaul email client

The default email client on my phone is reported as have almost 2.5Gb of data. It's used to sync with my work Exchange account. I've reduced the number of days to sync and the number of folders to ...
TomG's user avatar
  • 3,749
2 votes
2 answers
449 views

How to cancel email account setup without accepting server specified security policies?

This is a similar question to How do I avoid the server-specified security policies for my work e-mail? but whereas they are trying to use an Exchange email account without accepting the server's ...
user56reinstatemonica8's user avatar
1 vote
0 answers
192 views

How can I get the raw text of an email with Samsung's Mail client for Lollipop?

Does Android Mail support the ability to get the raw as-sent text of an email? Alternatively, is there a way to forward an email as an attachment? I'd like to be able to report spam email to Spamcop....
Joe Sewell's user avatar
0 votes
1 answer
291 views

How to save an image inlined into an email using the stock Email app?

I received an email containing an inline photo (not as attachment, but inside the message body) and I would like to save this image as a file, so that I can for instance open it in my gallery. I'm ...
anol's user avatar
  • 223
0 votes
1 answer
522 views

How do you force the default mail app to resync it's folder list with exchange?

I've got a Kyocera Duraforce that appears to have it's folder list out of sync with our exchange server. A large number of folders were created and shortly afterwards deleted and the deleted folders ...
Darinth's user avatar
  • 101
1 vote
0 answers
206 views

How Do I sort Email within my Motorola Moto G email program?

Within the Moto G email program which seems like Outlook, how can you sort the emails within your inbox? I want to sort them by sender not date.
Cliff's user avatar
  • 11
1 vote
0 answers
172 views

How to see Appointment Info in E-Mail Calendar App

I have a Motorola Android Phone with KitKat (however I think this issue applies to Android in general). When I receive some appointment on my Exchange Account, it appears on the inbox, however the ...
Martin's user avatar
  • 111
3 votes
1 answer
122k views

Stop text messages from going into my Exchange account's Inbox

When a text message comes in, the stock email app throws a copy into my Exchange email accounts that are on the phone. I want to turn this feature off but cannot find a setting for it anywhere. I have ...
michelle scheibler's user avatar
0 votes
1 answer
2k views

What is the com.android.email/cache folder?

I am looking at where data is stored on an Android device. The ending of the path is com.androidemail/cache/then a jpg. What is the email cache?
pktheviking's user avatar
3 votes
2 answers
7k views

Unfortunately, Mail has stopped

I have an HTC One M8 and am using the stock launcher and am not rooted. I keep getting the error Unfortunately, Mail has stopped. when I try opening the stock HTC mail app. I have gone into the App ...
bigmike7801's user avatar
2 votes
0 answers
6k views

How to setup Microsoft Exchange on Android? [No certificates found error]

I'm using a Nexus 5 running Android 4.4.4, and when I try to setup my company's email through the Email Android app I get the following error. No certificates found The app Exchange Services ...
Flavio Wuensche's user avatar
9 votes
1 answer
5k views

Why do I have two notifications when I get emails from gmail?

I don't understand why I get two notifications on my phone every time I get an email. Is my phone running emails from two different apps? It's HTC One Mini, running Android 4.4.2. Screenshot (click ...
Lou's user avatar
  • 304
1 vote
0 answers
1k views

How to export email settings from an android device to another one?

I have configured the stock-email application of my phone to use my four imap accounts. This is quite long and I would rather avoid repeating this for my tablet. How can I export my email settings ...
Niels's user avatar
  • 71
0 votes
0 answers
891 views

How to sync my iCloud email acct using the stock email app?

I am using cyanogenmod11 on both my phone and tablet which comes with AOSP email app. I've also tried the latest stock email app that Google released recently on the playstore. No matter what I do, I ...
mrjayviper's user avatar
0 votes
1 answer
1k views

stock email: activesync/exchange: selecting which folders to sync

I have two devices getting email from the same exchange activesync server. same account. One is an old 2.3.3 nexus, another is a samsung tablet with 4.1 (or newer, not 100% sure now.. it may be 4.2) ...
gcb's user avatar
  • 783
0 votes
1 answer
287 views

Some mail subfolders not syncing

I have a new issue which just started where not all subfolders are appearing in the Mail app. Almost all subfolders are present, except for those that are part of a particular folder. I'm running 4.3 ...
slachterman's user avatar
4 votes
4 answers
28k views

Can I delete multiple emails with the standard Android email app?

I am using LG L3II E430 mobile with standard Android email app. Can I delete multiple emails?
Steve Dowling's user avatar
0 votes
1 answer
413 views

Low space even though most apps are linked to SD card

I have link2SD and 90% of the apps are on the SD card. Yet I still only have a few MB left of space. I tried refreshing my e-mail and got a message "can't download more e-mails, delete some first". I ...
Celeritas's user avatar
  • 1,795
0 votes
1 answer
221 views

Download email attachment bigger than 15 MB

I got an email (MS Exchange 2010 / Native Mail App / LG G2 - 4.4.2 / connection->mobile-data[HSDPA]) with an PDF file with a size of ~18 MB. When I click on it, it is trying to download it. After one ...
Mike's user avatar
  • 101
2 votes
1 answer
946 views

How can I toggle email notification setting on/off?

I use my phone for emergency notification of critical systems 24/7. So when I sleep, I can't just put my phone on "Silent", I must mute only my eMail notification (which I do need on when I'm not ...
John Langstaff's user avatar
0 votes
0 answers
416 views

How to make Exchange client read signed 'application/ms-tnef' mail?

Someone sends an email with (among others) the following headers Content-Type: application/ms-tnef; name="winmail.dat" Content-Transfer-Encoding: binary X-MS-Has-Attach: yes X-MS-Exchange-...
MarnixKlooster ReinstateMonica's user avatar
0 votes
0 answers
539 views

How can I sort my non-gmail emails?

I would like to sort my non-gmail emails in a different order (e.g. from oldest to newest, to read the emails in chronological order). How can I do it in KitKat? I was really easy on my old HTC Desire ...
Grzenio's user avatar
  • 321
0 votes
1 answer
225 views

Where to report issues regarding the stock-email-app

Is http://code.google.com/p/android/issues/entry the right place for bug reports? My device is a Samsung Galaxy Note 10.1 LTE 2014 Edition (SM-P605) with it's original shipped OS (Android 4.3).
Joe's user avatar
  • 141
1 vote
0 answers
2k views

Better way to deal with "Only part of the message has been downloaded" mail warning?

I'm using the stock e-mail app on Android 4.3. This morning, when I tried to forward an e-mail to another person, I got a warning that popped up which read: Only part of the message has been ...
Michael's user avatar
  • 1,393
2 votes
1 answer
7k views

Prevent autocomplete of addresses from gmail in android email application

I use my Galaxy S3 for both work and personal email messaging. I use gmail for personal and the stock email application, synced to Microsoft Exchange, for work email. However, when I compose an email ...
noahlz's user avatar
  • 121
1 vote
0 answers
188 views

Email content Only Showing 2 lines Since Kitkat 4.4 Update

Since the Kitkat update to my partners Nexus 4 the default email client only shows the first 2 lines of any email message. Also that text is shown above the email header which seems a bit weird. It ...
evoelise's user avatar