Questions tagged [troubleshooting]
Common troubleshooting. You can use this tag when you cannot find a better fitting one. Please read the tag wiki for some first-aid.
135
questions
0
votes
1answer
13 views
Super old email contacts suddenly appears in my phone contacts
When I woke up this morning I suddenly had 6 new contacts added to my contact book on my phone. All of them were emails, some of them I recognize from WAY back but I sure haven't had contact with them ...
3
votes
1answer
110 views
Magisk manager doesn't show any modules
Android 11, Pixel 4a
I did something obviously stupid (and worse, don't remember what) and ended up in a situation that Magisk manager wouldn't respond, in the sense it wouldn't show any modules. I ...
1
vote
0answers
14 views
Android phone doesn't start, screen black
So yesterday i picked my phone up from my pocket, the screen was on but just black, and it was blinking (guessing around 7 seconds of, 7 seconds black). After a few hours of doing this, it sounded ...
0
votes
0answers
21 views
Why my Android 5.1 MEDION E4506 smartphone fails to detect BLE smart band?
Why my Android 5.1 MEDION E4506 smartphone fails to detect BLE smart band ?
from
https://developer.android.com/guide/topics/connectivity/bluetooth-le
"Android 4.3 (API level 18) introduced built-...
0
votes
0answers
29 views
Apps killed by android:Redmi S3
Phone model : Redmi s2
Ram : 3 GB
My phone is killing apps when more than one app is running.
Even when messaging apps are running like messenger. I can't use messenger when other apps are in ...
0
votes
0answers
22 views
Ghost touch… Could it be software if problem persists in safe-mode and recovery?
This part of my screen is not working (white part). Weird thing is that it used to be only this part just less than a week ago.
In safe mode it's the same thing. In TWRP as well.
Is there any chance ...
0
votes
0answers
27 views
Android disconnects (looses Internet access) whenever data is used
I've recently installed a new router to extend the home's signal. It's a TP Link Archer xr500v, and it's connected via wire (LAN) to the main router that is in turn connected to the ISP. I've disabled ...
0
votes
0answers
31 views
Problem with chrome: cascading tab list not displayed, have to do it blindly
Samsung Galaxy S5 Mini
Android 6.0.1
Chrome 86.0.4240.198 (latest update at the moment)
Just yesterday Chrome's tabbing started misbehaving.
When pressing the button to look at the list of tabs, the ...
1
vote
2answers
156 views
Magisk issue :Device rooted but Magisk not installed
Device: OnePlus7, Android 10
What happened
Device was rooted with October security patch updated, custom kernel installed and Magisk Manager hidden (to prevent root detection by an app). All working ...
1
vote
0answers
22 views
Friends phone keeps rebooting & other problems
A friends phone keeps rebooting, & when it does it resets their theme to the default theme. A couple times it has gotten stuck on the bootscreen requiring a battery pull to fix it. Just now after ...
0
votes
0answers
30 views
What can cause wifi to be extremely slow (1mbps)?
As mentioned in the question, wifi is slow on my device (1mbps) and only gets fast (80mbps, normally it's 100-250mbps) for a few seconds after I forget the network and join back again. I have a ...
0
votes
0answers
22 views
Device shuts down spontaneously, need help to investigate
I recently got faulty Xperia XA2 in my hands. Everything is brand new and works perfectly, except device shuts down after short period of inactivity.
On stock ROM it shuts down if the screen is turned ...
0
votes
0answers
281 views
How was the bootloop fixed on OnePlus 7?
This is a weird question , in the sense I recovered from the boot loop but don't know why and how and hoping I get some pointers from the possibly incomplete information.
I recently applied monthly ...
1
vote
0answers
122 views
Troubleshooting Device Policy Manager library failure on Android 9
Running MIUI 11 EU ROM/Redmi Note 7 (x86, x64,arm).
Logcat:
08-09 02:07:13.089 20371 20371 F linker : CANNOT LINK EXECUTABLE "/system/bin/dpmd": "/system/lib64/libdpmframework.so" ...
0
votes
1answer
95 views
How to fix a phone that always boots into TWRP when OS exists
A friend of mine has this small Samsung device. He forgot the PIN he set on it and decided to hard reset the phone using power button+ volume up
+home. That booted into TWRP. He then used the Wipe ...
0
votes
0answers
282 views
Banking apps not working after flashing OxygenOS
Today I clean flashed OxygenOS OB16 Crocus V2 (Android 10) using OrangeFox Recovery in my Redmi Note 5 pro (whyred).
And before this, i was using Pixel Experience Plus (Android 10) and before that ...
0
votes
0answers
8 views
Finding out why my phone vibrates occasionally [duplicate]
Recently, my phone has started to vibrate shortly every few hours, as if to notify me of something. But when I check it, there aren't any (non-permanent) notifications. How to find out what/what app ...
0
votes
1answer
72 views
How to log errors when using adb pull?
I am using the latest version of adb with the pull command to backup my data.
Sometimes adb pull doesn't backup all of my files, so I am trying to figure out which files have not been backed up.
...
1
vote
1answer
172 views
How to inspect HTTPS traffic of a third-party app on Android 9+
I want to inspect inside HTTPS-encrypted packets that an app is sending. It is not my app, I don't have its source code.
My device is rooted, so I can modify /system/etc/security/cacert if needed, ...
0
votes
1answer
45 views
First N sec not played from pulseaudio over HDMI on Android TV
I start tv, select input source, set default sink for pulse audio(pacmd set-default-sink 0) and start some playback in mplayer. For some reason, there is like 3-5s delay between command being executed ...
4
votes
0answers
554 views
Can't Donwload/Install/Update any app - Waiting for download
I've got a problem while trying to install/upgrade any app on my android phone, after tapping on install/upgrade it just get stuck with the message waiting for download.
Nothing works for me, I ...
0
votes
1answer
20 views
How to login to Oneplus OxygenOS after motherboard change with 2-step verification?
Last time, I had a similar issue with Oneplus 2, I troubleshooted the problem with OnePlus 2-level tech support (nicely organized by Amazon) and they decided after 3rd try that nothing to be done ...
0
votes
0answers
6k views
Play Store stuck on 'Download Pending' or 'Waiting to Download'. How to fix?
( TL;DR - How to uninstall Play Store)
Hmmmmm....... OK. So, a friend of mine deleted my Google Account as Prank(don't how it is a prank), after when I came home I just logged in and tried to install ...
2
votes
0answers
164 views
Lock-screen passwords sometimes fails
I have recently updated from Android 8.1 to 9.
Since the update, there's a problem that keeps popping up every now and then. no matter how often I type the password, it does not get accepted. And I'...
1
vote
2answers
9k views
Network Selection disabled by WiFi Manager & Wi-Fi keeps disconnecting
Android 7.1.2 drops WiFi connection.
Wi-Fi verbose log says:
(network_selection_permamently_disabled)
network_selection_disabled_by_wifi_manager
0
votes
0answers
121 views
Why does Android 7 reset default Home app after boot?
Edit: I've got an app that was set as the HOME app that suddenly isn't set as the HOME app. My question is in two parts:
Does Android 7 have the capacity to do that on its own?
If it does, what ...
1
vote
1answer
4k views
What to do when “Stop Supervision” does not stop supervision in Google Family Link
I was using the "Google Family Link" parental-control software to supervise a device. I wanted to stop supervising the device. So, in the Family Link parent app, I tapped "stop supervision".
Google ...
1
vote
0answers
66 views
How to determine the cause behind various apps freezing, including system apps?
I understand if this is too broad a question, but on the off-chance there is at least a broad category of problems anyone could point me to...
I've had a problem with the phone after asking a third ...
0
votes
1answer
116 views
Something eating CPU on Sony XPeria XZ, how to find out what it is?
I have two Sony Xperia XZ devices, bought both very recently in UK as used-with-warranty. One is working great, but the other (which has a 3 logo come up when booting) apparently has something using ...
1
vote
0answers
53 views
How to test SD card for suspected fault, or validate correct performance, within Android?
I have a Samsung S7 running LineageOS 14.1 (=Nougat 7.1). Since purchase I've used it with a 60GB Samsung SD card. I know that fake SD cards are out there, so on this one I bought direct from Amazon ...
1
vote
0answers
69 views
Android Galaxy Media Player 3.6 is stuck on startup screen and keeps flashing
I don't know how to do android recovery on this device since the home button is a touch screen. It's stuck on the Samsung startup screen and keeps flashing the logo. It won't fully turn on even when ...
1
vote
0answers
61 views
Troubleshooting google maps history
Google maps history worked perfectly with my old phone.
Now I have a new one and maps history worked for the first few days, then it started to behave randomly: when it works the data is correct, but ...
2
votes
1answer
2k views
Google Keep Not Syncing Notes
Google keep has stopped syncing all of my notes all of a sudden. Notes created on Android phone are not available on the web version and vice versa. It was working all fine till yesterday. The Google ...
1
vote
2answers
233 views
Can't access filesystem from PC anymore
Starting a couple of weeks ago.. I can't access the file system from my PC on my Samsung tablet..
When connecting the tablet via USB to my PC I never get the dialog box where you choose whether or ...
0
votes
1answer
16 views
Screen flicker only on gray backgrounds
I have a Sony z5 premium, and have had many problems with the screen flickering on gray backgrounds. It's fine on white colors, so it may be something software?
I am using android 7.0
Thanks
0
votes
2answers
7k views
Wileyfox Swift won't turn on
My WileyFox Swift phone's battery somehow emptied itself overnight and now the phone won't turn on at all.
Battery is 68% full. When I plug the charger cable in/out the phone vibrates and the ...
0
votes
1answer
166 views
Samsung Galaxy Note 4 stuck in reboot loop - what is the problem?
Here is the situation: My phone (Samsung Galaxy Note 4) turns on and works perfectly fine if I am do not click on any app.
Then say I click on some app. If I try to press too many things in too ...
0
votes
1answer
33 views
Phone stopped working, Cant turn it on, Solid red light, weird r/g/b/w stripes
yesterday i had a videochat call from messenger. I had this call about 2mins and then i saw i've got 8percents of battery. My phone usually drops from 8% to 2% but this is not the main problem. When i ...
1
vote
1answer
70 views
ALL Android Apps Randomly Crashing?
Recently my Galaxy Grand Prime has been acting weird. All of the apps, including settings, facebook, and youtube have been randmly crashing. I haven't done anything to it like rooting or factory ...
1
vote
3answers
23k views
Constant “<Untitled> Download unsuccessful.” notifications
I'm constantly harassed by these "<Untitled> Download unsuccessful." notifications.
After taking the above screenshot, I cleared the entire notifications list. Within the next three minutes (...
2
votes
0answers
431 views
Phone's power and volume buttons will not work in bootloader
I have recently decided to unlock the bootloader of my BLU Studio X8 HD. I have first installed the ADB drivers and afterwards I have used the command
adb reboot bootloader
to boot the device into the ...
1
vote
1answer
247 views
Google Play Store Hangs at Every Step
This week, the Google Play Store is behaving very strangely. It can download or update a single app but not both without being killed!
There was an update for Chrome this morning, so I went to Google ...
1
vote
2answers
5k views
Android apps not working with HTTP proxy
So I want to redirect my Android phone's HTTP traffic through a proxy running on my computer, in my case Burp Suite.
I tried doing so by changing the WiFi settings and also by using the Drony app. ...
3
votes
1answer
9k views
Why external microphone doesnt work on some Androids (like LG G5)
I want to solve the problem with new Android phone (I use LG G5; and Motorola-Turbo2 too, but i dont care about it).
I use two kinds of microhpones (4 pin) :
=========== Wired =========
This mic ...
1
vote
0answers
54 views
LG E980 mostly unresponsive, only intermittently displays a default background image
After the launcher seemingly bugged out on my old faithful LG E980 (5.1.1 Lollipop) yesterday my phone has been unresponsive and acting very strange. To begin with I hadn't dropped my phone or had ...
1
vote
1answer
2k views
wpa_supplicant.conf permission
So I'm facing this problem for a while now . What happens is that my phone reboots automatically sometimes and after the reboot I can't use my WiFi . The button is stuck at off:
So after doing some ...
0
votes
1answer
14 views
How to troubleshoot this condition of recurrent restarts?
State of my OnePlus2 phone after Tech2 support session, troubleshooted in the thread How to login to resetted phone when verified password not accepted?
I am thinking what to do before my second tech ...
0
votes
0answers
260 views
Boot Loop Not solved
I have a yu yureka AO5510 runs on Cyanogenmod 12.1. I used it without any problem till today morning. But suddenly it started to restarts again and again. If i connect it to the charger, the booting ...
0
votes
0answers
49 views
How can I troubleshoot if I have an Android OS or hardware problem?
I have an asus zenfone 2 laser and it has gone absolutely crazy. I have done a factory reset. The problem still exists.
It basically freezes, start taking screenshots...etc.
I was wondering if ...
2
votes
1answer
44 views
The songs I downloaded online do not show up with the same name in the player
I download music from various sites offering music for free (because I lack any sort of disposable income to legitimately download them). After changing their names into ones that make sense on my ...
