Questions tagged [troubleshooting]

Common troubleshooting. You can use this tag when you cannot find a better fitting one. Please read the tag wiki for some first-aid.

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Cannot send touch tones for press number or enter card number? [duplicate]

I have a Samsung Flip 3, when asked to push a number or enter my card number was not working despite many efforts. I can tell you the solution I found on the forum from years ago after much searching ...
J Bates's user avatar
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28 views

What could cause outgoing phonecall audio to fail?

My Moto G6 Play runs Android 9. Some time in the last year or so (I don't make a lot of phone calls) people started telling me they couldn't hear me, or only very quietly, when I called them. It's not ...
mjc's user avatar
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2k views

How do I fix bluetooth audio not working for only some apps

I have a pair of Sony bluetooth headphones and they work perfectly with my phone (Moto G30) for Spotify and YouTube, however audio does not play through them for some other apps (BaconReader and ...
TeddyTedTed's user avatar
1 vote
0 answers
506 views

Recovering corrupted system files and apps without losing user data

I have an Android phone that partially stopped working: During a video call, the phone suddenly rebooted. After rebooting, some major system features were missing, and I can't seem to get the back to ...
Joel Filho's user avatar
2 votes
0 answers
118 views

How can I get this former Lifeline phone working?

I have a UMX U683CL. My mom has had some of the worst luck with phones via Assurance Wireless; this was her third or fourth one in about three years, and they've all misbehaved terribly. They didn't ...
somnomania's user avatar
1 vote
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61 views

Can someone please confirm expected output from logcat on volume button hardkey press and release?

I have a stock OnePlus 8T+ 5G TMO that has been displaying very strange behavior. It would ask if I want to boot into safe-mode every time I try to power down or restart, and sometimes it would ...
Arctiic's user avatar
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semi-frequent reboots on Galaxy tab; ways to troubleshoot?

I have a Galaxy Tab S6 Lite, Android 11, which I generally love. I have a SD card connected to it. It's 2 years old. Storage-wise, I have tons of space, especially on the SD card. I an experiencing ...
idiotprogrammer's user avatar
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45 views

What does a Wi-Fi reset actually do?

For spotty WI-FI connections, a recommended way to fix is to re-boot or toggle airplane mode to reset the connection. Now, in Android 12 one has a feature to do that by clicking the icon with wrench ...
beeshyams's user avatar
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1 answer
70 views

MKV video files stutters GALAXY TAB 4 SM-T351

So here we are, I have that big ass 10.1 inches screen and with the course of the years I have more and more troubles with playing the videos, especially the ones from Shaanig and MINX torrent ...
John Frost's user avatar
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285 views

Can't find .nomedia "folder"

I have a lot of folders that I wanted to hide, so I placed a .nomedia file in folder. I accidentally renamed a folder name to .nomedia. and BOOM all the folders including all images are hidden. I ...
A B's user avatar
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Super old email contacts suddenly appears in my phone contacts

When I woke up this morning I suddenly had 6 new contacts added to my contact book on my phone. All of them were emails, some of them I recognize from WAY back but I sure haven't had contact with them ...
gaeti's user avatar
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4 votes
1 answer
12k views

Magisk manager doesn't show any modules

Android 11, Pixel 4a I did something obviously stupid (and worse, don't remember what) and ended up in a situation that Magisk manager wouldn't respond, in the sense it wouldn't show any modules. I ...
beeshyams's user avatar
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1 vote
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25 views

Android phone doesn't start, screen black

So yesterday i picked my phone up from my pocket, the screen was on but just black, and it was blinking (guessing around 7 seconds of, 7 seconds black). After a few hours of doing this, it sounded ...
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Why my Android 5.1 MEDION E4506 smartphone fails to detect BLE smart band?

Why my Android 5.1 MEDION E4506 smartphone fails to detect BLE smart band ? from https://developer.android.com/guide/topics/connectivity/bluetooth-le "Android 4.3 (API level 18) introduced built-...
darius's user avatar
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Apps killed by android:Redmi S3

Phone model : Redmi s2 Ram : 3 GB My phone is killing apps when more than one app is running. Even when messaging apps are running like messenger. I can't use messenger when other apps are in ...
AA M's user avatar
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Problem with chrome: cascading tab list not displayed, have to do it blindly

Samsung Galaxy S5 Mini Android 6.0.1 Chrome 86.0.4240.198 (latest update at the moment) Just yesterday Chrome's tabbing started misbehaving. When pressing the button to look at the list of tabs, the ...
Heimdall's user avatar
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2 answers
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Magisk issue :Device rooted but Magisk not installed

Device: OnePlus7, Android 10 What happened Device was rooted with October security patch updated, custom kernel installed and Magisk Manager hidden (to prevent root detection by an app). All working ...
beeshyams's user avatar
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1 vote
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Friends phone keeps rebooting & other problems

A friends phone keeps rebooting, & when it does it resets their theme to the default theme. A couple times it has gotten stuck on the bootscreen requiring a battery pull to fix it. Just now after ...
jastako's user avatar
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1k views

How was the bootloop fixed on OnePlus 7?

This is a weird question , in the sense I recovered from the boot loop but don't know why and how and hoping I get some pointers from the possibly incomplete information. I recently applied monthly ...
beeshyams's user avatar
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1 vote
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290 views

Troubleshooting Device Policy Manager library failure on Android 9

Running MIUI 11 EU ROM/Redmi Note 7 (x86, x64,arm). Logcat: 08-09 02:07:13.089 20371 20371 F linker : CANNOT LINK EXECUTABLE "/system/bin/dpmd": "/system/lib64/libdpmframework.so" ...
Kirikan's user avatar
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1 answer
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How to fix a phone that always boots into TWRP when OS exists

A friend of mine has this small Samsung device. He forgot the PIN he set on it and decided to hard reset the phone using power button+ volume up +home. That booted into TWRP. He then used the Wipe ...
Cee Jaiy's user avatar
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0 answers
1k views

Banking apps not working after flashing OxygenOS

Today I clean flashed OxygenOS OB16 Crocus V2 (Android 10) using OrangeFox Recovery in my Redmi Note 5 pro (whyred). And before this, i was using Pixel Experience Plus (Android 10) and before that ...
Deepak Dahiya's user avatar
1 vote
1 answer
637 views

How to log errors when using adb pull?

I am using the latest version of adb with the pull command to backup my data. Sometimes adb pull doesn't backup all of my files, so I am trying to figure out which files have not been backed up. ...
computationalprince's user avatar
1 vote
1 answer
663 views

How to inspect HTTPS traffic of a third-party app on Android 9+

I want to inspect inside HTTPS-encrypted packets that an app is sending. It is not my app, I don't have its source code. My device is rooted, so I can modify /system/etc/security/cacert if needed, ...
Nicolas Raoul's user avatar
0 votes
1 answer
73 views

First N sec not played from pulseaudio over HDMI on Android TV

I start tv, select input source, set default sink for pulse audio(pacmd set-default-sink 0) and start some playback in mplayer. For some reason, there is like 3-5s delay between command being executed ...
Martin Mucha's user avatar
4 votes
0 answers
599 views

Can't Donwload/Install/Update any app - Waiting for download

I've got a problem while trying to install/upgrade any app on my android phone, after tapping on install/upgrade it just get stuck with the message waiting for download. Nothing works for me, I ...
FooBar's user avatar
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0 votes
1 answer
29 views

How to login to Oneplus OxygenOS after motherboard change with 2-step verification?

Last time, I had a similar issue with Oneplus 2, I troubleshooted the problem with OnePlus 2-level tech support (nicely organized by Amazon) and they decided after 3rd try that nothing to be done ...
Léo Léopold Hertz 준영's user avatar
2 votes
0 answers
170 views

Lock-screen passwords sometimes fails

I have recently updated from Android 8.1 to 9. Since the update, there's a problem that keeps popping up every now and then. no matter how often I type the password, it does not get accepted. And I'...
Quora Feans's user avatar
1 vote
1 answer
25k views

Network Selection disabled by WiFi Manager & Wi-Fi keeps disconnecting

Android 7.1.2 drops WiFi connection. Wi-Fi verbose log says: (network_selection_permamently_disabled) network_selection_disabled_by_wifi_manager
gloschtla's user avatar
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Why does Android 7 reset default Home app after boot?

Edit: I've got an app that was set as the HOME app that suddenly isn't set as the HOME app. My question is in two parts: Does Android 7 have the capacity to do that on its own? If it does, what ...
kbro's user avatar
  • 253
4 votes
1 answer
13k views

What to do when "Stop Supervision" does not stop supervision in Google Family Link

I was using the "Google Family Link" parental-control software to supervise a device. I wanted to stop supervising the device. So, in the Family Link parent app, I tapped "stop supervision". Google ...
tealhill supports Monica's user avatar
1 vote
0 answers
80 views

How to determine the cause behind various apps freezing, including system apps?

I understand if this is too broad a question, but on the off-chance there is at least a broad category of problems anyone could point me to... I've had a problem with the phone after asking a third ...
Isaacson's user avatar
  • 151
0 votes
1 answer
155 views

Something eating CPU on Sony XPeria XZ, how to find out what it is?

I have two Sony Xperia XZ devices, bought both very recently in UK as used-with-warranty. One is working great, but the other (which has a 3 logo come up when booting) apparently has something using ...
Mikhail Ramendik's user avatar
1 vote
0 answers
69 views

How to test SD card for suspected fault, or validate correct performance, within Android?

I have a Samsung S7 running LineageOS 14.1 (=Nougat 7.1). Since purchase I've used it with a 60GB Samsung SD card. I know that fake SD cards are out there, so on this one I bought direct from Amazon ...
Stilez's user avatar
  • 576
2 votes
2 answers
48k views

Bluetooth keeps turning on by itself - Is there a way to determine why? [duplicate]

I saw similar questions but there was no generic answer to the issue. Is there a way to determine what is turning my BT ON? I don't have rooted phone (but can ADB) I got Samsung Galaxy S5 with Android ...
Antoniossss's user avatar
1 vote
0 answers
72 views

Troubleshooting google maps history

Google maps history worked perfectly with my old phone. Now I have a new one and maps history worked for the first few days, then it started to behave randomly: when it works the data is correct, but ...
Luca's user avatar
  • 245
3 votes
1 answer
2k views

Google Keep Not Syncing Notes

Google keep has stopped syncing all of my notes all of a sudden. Notes created on Android phone are not available on the web version and vice versa. It was working all fine till yesterday. The Google ...
M Murtaza's user avatar
1 vote
2 answers
244 views

Can't access filesystem from PC anymore

Starting a couple of weeks ago.. I can't access the file system from my PC on my Samsung tablet.. When connecting the tablet via USB to my PC I never get the dialog box where you choose whether or ...
clarkk's user avatar
  • 21
0 votes
1 answer
23 views

Screen flicker only on gray backgrounds

I have a Sony z5 premium, and have had many problems with the screen flickering on gray backgrounds. It's fine on white colors, so it may be something software? I am using android 7.0 Thanks
Julia Fasick's user avatar
0 votes
2 answers
8k views

Wileyfox Swift won't turn on

My WileyFox Swift phone's battery somehow emptied itself overnight and now the phone won't turn on at all. Battery is 68% full. When I plug the charger cable in/out the phone vibrates and the ...
Purple's user avatar
  • 1
0 votes
1 answer
183 views

Samsung Galaxy Note 4 stuck in reboot loop - what is the problem?

Here is the situation: My phone (Samsung Galaxy Note 4) turns on and works perfectly fine if I am do not click on any app. Then say I click on some app. If I try to press too many things in too ...
John Doe's user avatar
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0 votes
1 answer
46 views

Phone stopped working, Cant turn it on, Solid red light, weird r/g/b/w stripes

yesterday i had a videochat call from messenger. I had this call about 2mins and then i saw i've got 8percents of battery. My phone usually drops from 8% to 2% but this is not the main problem. When i ...
Matus_'s user avatar
  • 11
1 vote
1 answer
75 views

ALL Android Apps Randomly Crashing?

Recently my Galaxy Grand Prime has been acting weird. All of the apps, including settings, facebook, and youtube have been randmly crashing. I haven't done anything to it like rooting or factory ...
Piercethewhale6's user avatar
3 votes
3 answers
31k views

Constant "<Untitled> Download unsuccessful." notifications

I'm constantly harassed by these "<Untitled> Download unsuccessful." notifications. After taking the above screenshot, I cleared the entire notifications list. Within the next three minutes (...
voices's user avatar
  • 217
2 votes
0 answers
574 views

Phone's power and volume buttons will not work in bootloader

I have recently decided to unlock the bootloader of my BLU Studio X8 HD. I have first installed the ADB drivers and afterwards I have used the command adb reboot bootloader to boot the device into the ...
Birds With Feathers's user avatar
1 vote
1 answer
265 views

Google Play Store Hangs at Every Step

This week, the Google Play Store is behaving very strangely. It can download or update a single app but not both without being killed! There was an update for Chrome this morning, so I went to Google ...
Itai's user avatar
  • 345
0 votes
1 answer
11k views

Android apps not working with HTTP proxy [closed]

So I want to redirect my Android phone's HTTP traffic through a proxy running on my computer, in my case Burp Suite. I tried doing so by changing the WiFi settings and also by using the Drony app. ...
hillai's user avatar
  • 9
3 votes
1 answer
12k views

Why external microphone doesnt work on some Androids (like LG G5)

I want to solve the problem with new Android phone (I use LG G5; and Motorola-Turbo2 too, but i dont care about it). I use two kinds of microhpones (4 pin) : =========== Wired ========= This mic ...
T.Todua's user avatar
  • 169
1 vote
0 answers
57 views

LG E980 mostly unresponsive, only intermittently displays a default background image

After the launcher seemingly bugged out on my old faithful LG E980 (5.1.1 Lollipop) yesterday my phone has been unresponsive and acting very strange. To begin with I hadn't dropped my phone or had ...
Covrt's user avatar
  • 11
1 vote
1 answer
2k views

wpa_supplicant.conf permission

So I'm facing this problem for a while now . What happens is that my phone reboots automatically sometimes and after the reboot I can't use my WiFi . The button is stuck at off: So after doing some ...
Tejus's user avatar
  • 111