Questions tagged [warranty]

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Why do refurbished android phones have 3 months warranty or, no warranty? [closed]

I am planning to buy an Android smartphone, but I don't know whether I should buy a refurbished phone or not. I checked many websites and most of them say that their refurbished phones function like "...
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0answers
32 views

Smartphone not booting up even after firmware reset, but after sales service says “defect not found”

My Sony Xperia M5 is not booting up. The screen is off, no LEDs are lit, it doesn't react to any buttons. It already happened several times. I wasn't doing anything specific, just was using it ...
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2answers
1k views

How can I return to locked boorloader, unrooted and original ROM state on Asus Zenfone 2 Laser ZE500KL?

I need to return the phone for reparation. The handset is broken. The warranty is void in the current state of the mobile phone. How do I return to its original state?
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1answer
390 views

How Can I Burn .IMG to Another MicroSD Card WITHOUT Root

Long story, I have a Raspberry Pi 3 Model B and the only device I own that can write a Raspbian image to MicroSD is my Android phone. I have copied the image from my laptop to my MicroSD, but I am ...
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1answer
3k views

Unlocked Nexus 6p stuck in boot loop

I have a Nexus 6p that is unlocked and rooted. Last night it restarted unprompted (this has happened a few times since Nougat) and it no longer boots into the OS. I get the initial warning about the ...
3
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2answers
945 views

How do people at service center check if the phone is rooted or not?

How do they check it, in order to decide whether the phone is in warranty or not? I am referring to the majority of the phone manufacturers who void the warranty of their phones 'as soon as they are ...
3
votes
1answer
3k views

How to root the SM-G900F Android 5.0 without tripping KNOX?

I know the Galaxy S5 can be rooted without tripping knox on Android 4.4. but that "bug" has been fixed by Samsung, and the developer of TowelRoot won't fix it because he works by Google now. So ...
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1answer
2k views

Knox official warranty statement from Samsung

I have a Samsung Galaxy Note 3 (N9005), and it has a problem with GPS. It's definitely a hardware problem, as I changed the software and did everything, software-wise, to fix it, but no use. I would ...
3
votes
1answer
117 views

How much control can I have over my device while not voiding the warranty?

I'm a developer and a Linux user, so naturally, I want to install a Bash prompt on my device. There are several Bash "apps" available in the Google Play store (haven't tested any of them, just ...
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2answers
242 views

Does rooting void s4 warranty if the thing that is wrong is not the fault of rooting?

I have a galaxy s4 from AT&T with knox on it. And I just want to root (no custom roms) but if my phone breaks or something I don't want to void my warranty because it's rooted. So is my warranty ...
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0answers
731 views

My phone handles RAM utterly wrong

Well I don't mind if there is only very few unused RAM. That's what RAM is for. But please, my Sony Xperia SP has 1GB RAM, which is I think should absolutely be enough for the tasks that my phone ...
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2answers
4k views

Can Samsung tell if my galaxy s3 is rooted if the phone doesn't turn on anymore?

My Galaxy s3 suffered from what seems to be the "sudden death syndrome". It had been turning off once in a while and wouldn't turn back on unless I removed and the battery and put it back in. But the ...
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6answers
32k views

How risky is it to return a rooted android device under 'warranty'

A couple days ago I rooted my phone and I hard bricked it. I am debating whether or not to just send it in to get JTagged (for 50$) or to just try to get a new one under warranty. I have heard ...
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1answer
513 views

Warranty on Nexus 7

I just won an auction on the Nexus 7. The seller claims that he doens't have the original sales receipt but says I will be able to sign up for the warranty online with the registration & ...
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1answer
740 views

Does Sony always check if the bootloader has been unlocked when repairing the phone?

I'd like to unlock my Xperia Neo V's bootloader, but on the other hand I don't want to lose my warranty. Obviously, that isn't possible. So my question is: Do Sony Ericsson's repair centres always ...
4
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1answer
1k views

Preparing A500 for warranty service

I have a rooted A500 with HC3.2 and I strongly believe that the focus problem is hardware. Since I'm under warranty I don't think I'll waste my time and send the tablet to repair. Two questions: How ...