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Questions tagged [work-profiles]

Also known as "managed profiles". Use this tag specifically for issues with work profiles. For general issues regarding multi-profiles, use [profiles] instead.

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Additional hardware requirements for dual-profile use (personal & work) on low-end Android Smartphones

I have made the observation, respectively some colleagues of mine, that some low-end phones struggle after being enrolled into our mobile device management (MDM). We use Microsoft Intune for that, but ...
Dohn Joe's user avatar
  • 231
1 vote
0 answers
186 views

After deleting user 0's locksettings.db, user 10 (Island work profile) failed to decrypt in TWRP

My Pixel 5 running Android 11, encountered a frozen screen when attempting to set the screen lock to none. After the system auto reboots, the device prompts for unlocking the screen pattern. Even ...
OCE470's user avatar
  • 19
1 vote
0 answers
58 views

AntennaPod podcast app plays audio in personal profile, but not in work profile

I use AntennaPod for podcasts, and I have it installed in both my personal profile and my work profile. It's installed through Island. Under my personal profile, the app works normally. Under my work ...
Michael A's user avatar
  • 125
3 votes
1 answer
519 views

Launch settings in work profile

Recently I was issued a device with a work profile installed. (A Samsung Xcover6 Pro, if that helps). During initial setup, I was prompted to configure some of the extra hardware buttons inside the ...
philberthfz's user avatar
2 votes
0 answers
25 views

How can I get more information about Work Profile of my phone

Google describes Work profile as something that the organization manages, but my question is how can I make sure that my organization (or whoever else) does NOT have access/control to the work profile ...
Vasily A's user avatar
  • 121
0 votes
0 answers
36 views

Is my company monitoring traffic in my personal profile through mdm policies/VPN on my work profile?

My company is very high on security. It's difficult to work with the company laptop remotely because once it goes to sleep(after about 2 mins of being idle) it disconnects from the internet and you ...
Peterstev Uremgba's user avatar
1 vote
1 answer
2k views

How to add Work Profile on Android 12 (OnePlus 7 Pro)

Apparently, Google has changed its software that handles Work Profile between v11 and v12. In v11, it was handled by Android Device Policy, which was replaced by App Device Policy. The later works ...
Vadorequest's user avatar
1 vote
0 answers
150 views

Phone tried to create a new work profile when one existed, and now says account action required

I've had a work profile setup and working flawlessly for a year or so using my work e-mail. Yesterday I realized I had been signed out of my work's Slack which was not installed on my work profile but ...
Mordred's user avatar
  • 111
0 votes
0 answers
477 views

is there a command I can run to disable the “Work” profile?

I want to disable the Work profile on a schedule using Easer. I know Digital Wellbeing already provides this feature but it doesn't work for me, the app always crashes right when the Work profile is ...
SkullHex2's user avatar
1 vote
0 answers
427 views

"The security policy prevents the creation of a managed device because a custom OS is or has been installed on this device" on work profiles creation

I got the following message on a Samsung device when trying to create a work profile: The security policy prevents the creation of a managed device because a custom OS is or has been installed on ...
Real Dreams's user avatar
2 votes
0 answers
139 views

Work profile - redirect hyperlinks to normal profile apps

I am using a work profile (set up via Insular) in order to clone some apps. I have an issue I can't seem to find any info about on the internet and I'm hoping someone can help me here. I am using ...
Weiur's user avatar
  • 81
2 votes
0 answers
309 views

Work profile - Turn off auto rotate / access settings

I am using a work profile (set up via Insular) in order to clone some apps. I have an issue I can't seem to find any info about on the internet and I'm hoping someone can help me here. I am using ...
Weiur's user avatar
  • 81
2 votes
0 answers
209 views

How to switch to "work profile" on phone running Android 10

How to switch to Work Profile on Samsung Galaxy Note 9 running Android 10? All the guides I find online are related to tablets and/or they point to menus that are not available on the official Android ...
TonyStacker's user avatar
0 votes
0 answers
25 views

I can't select app from from Personal profile

I have installed the Poweramp app in my Personal profile via Play Store. However, when I try to add a Music folder, I can only select folders from my work profile the following toast appears: You're ...
Kellin Strook's user avatar
2 votes
0 answers
60 views

How did my work profile get on my phone?

This is a personal device. Its never been tied to any employer. I've only had it around 6 months, purchased through carrier website, outright/ unlocked. I'm absolutely lost and I cannot uninstall. It ...
MommaMia5's user avatar
4 votes
0 answers
2k views

Is it possible to use the built-in VPN client in the work profile?

As the title says, I'm looking for a way to set up the built-in VPN client to work with the work profile (under Shelter/Island). There's no separate Settings app in the work profile to allow that, or ...
argymeg's user avatar
  • 41
1 vote
0 answers
1k views

How to get work profile container working on a rooted device

I want to use work profile container with shelter on a rooted device I have pached most of samsung knox by using smali patcher magisk module and to use shealth changing build.prop entry from ro.config....
Ashwin's user avatar
  • 11
1 vote
1 answer
1k views

Does work profile installations double the space taken by apps?

Our EMM configuration installs a separate Chrome instance in the user's work profile. One user has concerns that this takes unnecessary space from their device. If the same app (e.g. Chrome) is ...
Sampo's user avatar
  • 113
7 votes
3 answers
40k views

Remove work profile from personal device

According https://support.google.com/work/android/answer/6191949?hl=en: Go to Settings > Accounts > Remove work profile. Tap Delete to confirm the removal of all apps and data within your work ...
Code-Guru's user avatar
  • 191
1 vote
0 answers
678 views

Click on link in main profile and automatically open in browser in work profile

I use TrackerControl and Nebulo with nearly all my apps in my main profile. I use Shelter which leverages the “Work Profile” feature of Android to provide an isolated space. In that isolated space I ...
ojn06031's user avatar
2 votes
0 answers
2k views

How do I Install OpenGapps or MindtheGapps on a Work Profile (Shelter)?

Searching for a solution to install OpenGapps or MindtheGapps just on the work profile (I installed Shelter/Island). I found this, but don't know how to fastboot boot a Work Profile. adb push android....
Caddywampus's user avatar
0 votes
1 answer
7k views

Where does the work profile app data stored? How to access them?

I am using Total Commander to view files in phone storage. I only see /emulated/0. I need to view and modify files in my work profile. Any adb command or tool I can use?
guo's user avatar
  • 21
1 vote
0 answers
925 views

No add work profile on Samsung Galaxy S21+

I just bought Samsung Galaxy S21+ and I went to the manage accounts to add a work profile, but there is not an option to do so. I am wondering if I can download a newer version of Android to get this ...
Cally's user avatar
  • 11
1 vote
1 answer
3k views

Do not activate work profile when adding a G Suite account

I have a Samsung Galaxy S8+. I manage different email addresses, one of them is managed from a G Suite account. When I connect this account, my phone is installing a work profile, if I cancel during ...
Ajouve's user avatar
  • 121
18 votes
6 answers
83k views

How to share files between a regular account and a work account?

How to share files between a regular account and a work account? I've researched and I can't find anything. What I am missing?
07mm8's user avatar
  • 281
0 votes
1 answer
2k views

Set device owner app causes "Workspace has been locked" on Android 8.1 Oreo

I've been using my app as a device owner app since Android Lollipop. I have a new device here which I want to be a device owner too. It is a Samsung Galaxy Tab A 10.5(2018) SM-T590. I am currently ...
IET_DEMO's user avatar
  • 131
2 votes
1 answer
10k views

Issue with work profile deletion. Remove profile left work profile half deleted

Having an issue with work profile, created through Mobile Iron Go. After de-registering the device, tried removing work profile. On selecting "Delete" on prompt, the profile got deleted from ...
kn_pavan's user avatar
  • 141