There is an identical question on stack already, but I've already tried the accepted answer: https://android.stackexchange.com/questions/69852/4-4-update-sprint-galaxy-s3-disabled-pattern-lock-can-i-reenable I had a rooted 4.3 Galaxy S4. I put off the OTA KitKat update for several months and then finally got around to updating it to 4.4 NC5. I used this xda thread for my instructions: http://forum.xda-developers.com/showthread.php?t=2726868 This is the state of my phone prior to the NC5 upgrade(aka "the clues"): - Installed FoxFi, which requires installing a cert - Set up pattern lock (again for FoxFi) - Connected to company exchange server with stock android mail client - Device wasn't encrypted Then I updated and The lock screen page in settings says that all the options are turned off by administrator. Here is what I've tried: - In Settings -> Security -> Device Administrators: Ensure everything is unchecked (nothing was) - In Settings -> Security -> Clear Credentials: No errors received - Tried booting into recovery and do 2 different wipe / factory resets. Am I missing something here? Why can't I set my screen lock / pattern?