See: http://www.kriztekblog.com/2017/06/bypass-frp-alcatel-android-devices.html I unlocked my Alcatel Pixi Pulsar a460g with an altered version of method 4: - Hold power and up volume buttons to hard reset, let go of power button and keep holding up volume. - Select "clear cache" - Select wipe device" - Select reboot - Start android - When asked to pick network, select Adavnced. - Select Settings - Select Backup and reset - Choose Erase - Agree all Protection will not work. - Click "Erase Everything"