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Switch it off by pressing : Power+Volume Up + Volume Down + home for almost 13 seconds Go to recovery mode by pressing: Power+Volume Up + home for around 6 seconds Here you can factory reset it, of course you have your credentials (email & password)


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Many Android phones can be booted into a recovery mode and factory reset from there. In the case of the 6T you power it off then hold down volume up at the same time as pressing the power button. That boots it into recovery mode, and from there the phone can be reset by selecting the appropriate option. Your child must have managed this without meaning to. ...


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A hard reset is initiated from the hardware keys. (Volume, power, home, etc.) Whereas a soft reset is initiated from within the devices software. (Usually located in the Settings area of the device) Merely pressing the power button for 10 or so seconds to reboot the phone doesn't factory reset the device. It only reboots or restarts and doesn't erase user ...


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