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I'm on ROM that is based on Android Nougat 7.1. Using Titanium Backup, I backed up apps + data to the SD card and saw they were still there. I flashed a new ROM. I installed TB again but am having trouble restoring the apps. It can’t find the backups.

I went to Menu > Preferences > backup folder location > Storage provider > DocumentProvider storage > navigated to the correct location > pressed “Select”. Then the list populates with backups, but the “Use the current folder” is greyed out. I can only click cancel. However, if I make a new folder and navigate there, the “Use the current folder” is clickable. After clicking select the message quickly flashes “Access granted. Please create/choose a subdirectory for your backups”

How do I restore backups located on the SD card? I named the folder myself so it’s not like the default.

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  • If the above suggestion didn't help try instead with File system storage, instead of Document Provider
    – beeshyams
    Commented Jan 30, 2017 at 6:46
  • @DeathMaskSalesman well that was awfully unintuitive
    – Celeritas
    Commented Jan 30, 2017 at 9:39
  • It's been my observation sometimes I need to install an app (from the Play Store) before I can restore the data. For example, when I did find the right backup, the restore button was simply missing, but after I rebooted the phone and installed it from the Play Store, I was able to restore the data with TiB.
    – Celeritas
    Commented Jan 30, 2017 at 9:40

3 Answers 3

Reset to default
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In order to successfully select a backup directory via the DocumentProvider storage, you should not navigate to the chosen folder immediately after choosing the abovementioned storage.

What you should do, is to navigate only to the root directory of the external SD card and then tap on Select. Next, after the Access granted popup appears, use Titanium Backup's built-in file explorer to navigate to the chosen backup directory, and then tap on Use the current folder.

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I managed to do this by:

  • Navigating to the file in Solid Explorer
  • Selecting it and then "open with" > "Any" > Titanium Backup
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If you changed (upgraded) the ROM version customizingly, i.e. KitKat to Lollipop, then Titanium Backup will fail to restore the app and data.

If you want to restore the backup anyhow, then you have to flash the previous ROM.

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  • My ROM is AICP12.1 with Nougat, and I can restore backups from CM13 (Marshmallow), therefore your assumption is invalid.
    – Grimoire
    Commented Jan 30, 2017 at 11:15
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    I've been using TiBu for years, and it always restored apps & data for me, including after ROM upgrades and even after switching to completely different ROMs (e.g. from stock 4.1 to Cyanogen 4.3). It never failed me from 2.1 up to 5.1 – and though I didn't try yet, I doubt it will fail me on 6+ either. So while according to Aristotle one can derive everything from a wrong assumption, this is definitely wrong altogether.
    – Izzy
    Commented Jan 30, 2017 at 12:21

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